Scam
After U paid for the return shipping, I received a notice saying that my refund was declined . I ended up paying $100 to a scammer .
SCAM!!!!
I ordered $250 worth of stuff on May 2, 2026. It has yet to ship and I have sent e-mails and chat messages to customer service with ZERO response! They don’t even have a number to call.
Loved your real leather shoes and bags
Just so happy that you have come back now don’t leave again!
Not Fair
My complaint is when your company shutdown I owed a balance of $35 which I tried to pay . When you returned my bill was well over that . I don’t remember the exact amount but I was shocked . Is there anyway to look up my files and find out what happened. My credit card number was 6044 1310 0141 4745 Effie Barnett.
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Not even close to the old Zulily
The prices are the same prices as other websites. Absolutely no discounts here anymore!
App has no product information
The app does not tell you anything about the product you are looking at. When I look at the website version, there are multiple color options with a picture of the item in that color, then sections for Product Features, Frequently Bought Together, You Might Also Like, etc. On the app, it is just the item, and you choose the size. The other color options are there, but you have to click them to see, and I’ve noticed they are often labeled wrong (e.g. lilac Birkenstocks labeled as the color Mars, which is supposed to be red.) Then that’s it. No explanation of the product, none of those other sections. It’s very odd. It is like this for all products, I looked at several different shops, I’m not just basing this on one thing. Why put out an app then put no effort into making it useful? I will stick to the web version.
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Thrilled You're Back
Welcome back, I've missed shopping online with you. You offer items that are different from the stores. I feel lucky to visit your site ! Hope you're here for the long run.
No product details, no returns
The app leaves a lot to be desired, including product descriptions, size guides, and accurate product titles. I ordered a “4 in one blowout brush” which was very misleading, it was just a blow dryer brush. At best it’s a 2 in one if you count brushing and drying as two separate features. Nowhere did it say “blow dryer” or I wouldn’t have been interested. I tried to return it through the app, but it just says “returns portal is currently disabled” and there isn’t a returns option on the website at all. Don’t waste your time on the app, just go to the website if you want to shop Zulily but beware, it looks like all sales are final.
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Excitement
I use to use Zulily ALL the time for any and everything. I was so sad to log on some years ago to find the store closed. Saw it while scrolling Facebook and I couldn’t get downloading fast enough! Welcome back! 💸🥰
Love!
I am so glad/happy you are back!! Loved you the first time. Second time around will be even better I’m sure. Thank you!!!
Not a shopping website
This is not a shopping website, but a waiting website where you may wait for weeks or months for an order to arrive. Customer service is not helpful and there appears to be no way to determine how long they intend on making customers wait for their orders.
Fraud app
This used to be a legitimate business. However, it went under years ago. When I saw it popped back up I thought that it was up and running again. However, I believe it’s been hacked and is nothing but a fraudulent site. I put in an order and never received the order. USPS says there was a shipping label created, but nothing was ever sent. They have no phone number to reach them, only a chat bot that repeats itself online, and no one ever reaches back out via the email provided. Upon further investigation all their photos on their social media are AI, and the comments underneath them talk about people having the same experience. They put their order in, their money is taken, and they never receive any items. This should be taken off of the App Store.
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Zulily isn’t ‘back’
Dang- I was so excited to see my old favorite clothing app back! I gleefully hit download fondly remembering all the cute stylish clothes at great prices of years past!
What I saw however? Frumpy and not the great prices either. Well phooey. I’ll keep the app for a bit I guess to see if it improves
What I saw however? Frumpy and not the great prices either. Well phooey. I’ll keep the app for a bit I guess to see if it improves
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Still not it
Sorry Zulily I can see you’re trying but it’s just not cutting it. The categories are there but even what’s advertised on the main page is misleading. How come when I click “maternity” on the home page it’s just a few peanuts shirts and some bracelets? Then I go to kids and the only options are $40 rompers. It’s fine to have some niche pricey items, that was half the draw of the old app. But the main benefit was being able to find some unique things on sale, not just the pricey stuff
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Zulily
I downloaded this app and I can’t open it up. I had it before and it worked fine until they sold it. I love this store, I bought a lot of my clothes here and they held up very well before they sold it, but now I want to use it again and I can’t for some reason. Please help me by showing me how I can get this app to work. Thank you.
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Not the same as the old app.
Not the same as the old app. Its the same thing everyday and not too much to it. I deleted it.
Hooray!
I am so excited to see zulilly back! I was very disappointed when they temporarily closed.
Zulily’s Back !!!
Thank you for returning!! I have always been able to find stylish clothing that is different from what I see locally and that appears to still be true.
Love Shopping at Zulily
I love the price and brand that Zulily carries!
Great price!
Caught an awesome sale on some Birkies! Thanks so much Zulily.
