Withdrawal seem to be bogus
It’s now been a week and now I am being ignored over my withdrawal they still have sent me
Response from developer
Hi, thanks for your feedback. We are very sorry you have had a bad experience making a withdrawal. Sending your withdrawals to you as soon as possible is our top priority. There is some backlog in our withdrawal reviews at this time. Please give us a little more time and we will complete the review as soon as possible. Thank you for your understanding and patience. If you encounter any issues with withdrawals in the future, please contact Player Support with a detailed description and we will do our best to help you resolve it as soon as possible.
Withdrawal seem to be bogus
Fun!! When it works ……
Response from developer
Hi, we are very sorry that you have experienced issues with the app! We understand that these situations can be frustrating. Please try uninstalling and re-downloading the app. If there is still a problem, please get in touch with Player Support and provide them with as much information as possible so that we can investigate this for you. You can send us a message by tapping the Menu icon in the top right corner –> "Player Support" –> choose a question type –> click the option that you want to ask about or click Contact Player Support Agent. You may also email helpcenter@aviagames.com if you are not able to contact us in the app. Rest assured that we will do our best to resolve this problem.
Stealing money!
All of a sudden, the app did NOT open to my account – as it has done EVERY time I've opened it, for weeks, many times a day – but it started with the opening tutorial!
And, to make matters worse? The "customer service" is now pretending that my messages did not go through! A little red circle with a back arrow appears next to every attempt to message them! These are THIEVES.
It wasn't enough that the games got nearly impossible to win (after I'd won
some $$, or course) — No, they had to go and do THIS. There are other shady sites, but this BY FAR the WORST theft I have experienced. It is OUTRAGEOUS, and I will be posting about it on every single game site & public forum available, unless they fix it IMMEDIATELY & swear to NEVER do it again to me, or anyone else! 😡😡😡😡😡
Response from developer
Hello, we are sorry that you have had a negative experience with this app. We love to hear from our players. Please contact Player Support at any time if you have any questions or anything else. We are always here to assist with your concerns.
Needs more games
Except for the game at the beginning that cost 300 diamonds, now there is only one game for diamonds. It costs 10 diamonds, and you can only win diamonds from that game.
That’s fine, but it would be fun to win some cash by diamond games again. Not just at the beginning.
Response from developer
Hello, thanks for your review! We appreciate any suggestions you have about our games. Please feel free to contact Player Support should you have any questions or suggestions.








