Zumania User Reviews

What users say

Top reviews

Withdrawal seem to be bogus

I have played the game for a while and got up to $32 I was able to withdrawal have contacted support that hasn’t done anything about it nor have not been given any information as to why I haven’t received it yet being past the three day(72 hour) review period I just keep getting the repeat answer of I just need to watch my withdrawal request that just says processing this whole time and nothing else. So yeah I’m starting to believe that actually cashing out anything is plain bogus and has actually now been my reasoning of such a low review

It’s now been a week and now I am being ignored over my withdrawal they still have sent me
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Response from developer

Hi, thanks for your feedback. We are very sorry you have had a bad experience making a withdrawal. Sending your withdrawals to you as soon as possible is our top priority. There is some backlog in our withdrawal reviews at this time. Please give us a little more time and we will complete the review as soon as possible. Thank you for your understanding and patience. If you encounter any issues with withdrawals in the future, please contact Player Support with a detailed description and we will do our best to help you resolve it as soon as possible.

Withdrawal seem to be bogus

I have played the game for a while and got up to $32 I was able to withdrawal have contacted support that hasn’t done anything about it nor have not been given any information as to why I haven’t received it yet being past the three day(72 hour) review period I just keep getting the repeat answer of I just need to watch my withdrawal request that just says processing this whole time and nothing else. So yeah I’m starting to believe that actually cashing out anything is plain bogus and has actually now been my reasoning of such a low review
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Fun!! When it works ……

Great game! Super fun. But started having problems a couple months ago. The app wasn’t even available to download anymore (said not available in my country-U.S) They responded by email and said that they were working out some bugs that should be fixed shortly. A few weeks later, the game was up and working again, and I had not lost any money in my account. However, here we are again and it has not worked for the last two weeks. It loads and then immediately crashes. I see that when people do complain here they say “ contact customer support through the app”. Hopefully I won’t get the same response as as soon as I click on the customer service button within the app, it crashes immediately. We will see. However, if it is up and running again, I know I will start playing because the game has been a blast!
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Response from developer

Hi, we are very sorry that you have experienced issues with the app! We understand that these situations can be frustrating. Please try uninstalling and re-downloading the app. If there is still a problem, please get in touch with Player Support and provide them with as much information as possible so that we can investigate this for you. You can send us a message by tapping the Menu icon in the top right corner –> "Player Support" –> choose a question type –> click the option that you want to ask about or click Contact Player Support Agent. You may also email helpcenter@aviagames.com if you are not able to contact us in the app. Rest assured that we will do our best to resolve this problem.

Stealing money!

Not only did they suddenly erase my account, but they did so when I had more that $50 toward the $100 cash card! I also had a sizeable cash daily bonus coming tomorrow!
All of a sudden, the app did NOT open to my account – as it has done EVERY time I've opened it, for weeks, many times a day – but it started with the opening tutorial!
And, to make matters worse? The "customer service" is now pretending that my messages did not go through! A little red circle with a back arrow appears next to every attempt to message them! These are THIEVES.
It wasn't enough that the games got nearly impossible to win (after I'd won
some $$, or course) — No, they had to go and do THIS. There are other shady sites, but this BY FAR the WORST theft I have experienced. It is OUTRAGEOUS, and I will be posting about it on every single game site & public forum available, unless they fix it IMMEDIATELY & swear to NEVER do it again to me, or anyone else! 😡😡😡😡😡
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Response from developer

Hello, we are sorry that you have had a negative experience with this app. We love to hear from our players. Please contact Player Support at any time if you have any questions or anything else. We are always here to assist with your concerns.

Needs more games

The game is fun, and I have won some money. The only thing I would change is, there needs to be more opportunities to win cash by playing games with diamonds.
Except for the game at the beginning that cost 300 diamonds, now there is only one game for diamonds. It costs 10 diamonds, and you can only win diamonds from that game.
That’s fine, but it would be fun to win some cash by diamond games again. Not just at the beginning.
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Response from developer

Hello, thanks for your review! We appreciate any suggestions you have about our games. Please feel free to contact Player Support should you have any questions or suggestions.

Bring back stuff

Bring back the $0.60 game with gems
Bring back the gem game where you play against 10 players and win cash
The gems are useless just to get discounts the gems should have the same value as before where you would use a bunch of gems to play cash games
The keys are useless 1 gem each time
If you wanna put more ball colors go ahead switch it up
Allow players to play their favorite maps like before
The only reason I put 5 stars is to make others know how the game has taken a nose dive compare before and now you’ll notice the difference. Other users use this review as a way to make the game fun again
Zumania please fix the game
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Response from developer

Hi, there! We are sorry to hear that you don't like the changes in the latest update! We always welcome feedback and suggestions, especially after making changes to the app. Thank you for your input. We will be sure to share your feedback with the development team. Please feel free to contact our Player Support if you have any further questions or concerns!

I WON!!

I have read some of the reviews on here and I have not had the same experience as most I guess. I have made a few withdrawals and have received them all. Also, I have had a few issues and I can honestly say that I contacted support and they were fixed very quickly. If your game starts crashing just reinstall it and that should fix the problem which was one of my problems and I was told that by support. You just have to communicate with them.
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I in joy this game and I have just made my first withdrawal

It says I will receive it in 72 hours which is a fair and reasonable payout time I’ll let you know if I receive it today was the first day I have ever been able to cash out on any of the money games

Response from developer

Hi, thanks for your positive feedback. Congrats on winning some money with our games. Hope you keep it up! We look forward to bringing you the best experience.

So far…

It’s a good game for hand and eye coordination and I need that so..It’s an easy way to make a few extra dollars although admittedly I haven’t tried cashing out but my withdrawal limit is low enough for me to think it’s legit but I’m letting it get a bit larger($100 or more) before I try cashing out. So far I’ve made about $20 but only allowing me $5 to withdraw so you can see why I’m waiting. It’s a fun and disciplined game and You have nothing to lose by trying so come on I need more competition LETS GO!
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Response from developer

Hi, thank you very much for your comment. We appreciate you taking the time to share your experience. This game is a skill-based platform where you can compete with other players and win real cash by playing games. We look forward to bringing you the best experience possible.

Best app ever

I never write reviews at first it took me a while to get good, but I’m winning so much money on this app and every withdrawal went through. I don’t understand how this app isn’t talked more about love this app please don’t change nothing. I am literally up almost $600 swear.

Response from developer

Hello, we are sorry that you have had a negative experience with this app. We love to hear from our players. Please contact Player Support at any time if you have any questions or anything else. We are always here to assist with your concerns.

Best Game App out here!

It’s amazing to have a good time playing this game, and I was surprised with the winnings! This is a very generous game which proves that practicing will really pay out! Do not hesitate to download the game! Also, if you have any questions or concerns with the App, there is a chat available or you can send a message. You will definitely hear back from Zumania as the customer service is outstanding. Try it out! Thx Zumania!
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Response from developer

Hi, thank you very much for your comment. We appreciate you taking the time to share your experience. This game is a skill-based platform where you can compete with other players and win real cash by playing games. We look forward to bringing you the best experience possible.

Great game!

I actually love this game! I’m so use to the games that promise a lot of money that transfers instantly 🙄 This is a game you can ACTUALLY cash out and it’s fun to play even if you’re not playing for money! Great job creating a game that is fun to play as well as gives you the money you earned! ❤️ Keep it up! And I will be looking for more games by you guys!!! I now have an extra $85 in my account! 😻
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Response from developer

Hi, thank you for your positive feedback. We are glad to hear that you had fun playing our games. This app involves skill-based cash games that allow you to win real cash by proving your skill in matches. We recommend you start with free Ticket Matches to get familiar with the games before starting to play for cash. Thank you again and best wishes.

Zumaniatastic

I love playing this game and winning free cash is a plus all the new stages are awesome I love all the latest updates to this games I’ve been playing for about a year and I can’t get enough keep up the good work guys your rock and so does this game

Super Fun (and not scam-y like tons)

I’m still a little confused about the points system but getting the hang of it. Strange, got way better scores when I didn’t have a clue what the goal was… recieved payout quickly, didn’t have to watch ads or sell my privacy/soul.

Challenging & fun

I am not sure about actually winning money yet. However I did deposit $5 and made well over that in same hour. I play it because it is far more interesting than something like solitaire. Worth a try!!!

Was fun

I was having a great time playing until 2 weeks ago now the app when it opens shuts down constantly during games and even before I get to a play shuts down. Customer service says it’s my internet/ Wi-Fi connection or my phone which can’t be because I play other cash game without issue and some by the same company. If they fix this I would give a higher rating.
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Updates?

I really do enjoy playing Zumania and would give it a 4.8 rating. However, the past day or two I have had issues opening the app to play and was wondering if the new update (1 week ago) is causing me problems? When I open the app, the loading bar moves very quickly to 100% and then the app closes completely. Any help would be great as I missed my last day (today, a Sunday) and my daily bonus.
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Response from developer

Hello, we are sorry to hear about the issue you are facing. Please contact Player Support within the app and provide a detailed description. We will investigate it and reply to you soon.

Crashes all the time

I have been playing this game for a month or so and have enjoyed it until the most recent update. Now I play a game finish with a fairly high score and the game crashes. I come back and it has my score at 0. So I have lost over $15. And they can’t fix it cause getting ahold of support also crashes in the middle of reporting it. I may quit playing if this isn’t fixed soon.
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Response from developer

Hello, we are sorry to hear about the issue you are facing. Please contact Player Support within the app and provide a detailed description. We will investigate it and reply to you soon.

Love this game but….

I stumbled into this game recently and I love it, it does seem that I tend to win more after I make a deposit…other than that I lose every round, playing the exact same way.I tried to look for a video tutorial or something to help improve my score but have not found any that are useful. I looked at the “how to play” and I am doing that but others have scores that are much higher and I’m wondering how?….
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Response from developer

Hello, we are sorry that you have had a negative experience with this app. We love to hear from our players. Please contact Player Support at any time if you have any questions or anything else. We are always here to assist with your concerns.

deposited 10$ and now app crashes seconds after opening

however it let me play two games, which i won, but then crashed and put my points at ZERO thereby wasting my entrance money. now it crashes 10 seconds after opening; i can't even choose a game before it shuts itself down

Response from developer

Hello, we are sorry to hear about the issue you are facing. Please contact Player Support within the app and provide a detailed description. We will investigate it and reply to you soon.