ZUMIMALL User Reviews

Customer Experience

Positive experience66.9% of reviews
Neutral9.5% of reviews
Negative experience23.6% of reviews

~ Based on 275 written reviews from the US App Store.

What users say

Is ZUMIMALL Safe?

ZUMIMALL appears safe based on user ratings. AppsHunter Safety Score for ZUMIMALL is 86/100.

This assessment is based on 2,603 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.7% of ratings point to a safe experience
5.4% of ratings suggest some concerns
10.8% of ratings point to a risky experience

~ Based on 2,603 App Store ratings for ZUMIMALL.

Is ZUMIMALL Legit?

ZUMIMALL appears to be a legitimate app. AppsHunter Legitimacy Score for ZUMIMALL is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Zumimall is there when you need something

I like that way thins are run

Buena app

Me gusta que es muy fácil de seguir los pasos para configurar , no demoras mucho tiempo . La recomiendo definitivamente.

Company changes the abilities

I used to be able to go into the camera from the app and review SD card local storage events.

Now all of a sudden they took that ability away. So you need to remove the memory card to review it on your computer.

Pretty lame. There’s no grandfathering in. And now the camera is too long past purchase to return.
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Can’t cancel subscription

I been using those cameras for long time I got 10 of those over the 3 years period, every time one camera got bad I just got a new one and installed it, this month I was checking the app and just noticed they charged me 7 times in the same month because instead transferring subscription to the new camera they charge still for the ones I trashed, I tried to cancel through the app is impossible, at the end I have to go to my apple account and cancel the transaction from there , I won’t buy those no more , also takes forever to connect to the camera like como on I’m paying 27$ a month per camera and when I log in in says connection lost
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Easy installation and setup

Great product for the price

Excelente compra

Funcionan bien en exteriores e interiores no fallan mucho y el soporte técnico es muy bueno

Awesome products as well as customer service

I have owned several of ZUMIMALL cameras and just placed an order for another one. I ordered the wrong one and contacted them immediately. The response was quick and courteous. I would highly recommend these products as I’ve had great luck with all I have. Getting great customer service on top of it just makes it even better!
They also gave me a discount for being patient.
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Marko

Enjoy very much

Pretty damn good lil camera

Like I said in the title, it’s a Pretty damn good lil camera

Buenisimo

Esto es grande ligas

确实酷

使用方便功能齐全。

Great Product

Easy to set up, great quality video, app is also great, easy to use & modify things. I love your product!!! Thanks!

New update made app a bad version of before

The app and camera were great but since the new update released the app does not allow you to playback videos in case you missed it which really sucks because now you basically watch it live or the video would load for minutes and still won’t fully “download “ and won’t let you see previous videos for past alerts even on same day. Sucks that this update instead of better made the whole opposite for it.and it’s only a 2/5 because the camera itself it’s really good but the app not anymore
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Great camera

The camera and the app works very well, especially with the SD card. I like that you don’t have to pay for a subscription so I may switch all of my cameras out to this type great job guys.
Just purchased the 360 degree cam and I am looking forward to installing it .

ZUMIMALL

非常好

Zumimall

Amazing project nice camera

Response from developer

Dear valued customer, Thank you for taking the time to share your feedback with us. We appreciate your trust and support. If you have any suggestions or questions, please don't hesitate to contact our after-sales support team at [Support@zumimall.com]. Your input is valuable to us as we strive to provide the best possible service!

Cosas por mejorar

La detección de movimiento no siempre graba

Great

Great

Stop forcing your storage advertising - Updated New version removes

Updated to 5 stars: With the latest update they have significantly reduced the advertising for on-line storage. Much improved and not intrusive on the user screen. I will continue to recommend these cameras and app.

Original review:
Use to be great but now — Stop forcing me to see your advertisements for you on-line storage. I’m well aware you have this service and if I wanted it I would have purchased it. You keep up the advertisement and I will remove your cameras and look for something else. It is extremely annoying and not what you advertised when I purchased your cameras of which I have 6.
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Response from developer

Dear Customer, Thank you so much for the 5-star update and for your long-term loyalty with our 6 cameras! We heard you loud and clear. Your feedback was a key driver for our latest update to reduce cloud storage prompts. We are committed to putting user experience first and will continue to keep our interface clean and non-intrusive. Thank you for recommending us to others. We’re glad to have you with us! Best regards, ZUMIMALL Team

Missing key features

Need to allow scrubbing in landscape history viewing