Wetherspoon vs itsu rewards
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Wetherspoon
Order food and drinks directly from your phone and have them delivered to your table. Easily pay with various methods and reorder past purchases for convenience. You can also book hotel stays.
- Order food and drinks to your table
- Multiple payment options
- Reorder function for groups
- Book hotel stays
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Order food and drinks with the Wetherspoon app, from your phone, and have them delivered to your table. • Order a meal, a round of drinks or both – and we will bring them to your table. • Paying is simple: use your card, Apple Pay, Payit or PayPal. • Take advantage of the reorder function to purchase rounds, when in a group. • Book a stay at one of our hotels.
itsu rewards
Earn rewards for your purchases at this Asian-inspired food establishment. Collect butterflies with qualifying spends to unlock free snacks, drinks, and meals. Get a complimentary miso soup or edamame on your first visit.
- Earn butterflies with purchases
- Redeem butterflies for free snacks
- Redeem butterflies for free drinks
- Redeem butterflies for free meals
- Free miso soup/edamame on first visit
- Discover menu items
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The more you itsu, the more we give you Collect butterflies every time you spend £5 or more. When you've collected 3 butterflies, we'll give you a free snack or drink. 5 butterflies and we'll give you free gyoza. 7 butterflies and we'll give you a free meal. Download the app, and we'll give you a free miso soup or edamame on your first visit when you spend E5. Discover our delicious menu of health[ier] Asian inspired food, grab the app & get collecting! Whether you're craving chicken teriyaki or seeking a salmon full house, it's time to eat beautiful for free
Screenshots
Verdict
The clearest difference is review sentiment: Wetherspoon at 50% against itsu rewards's 17%. Wetherspoon also leads on ratings volume (11K vs 2) and iOS requirement (14.0 vs 17.6). itsu rewards's advantage is rating (5.0 vs 4.7). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
itsu rewards holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Wetherspoon has 11K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 50% of Wetherspoon's written reviews are positive against 17% of itsu rewards's, so the app with the better star average is not the one people write more warmly about.
Wetherspoon ships an update monthly, itsu rewards every 2 months. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.
| Parameter | Wetherspoon | itsu rewards |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (11K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 50.2% of reviews — better | 17.5% of reviews |
| Number of ratings | 11K — better | 2 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 14.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 48 MB | 55 MB |
| Age rating | 17+ | 12+ |
| Developer | JD Wetherspoon plc | ITSU LIMITED |
Customer experience
Wetherspoon
itsu rewards
User reviews
Wetherspoon
From 11K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Quick service
- 👍 Convenient table ordering
- 👍 Good value for money
Room to improve
- 🐛 App crashes and glitches
- 🔍 Limited customization options
- 👎 Impersonal experience
- 👎 Inconsistent service quality
itsu rewards
From 2 App Store ratingsWhat we love
- 👍 Great food quality
- 👍 Friendly and helpful staff (mentioned in some reviews)
- 👍 Loyalty scheme concept is liked
- 👍 Build your own sushi feature is revolutionary (one mention)
- 👍 Easy to use for some users
Room to improve
- 🐛 App frequently crashes
- 🐛 Loyalty stamps not registering/disappearing
- 🐛 Poor reward visibility/management
- 🐛 Unable to register/login
- 🐛 App not intuitive/difficult to use
Bugs and requests
Wetherspoon
Reported bugs
3 issues- App unable to detect current location
- Payment processing issues
- Menu information not always up-to-date
Requested features
4 requests- Add ability to customize orders
- Improve app stability and reliability
- Integrate feedback/rating system
- Allow cash payments
itsu rewards
Reported bugs
60 issues- Keyboard box blocking bottom of screen during signup
- App doesn't always update order screens
- Cannot see rewards, only most recent
- Lost rewards when trying to save them
- Cannot see free meal gift after claiming free drink
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- Unable to add student email despite confirmation code
- App automatically logs out after adding student email
- Cannot add points if app code forgotten
- App not intuitive, cannot see recent purchases
- Cannot scan barcode to pay and redeem awards
- App doesn't always update
- Lost 4 reward meals
- Cannot see what rewards you have
- App changed to '1 gift available' but wouldn't let me claim
- Student discount keeps getting wiped
- No points for noodle pots
- App not allowing anything other than viewing rewards and details
- App crashes when trying to login
- App crashes on login
- Loyalty stamps don't work properly
- Three stamps have not gone through
- App doesn't work majority of times
- Spend over £20 gives only one stamp
- Stamps not coming through after purchases
- All collected stamps wiped clean after update
- Stamps aren't collecting
- App does not allow you to scan
- Click and collect order says too busy
- App regularly crashes
- Loyalty rewards are annoying, stamps not registering correctly
- Loyalty is rewarded by not collecting stamps properly
- Unable to register or reset password
- App is glitchy, Wi-Fi signals not allowing payment/stamping
- False advertising/staff not trained on app rewards
- App not showing free meal despite earning it
- White screen when paying/scanning code
- No code to scan, no points
- App stopped working, won't let me sign in on Apple sign in
- Wiped loyalty points
- App stopped working
- Click and collect function removed
- App doesn't open
- Bad Gateway error on first use
- Only received one butterfly for £13 spend
- Doesn't work, creates account and then kicks out
- App crashes on login
- Loyalty stamps don't work
- Three stamps have not gone through
- App doesn't work majority of times
- Spend over £20 gives only one stamp
- Stamps not coming through
- All collected stamps wiped clean
- Stamps aren't collecting
- App does not allow you to scan
- Click and collect order says too busy
- App regularly crashes
- Loyalty rewards are annoying
- Loyalty is rewarded by not collecting stamps properly
- Unable to register or reset password
- App is glitchy
Requested features
13 requests- Allow adding points if app code forgotten
- Enable scanning receipt QR code for purchases
- Improve reward visibility and management
- Fix student discount issues
- Add menu viewing functionality
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- Restore click and collect function
- Allow scanning receipt for points
- Provide a help/contact us feature
- Allow user to choose free meal based on average price
- Make app available in all regions (Scotland)
- Fix UI issues like keyboard blocking
- Allow registration/login without account existing error
- Fix password reset email delivery
In-app purchases
Wetherspoon
No in-app purchases
itsu rewards
No in-app purchases
