itsu rewards vs Knoops
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
itsu rewards
Earn rewards for your purchases at this Asian-inspired food establishment. Collect butterflies with qualifying spends to unlock free snacks, drinks, and meals. Get a complimentary miso soup or edamame on your first visit.
- Earn butterflies with purchases
- Redeem butterflies for free snacks
- Redeem butterflies for free drinks
- Redeem butterflies for free meals
- Free miso soup/edamame on first visit
- Discover menu items
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The more you itsu, the more we give you Collect butterflies every time you spend £5 or more. When you've collected 3 butterflies, we'll give you a free snack or drink. 5 butterflies and we'll give you free gyoza. 7 butterflies and we'll give you a free meal. Download the app, and we'll give you a free miso soup or edamame on your first visit when you spend E5. Discover our delicious menu of health[ier] Asian inspired food, grab the app & get collecting! Whether you're craving chicken teriyaki or seeking a salmon full house, it's time to eat beautiful for free
Knoops
Discover your perfect chocolate drink with a unique percentage-based menu. Experiment with different chocolates, milks, and flavors to create personalized hot chocolates, milkshakes, and iced chocolates. Earn rewards for your delicious creations.
- Percentage-based chocolate menu
- Customizable drinks (milk, flavors)
- Hot chocolate, milkshake, iced chocolate
- Loyalty points collection
- Discover your perfect chocolate
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Our founder Jens Knoops has had a strong relationship with chocolate since his childhood in rural Germany. In 2013, he decided to share his passion and opened the first Knoops store in Rye, East Sussex. Since then, Jens has gone on to open more Knoops stores, built a team of chocolate lovers around him, developed an at-home range of chocolate flakes, and even released a chocolate cookbook. The Knoops concept is based around our carefully curated percentage menu which offers chocolates to suit every taste and mood. We find joy in helping you to discover your perfect chocolate drink, and encourage experimentation with different % chocolates and flavours in a process we call ‘Knoopology’. This process is simple;choose your chocolate %, milk, and extra flavours like sea salt, orange zest or chilli to be made into a hot chocolate, milkshake or iced chocolate. With our app, you can get rewarded for your experimenting with Knoopology by collect points with every drink you buy in our stores.
Screenshots
Verdict
itsu rewards and Knoops both sit at 5.0 stars, but that hides the real split: 52% of Knoops's written reviews are positive against 17% of itsu rewards's. Knoops also leads on update cadence (fortnightly vs every 2 months) and ratings volume (19 vs 2). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 5.0 for itsu rewards against 5.0 for Knoops. That said, the two scores are not equally well evidenced: Knoops has 19 ratings behind it against 2, so its average is the more settled of the two. Written reviews are what separate them: 17% of itsu rewards's written reviews are positive against 52% of Knoops's.
itsu rewards ships an update every 2 months, Knoops fortnightly. The most recent releases landed on September 24, 2026 and September 21, 2026 respectively.
| Parameter | itsu rewards | Knoops |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) | 5.0 (19 ratings) |
| Positive reviews | 17.5% of reviews | 52.3% of reviews — better |
| Number of ratings | 2 | 19 — better |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 17.6 | 16.2 — better |
| Further details — not scored | ||
| Size | 55 MB | 43 MB |
| Age rating | 12+ | 12+ |
| Developer | ITSU LIMITED | KNOOPS |
Customer experience
itsu rewards
Knoops
Bugs and requests
itsu rewards
Reported bugs
60 issues- Keyboard box blocking bottom of screen during signup
- App doesn't always update order screens
- Cannot see rewards, only most recent
- Lost rewards when trying to save them
- Cannot see free meal gift after claiming free drink
Show 55 moreShow fewer
- Unable to add student email despite confirmation code
- App automatically logs out after adding student email
- Cannot add points if app code forgotten
- App not intuitive, cannot see recent purchases
- Cannot scan barcode to pay and redeem awards
- App doesn't always update
- Lost 4 reward meals
- Cannot see what rewards you have
- App changed to '1 gift available' but wouldn't let me claim
- Student discount keeps getting wiped
- No points for noodle pots
- App not allowing anything other than viewing rewards and details
- App crashes when trying to login
- App crashes on login
- Loyalty stamps don't work properly
- Three stamps have not gone through
- App doesn't work majority of times
- Spend over £20 gives only one stamp
- Stamps not coming through after purchases
- All collected stamps wiped clean after update
- Stamps aren't collecting
- App does not allow you to scan
- Click and collect order says too busy
- App regularly crashes
- Loyalty rewards are annoying, stamps not registering correctly
- Loyalty is rewarded by not collecting stamps properly
- Unable to register or reset password
- App is glitchy, Wi-Fi signals not allowing payment/stamping
- False advertising/staff not trained on app rewards
- App not showing free meal despite earning it
- White screen when paying/scanning code
- No code to scan, no points
- App stopped working, won't let me sign in on Apple sign in
- Wiped loyalty points
- App stopped working
- Click and collect function removed
- App doesn't open
- Bad Gateway error on first use
- Only received one butterfly for £13 spend
- Doesn't work, creates account and then kicks out
- App crashes on login
- Loyalty stamps don't work
- Three stamps have not gone through
- App doesn't work majority of times
- Spend over £20 gives only one stamp
- Stamps not coming through
- All collected stamps wiped clean
- Stamps aren't collecting
- App does not allow you to scan
- Click and collect order says too busy
- App regularly crashes
- Loyalty rewards are annoying
- Loyalty is rewarded by not collecting stamps properly
- Unable to register or reset password
- App is glitchy
Requested features
13 requests- Allow adding points if app code forgotten
- Enable scanning receipt QR code for purchases
- Improve reward visibility and management
- Fix student discount issues
- Add menu viewing functionality
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- Restore click and collect function
- Allow scanning receipt for points
- Provide a help/contact us feature
- Allow user to choose free meal based on average price
- Make app available in all regions (Scotland)
- Fix UI issues like keyboard blocking
- Allow registration/login without account existing error
- Fix password reset email delivery
Knoops
Not enough reviews yet to summarise bugs or requests.
In-app purchases
itsu rewards
No in-app purchases
Knoops
No in-app purchases
