Wetherspoon User Reviews

Customer Experience

Positive experience50.1% of reviews
Neutral8.3% of reviews
Negative experience41.6% of reviews

~ Based on 517 written reviews from the US App Store.

What users say

Is Wetherspoon Safe?

Wetherspoon appears safe based on user ratings. AppsHunter Safety Score for Wetherspoon is 94/100.

This assessment is based on 11,334 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.7% of ratings point to a safe experience
2.8% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 11,334 App Store ratings for Wetherspoon.

Is Wetherspoon Legit?

Wetherspoon appears to be a legitimate app. AppsHunter Legitimacy Score for Wetherspoon is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

What is the point

Wait 30 minutes for a drink in an empty pub and then finally your flat drink arrives without apology. Damn well done, the bar is literally low 🤦‍♂️

Good value

Good value good value food

Technical changes have damaged the app

Having to register is really unnecessary. We have lost the ale finder part of the app and I hope it is re-updated soon.

Previous order appears when you order a second time

See above, order history misses duplicate order!

Buggy

Recently rebuilt iOS app is much buggier than previously.

Awesome!

I love Wetherspoons!

PayPal

This new update still as PAYPAL as a payment option, That is in correct I believe

Very slow today

Went to the metro centre on Thursday 20th august for lunch ordered at the bar so far so good then everything went downhill had to wait 45 minutes for food had to chase my order up i was not a happy bunny

PayPal

Bring back PayPal payments option not every one likes putting their card details on their phone or online.

Food and drink

Great food and drink very friendly staff and great choices, tables kept clean.

Wetherspoons phone ban?

Ok I’ll delete this app you’ve just released an update for. I’ll unsubscribe from emails and I just won’t use your pub.
Literally everyone in the country should do the same.
Do you want any business anymore or you think you’ll survive by banning everyone for using anything technology. maybe ban people who complain about pub noises. You might find complaints drop

Removed 2 stars now for this.
you just have 2 stars left. Sort it out
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Temperamental

You look at two different pubs and they show exactly same beers. Close app come back later: correct beer is then shown in second pub.

Tut tut 🤷

Apple Pay and PayPal

Apple Pay always return with ordering error. Bank always declines payment. So I used PayPal. Recently the PayPal option was gone. What happened?

App won’t work

The app never works , tried multiple times , it’s upto date , but still doesn’t work. After i select pub and table number I get a message saying no menu items , check internet. Never works , tried in multiple pubs

Anomoly

Used the app in a pub in Sheerness but forgot to order something so wanted to change a drink order before ordering but what I didn’t realise it changed my pub to one across the river which I didn’t realise until my order didn’t turn up. Think it may be wise for app to show what pub the order is going to before you get to the pay screen and not allow it to change your location
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Spaghetti noodle ramen

Felt inspired by all of the other reviews so thought I’d leave my own. Fish and chips was absolutely bangin’. Very crispy and succulent but only the small size available. Such a shame as I needed MORE. But the ramen was abysmal. I believe it is not noodles at all but spaghetti. C’mon now, its not hard to make that change. Don’t serve anymore starchy soup. Not your finest work on that one Mr. W. Spoons
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Payment fail in app

Since Weatherspoon’s have dropped PayPal the Wetherspoon’s app will not complete an order, Apple Pay and debit card not working either, I’ll be dammed if I’m going to manually input my card details every time I make a purchase, nor wait in a queue at the bar to place a food order, Wetherspoon’s need to get their act together or they’ll be loosing a lot of customers
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Never works

The app was great , but now it never seems to work. Maybe it’s just the Birmingham airport location, but it can never find the pubs despite clearly showing my location on the little map.

Waiting!!!!!

Ordered 2 meals with drinks at the twelve tellers Preston food was over 20 mins and cold and drinks had still not arrived when we had finished our food !
Not what we are used to in our local spoons

Easy to use

I have used this app many many times but it’s lacking one thing, a comment section because i like certain things cooked differently. That means i have to queue at bar.