Comparison

TruDoc vs Mediclinic

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TruDoc

Access 24/7 medical care through a mobile app, virtual clinics, or home programs. Connect with doctors via voice/video calls and live chat for teleconsultations, prescriptions, and holistic health support.

Highlights
  • 24/7 doctor access
  • Teleconsultation
  • Medication prescription & delivery
  • Lab tests & referrals
  • Mental health support
  • Vital signs monitoring
  • Health articles & tips
Read full description

TruDoc offers a one-stop-care-destination for people who are healthy, acute, or chronic through different entry points including Integrated Mobile Application, Virtual Clinic, Hospital at Home Program and Hospitalist Program that are all connected to our 24x7 Doctor Call Center. TruDoc integrated mobile application allows you to speak to a TruDoc doctor via voice/video call and live chat. Services: • Teleconsultation • Medication prescription and delivery, where available • Lab tests, where available • Referrals and appointment booking, if required • Holistic care including nutrition care and mental health care Features: • 24x7 access to doctors through voice/video call and live chat • Multilingual team (English, Arabic, Hindi or Urdu) • Vital signs monitoring • Health articles and tips • Appointment tracker • Medication reminders • On-demand access to dietitians and psychologists • We integrate with the health app (HealthKit) to read and track your steps data and show them in a beautiful way. Download ‘TruDoc’ app now to access our services. Discover our other entry points: • TruDoc’s on-site and virtual clinics can be made available in different locations including corporate offices, staff accommodation, pharmacies, schools, malls, nursing homes, hotels, etc. • TruDoc’s Hospital at Home Program with 24x7 telemonitoring, provides acute and chronic care at the comfort of home. Individuals are monitored 24x7 by our Doctor Call Center through TruDoc’s integrated connected devices. Doctors and nurses are available to visits 24/7. • TruDoc’s Hospitalist/Roaming doctors Program coordinates the care in the hospital and serves as a liaison between patient, family, and the treating doctor. For more information, visit www.trudocgroup.com.

About

Mediclinic

Manage your healthcare needs with ease. Book appointments, access test results, and track your medical history securely. This app simplifies accessing care for yourself and your family.

Highlights
  • Book, reschedule, and cancel appointments
  • On-demand virtual consultations
  • Manage family profiles and appointments
  • View test results and health history
  • Track referrals and medications
  • Personalized maternity care plans
  • Secure login with UAE Pass
Read full description

Your healthcare, simplified. From booking a doctor to checking your results, the Mediclinic app gives you instant, secure access to the care you need anytime, anywhere. The Mediclinic Middle East app gives you secure, quick and easy access to the right care when you need it. It’s simple to set up and designed for a seamless experience. Register using UAE Pass to get started. Book appointments with our doctors and access your digital healthcare tools right away. After your first visit, you’ll see a clear overview of your medical information in the app, helping you stay on top of results, medications and next steps. Manage your care—and your family’s—in one secure place, with helpful alerts and options for earlier availability where possible. Features: • Book, reschedule and cancel appointments • Get notifications when earlier slots open with your doctor • Start on-demand virtual consultations • Manage family profiles and appointments • View test results, visit summaries and health history • Track referrals for labs, imaging and specialist visits • See current and past medications • Access personalized maternity care plans and pregnancy tracking • Fast, secure login with UAE Pass • Available in Arabic and English We’re continuously improving the Mediclinic app to make your healthcare simpler and more connected. For support: 800 2026 • mediclinicapp@mediclinic.ae

Screenshots

TruDoc4 screens
Mediclinic4 screens

Verdict

The call

The clearest difference is rating: Mediclinic at 4.7 against TruDoc's 3.2. Mediclinic also leads on ratings volume (727 vs 26). TruDoc's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, review sentiment, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Mediclinic holds the better App Store score, 4.7 against 3.2. That said, the two scores are not equally well evidenced: Mediclinic has 727 ratings behind it against 26, so its average is the more settled of the two. Written reviews complicate that: 27% of TruDoc's written reviews are positive against 21% of Mediclinic's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

TruDoc ships an update every 10 days, Mediclinic fortnightly. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 5 level
TruDoc versus Mediclinic: the parameters behind the verdict, then further details
ParameterTruDocMediclinic
PriceFreeFree
Rating3.2 (26 ratings)4.7 (727 ratings) — better
Positive reviews27.3% of reviews — better21.3% of reviews
Number of ratings26727 — better
Update frequencyEvery 10 days — betterFortnightly
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better17.0
Further details — not scored
Size119 MB192 MB
Age rating4+12+
DeveloperTRUDOC HEALTH CARE L.L.CMEDICLINIC MIDDLE EAST MANAGEMENT SERVICES FZ LLC

Customer experience

TruDoc

All ratings26 ratings
Positive53.8%
Neutral0.0%
Negative46.2%
Written reviews77 reviews
Positive27.3%
Neutral5.2%
Negative67.5%

Mediclinic

All ratings722 ratings
Positive93.8%
Neutral1.4%
Negative4.8%
Written reviews89 reviews
Positive21.3%
Neutral11.2%
Negative67.4%

Bugs and requests

TruDoc

Not enough reviews yet to summarise bugs or requests.

Mediclinic

Reported bugs

18 issues
  • Login fails with 'invalid membership value' error
  • Phone OTP never arrives
  • Email authentication error after update
  • App asks to download update but no update option available
  • Calendar date picker shows letters instead of numbers
Show 13 more
  • Appointment booking gets stuck on patient page
  • Rescheduling fails with 'Calendar group not found' error
  • App crashes when booking appointments
  • Blank white screen on app opening
  • Date of birth field validation errors
  • Insurance document upload failures
  • Video call functionality non-functional
  • App hangs during phone number verification
  • Availability discrepancies between search and booking screens
  • iOS update button redirects to Google Play Store
  • App freezes when navigating back to home
  • Duplicate user profiles created
  • Upcoming appointments not displaying

Requested features

14 requests
  • Dark mode option
  • Calendar synchronization
  • Video consultation functionality improvements
  • Ability to add comments/notes before appointment submission
  • Insurance information storage and management
Show 9 more
  • Medical records and lab results display
  • Prescription management
  • Multiple caregiver support for children
  • Advanced search filters by specialty and location
  • In-app customer support chat
  • Automatic OTP insertion
  • Appointment reminders
  • Extended session booking options
  • Improved doctor name search with typo recognition

In-app purchases

None

TruDoc

No in-app purchases

None

Mediclinic

No in-app purchases

Questions

Is TruDoc free?
TruDoc is free to download, with no in-app purchases.
Is Mediclinic free?
Mediclinic is free to download, with no in-app purchases.
Which has better reviews, TruDoc or Mediclinic?
Mediclinic is rated higher. TruDoc averages 3.2 out of 5 from 26 ratings, while Mediclinic averages 4.7 from 727 ratings.
Do TruDoc or Mediclinic have ads?
Mediclinic shows ads; TruDoc does not.
Which is updated more often, TruDoc or Mediclinic?
TruDoc ships an update every 10 days, and Mediclinic fortnightly. Most recently, TruDoc was updated on November 6, 2026 and Mediclinic on November 3, 2026.

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