Comparison

My Tello vs ResearchGate

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Tello

Manage your mobile account and make calls over WiFi with this app. Access account details, check balances, view usage history, and contact customer service. Enjoy low international call rates and flexible plans.

Highlights
  • Account details at your fingertips
  • Check remaining balance
  • Call over WiFi internationally
  • Order or upgrade plans
  • Recharge credit or set Auto Recharge
  • View bills and usage history
  • Contact customer service
Features
Read full description

Say hello with the “My Tello” app! You can have your account details at your fingertips, see your remaining balance, check rates for any destination or find answers to your questions. Use the app in the US while connected to the Tello network or over WiFi. When travelling in US or abroad, call over WiFi using the same balance. This way you can still carry your phone number anywhere in the world and enjoy the same low costs. Download the “My Tello” app for free and: * Check the balance for all your Tello products: Plans and Pay As You Go
 * Start calling in the US and abroad over WiFi at the same costs
 * Order any plan or upgrade/downgrade your existing plan
 * Recharge safe and easy or set up Auto Recharge to avoid running out of credit
 * Manage your account at a glance
 * View your Tello bills & usage history 
 * Contact Customer Service directly inside the app
 Easy to use: 1. Download the “My Tello” app for free
 2. Log in with your Tello phone number and Tello.com website password
 3. Get direct access to your phone contacts
 4. Start calling over WiFi
 5. Run the “My Tello” app on multiple devices at once, iPhone and iPad. Not a Tello.com client yet? If you’re new to Tello, you will need to order a phone or bring your own device at: www.tello.com. As a Tello customer you will get: * Prepaid service, no contract commitment, pure freedom
 * Flexibility to Build Your Own Plan starting at $5 
 * Lowest Pay As You Go rates for international calls and texts 
 * The option to keep your old phone number & cell phone
 * Nationwide coverage
 * 24/7 Customer Service by email & phone 
 * The same costs and the same phone number when calling over WiFi 
 * Data tethering across all your devices for free
 *We value your opinion. Please let us know if you like our app! Having issues with the My Tello application? Please email us at customerservice@tello.com.

About

ResearchGate

Access over 150 million scientific publications and connect with millions of researchers worldwide. Stay updated on new research in your field, track your academic stats, and download full-text articles for offline reading.

Highlights
  • Access 150+ million publications
  • Connect with 20+ million researchers
  • Stay updated on new research
  • Track academic stats and reports
  • Download full-texts for offline reading
Features
Read full description

Staying connected to the world of science is even easier with the ResearchGate app. ACCESS 150+ million publication pages Discover millions of publications right on your device, from anywhere. CONNECT with 20+ million researchers Discover other researchers and potential collaborators in your field. STAY UP TO DATE on new research in your field Get updates from the people you follow, and discover new and relevant research in your home feed. TRACK YOUR STATS and get weekly reports Keep track of your reads, citations, Research Interest Score, and more, and get notified when people interact with your work. DOWNLOAD full-texts to read anytime Discover interesting research while on the go, and save it to read whenever you want. To use the app, you need to have a registered ResearchGate account and be 18+ years old.

Screenshots

My Tello4 screens
ResearchGate4 screens

Verdict

The call

The clearest difference is rating: ResearchGate at 4.8 against My Tello's 4.3. ResearchGate also leads on ratings volume (15K vs 1.9K). My Tello's advantage is chart position (#151 vs unranked) and device support (3 vs 1). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ResearchGate holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: ResearchGate has 15K ratings behind it against 1.9K, so its average is the more settled of the two. Written reviews split almost evenly too, at 46% and 46% positive.

UpkeepUpdate frequency

My Tello ships an update every 3 weeks, ResearchGate every 5 weeks. Both last shipped on October 24, 2026.

Scorecard5 real differences · 6 level
My Tello versus ResearchGate: the parameters behind the verdict, then further details
ParameterMy TelloResearchGate
PriceFreeFree
Rating4.3 (1.9K ratings)4.8 (15K ratings) — better
Positive reviews46.1% of reviews — better46.0% of reviews
Number of ratings1.9K15K — better
Update frequencyEvery 3 weeks — betterEvery 5 weeks
AdsYesYes
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#151 — better—
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS14.0 — better16.0
Further details — not scored
Size37 MB31 MB
Age rating4+12+
DeveloperMiron Enterprises, LLCResearchGate GmbH

Customer experience

My Tello

All ratings1,884 ratings
Positive83.0%
Neutral4.3%
Negative12.7%
Written reviews219 reviews
Positive46.1%
Neutral10.0%
Negative43.8%

ResearchGate

All ratings14,916 ratings
Positive96.5%
Neutral1.7%
Negative1.8%
Written reviews493 reviews
Positive46.0%
Neutral14.8%
Negative39.1%

User reviews

My Tello

From 1.9K App Store ratings

What we love

  • 🚀 Excellent service and plans
  • 👍 Easy to use app
  • 💡 Customizable plans
  • 🌐 Works well internationally
  • 💰 Affordable prices

Room to improve

  • 🐛 Buggy app with performance issues
  • 🔍 Lack of transparency in data usage and plan details
  • 🤖 Poor customer service and support
  • 📵 Unreliable network coverage and connectivity
  • 🔒 Security and account management concerns

ResearchGate

From 15K App Store ratings

What we love

  • 🚀 Useful for research and collaboration
  • 👍 Great for tracking citations and impact
  • 🔍 Helpful for discovering relevant research
  • 💡 Valuable platform for sharing work
  • 🌟 Excellent resource for researchers

Room to improve

  • 🐛 Crashes and stability issues
  • 📱 Not optimized for iPad/tablet use
  • 🔍 Poor search functionality
  • 🔒 Restrictive registration process
  • 🤖 Inconsistencies between app and website

Bugs and requests

My Tello

Reported bugs

5 issues
  • App freezes and crashes
  • Inability to log in or access account information
  • Inaccurate data usage reporting
  • Unreliable international roaming and WiFi calling
  • Billing and payment processing issues

Requested features

5 requests
  • Ability to send and receive SMS/text messages through the app
  • Improved app UI and user experience
  • More detailed data usage tracking and notifications
  • Seamless plan changes and account management
  • Integration with other communication platforms (e.g., WhatsApp, Telegram)

ResearchGate

Reported bugs

5 issues
  • Notifications not working properly
  • Inconsistent data between app and website
  • Login issues with Facebook and LinkedIn
  • Crashes when opening certain content
  • UI elements overlapping on iPhone X/newer

Requested features

5 requests
  • Add iPad/tablet support
  • Improve search and filtering options
  • Streamline registration and account management
  • Integrate question/answer functionality in app
  • Provide more customization and personalization

In-app purchases

None

My Tello

No in-app purchases

None

ResearchGate

No in-app purchases

Questions

Is My Tello free?
My Tello is free to download, with no in-app purchases.
Is ResearchGate free?
ResearchGate is free to download, with no in-app purchases.
Which has better reviews, My Tello or ResearchGate?
ResearchGate is rated higher. My Tello averages 4.3 out of 5 from 1.9K ratings, while ResearchGate averages 4.8 from 15K ratings.
Do My Tello or ResearchGate have ads?
Both My Tello and ResearchGate show ads.
Which is updated more often, My Tello or ResearchGate?
My Tello ships an update every 3 weeks, and ResearchGate every 5 weeks. Most recently, My Tello was updated on October 24, 2026 and ResearchGate on October 24, 2026.

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