Comparison

My Cyta vs mObywatel

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Cyta

Manage your mobile and internet services with ease. Track usage, pay bills instantly, and access exclusive rewards. The app offers accessibility features for all users.

Highlights
  • Track service usage
  • One-tap bill payment
  • Manage connections
  • Access Cyta Rewards
  • Top-up soeasy numbers
  • Activate/transfer eSIM
  • Manage add-ons
Features
Read full description

With the My Cyta app, you’re in control of your services — easily and quickly! 
Track your usage, pay your bill with one tap, manage your connections, and enjoy exclusive gifts and benefits with Cyta Rewards.
The app is designed for everyone, with accessibility features that support different needs, such as larger text and assistive tools. You can also: • Top-up soeasy numbers • Pay bills and top-up using your credit or debit card • Save your card for faster future payments • Activate or transfer your eSIM • Purchase and verify a new soeasy connection • Order products and services • Manage add-ons for your services • Set or change your roaming limit • View and manage your My Cyta account Important information: • To register on My Cyta you just need to own or use a Cyta service (Postpaid mobile, internet, Cytavision, Telephony, soeasy). • You can add on your account, any Cyta mobile service that you use and manage it from the app. • For more information, you can visit the My Cyta app page What’s New: In this version, enjoy an improved experience focused on usability and security.
Sign in easily with biometrics and get things done faster and simpler.

About

mObywatel

Manage your official matters and keep important digital documents on your phone. Access services for official tasks, protect yourself from fraud, and receive timely notifications about document expirations.

Highlights
  • Digital documents (mDowód, driving license, IDs)
  • Official services and fraud protection
  • Prescription and penalty point access
  • Air quality measurements
  • Document expiration notifications
Read full description

Enter the world of digital possibilities in mObywatel! Install the application and handle your official matters simply and conveniently. Always keep your documents at hand on your phone. Easy start Install the application, confirm your identity with a trusted profile, electronic identity card, or electronic banking and you're ready to go! What will you gain? • Digital documents in one place: mDowód, mobile driving license, different IDs, Large Family Card, and more. • Services that will help you handle official matters and protect yourself against fraudsters – Block PESEL and Safely on the Net. • Quick access to your prescriptions, the number of penalty points, or air quality measurements. • Notifications when your documents or third-party liability insurance policies expire. These are just some of the services and functions offered by the mObywatel application. Download the application and check it out now! More information about the application can be found at www.info.mobywatel.gov.pl. You can find the accessibility declaration at this link: www.gov.pl/mobywatel-w-aplikacji/deklaracja. Our technical support can assist you on working days from 7:00 to 18:00. Call us at +48 42 253 54 74 or email mobywatel-pomoc@coi.gov.pl. The application is being developed by the Centre for Information Technology www.coi.gov.pl.

Screenshots

My Cyta4 screens
mObywatel4 screens

Verdict

The call

My Cyta and mObywatel both sit at 4.7 stars, but that hides the real split: 44% of mObywatel's written reviews are positive against 5% of My Cyta's. mObywatel also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). My Cyta's advantage is iOS requirement (14.0 vs 16.0). On price, rating, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for My Cyta against 4.8 for mObywatel. That said, the two scores are not equally well evidenced: mObywatel has 3.2K ratings behind it against 101, so its average is the more settled of the two. Written reviews are what separate them: 5% of My Cyta's written reviews are positive against 44% of mObywatel's.

UpkeepUpdate frequency

My Cyta ships an update every 2 months, mObywatel every 2 weeks. The most recent releases landed on November 1, 2026 and November 11, 2026 respectively.

Scorecard6 real differences · 4 level
My Cyta versus mObywatel: the parameters behind the verdict, then further details
ParameterMy CytamObywatel
PriceFreeFree
Rating4.7 (101 ratings)4.8 (3.2K ratings) — better
Positive reviews4.5% of reviews43.6% of reviews — better
Number of ratings1013.2K — better
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPod — betteriPhone
Requires iOS14.0 — better16.0
Further details — not scored
Size40 MB325 MB
Age rating4+4+
DeveloperCytaMinisterstwo Cyfryzacji

Customer experience

My Cyta

All ratings91 ratings
Positive92.3%
Neutral2.2%
Negative5.5%
Written reviews22 reviews
Positive4.5%
Neutral9.1%
Negative86.4%

mObywatel

All ratings3,174 ratings
Positive95.8%
Neutral1.0%
Negative3.1%
Written reviews181 reviews
Positive43.6%
Neutral6.1%
Negative50.3%

Bugs and requests

My Cyta

Not enough reviews yet to summarise bugs or requests.

mObywatel

Reported bugs

4 issues
  • Can't add documents
  • Login process broken
  • Frequent server errors
  • Inconsistent behavior after updates

Requested features

4 requests
  • Add passport support
  • Integrate with Apple Wallet
  • Improve biometric login
  • Provide English language support

In-app purchases

None

My Cyta

No in-app purchases

None

mObywatel

No in-app purchases

Questions

Is My Cyta free?
My Cyta is free to download, with no in-app purchases.
Is mObywatel free?
mObywatel is free to download, with no in-app purchases.
Which has better reviews, My Cyta or mObywatel?
mObywatel is rated higher. My Cyta averages 4.7 out of 5 from 101 ratings, while mObywatel averages 4.8 from 3.2K ratings.
Do My Cyta or mObywatel have ads?
My Cyta shows ads; mObywatel does not.
Which is updated more often, My Cyta or mObywatel?
My Cyta ships an update every 2 months, and mObywatel every 2 weeks. Most recently, My Cyta was updated on November 1, 2026 and mObywatel on November 11, 2026.

Other comparisons