My Cyta vs mObywatel
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Cyta
Manage your mobile and internet services with ease. Track usage, pay bills instantly, and access exclusive rewards. The app offers accessibility features for all users.
- Track service usage
- One-tap bill payment
- Manage connections
- Access Cyta Rewards
- Top-up soeasy numbers
- Activate/transfer eSIM
- Manage add-ons
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With the My Cyta app, you’re in control of your services — easily and quickly! Track your usage, pay your bill with one tap, manage your connections, and enjoy exclusive gifts and benefits with Cyta Rewards. The app is designed for everyone, with accessibility features that support different needs, such as larger text and assistive tools. You can also: • Top-up soeasy numbers • Pay bills and top-up using your credit or debit card • Save your card for faster future payments • Activate or transfer your eSIM • Purchase and verify a new soeasy connection • Order products and services • Manage add-ons for your services • Set or change your roaming limit • View and manage your My Cyta account Important information: • To register on My Cyta you just need to own or use a Cyta service (Postpaid mobile, internet, Cytavision, Telephony, soeasy). • You can add on your account, any Cyta mobile service that you use and manage it from the app. • For more information, you can visit the My Cyta app page What’s New: In this version, enjoy an improved experience focused on usability and security. Sign in easily with biometrics and get things done faster and simpler.
mObywatel
Manage your official matters and keep important digital documents on your phone. Access services for official tasks, protect yourself from fraud, and receive timely notifications about document expirations.
- Digital documents (mDowód, driving license, IDs)
- Official services and fraud protection
- Prescription and penalty point access
- Air quality measurements
- Document expiration notifications
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Enter the world of digital possibilities in mObywatel! Install the application and handle your official matters simply and conveniently. Always keep your documents at hand on your phone. Easy start Install the application, confirm your identity with a trusted profile, electronic identity card, or electronic banking and you're ready to go! What will you gain? • Digital documents in one place: mDowód, mobile driving license, different IDs, Large Family Card, and more. • Services that will help you handle official matters and protect yourself against fraudsters – Block PESEL and Safely on the Net. • Quick access to your prescriptions, the number of penalty points, or air quality measurements. • Notifications when your documents or third-party liability insurance policies expire. These are just some of the services and functions offered by the mObywatel application. Download the application and check it out now! More information about the application can be found at www.info.mobywatel.gov.pl. You can find the accessibility declaration at this link: www.gov.pl/mobywatel-w-aplikacji/deklaracja. Our technical support can assist you on working days from 7:00 to 18:00. Call us at +48 42 253 54 74 or email mobywatel-pomoc@coi.gov.pl. The application is being developed by the Centre for Information Technology www.coi.gov.pl.
Screenshots
Verdict
My Cyta and mObywatel both sit at 4.7 stars, but that hides the real split: 44% of mObywatel's written reviews are positive against 5% of My Cyta's. mObywatel also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). My Cyta's advantage is iOS requirement (14.0 vs 16.0). On price, rating, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for My Cyta against 4.8 for mObywatel. That said, the two scores are not equally well evidenced: mObywatel has 3.2K ratings behind it against 101, so its average is the more settled of the two. Written reviews are what separate them: 5% of My Cyta's written reviews are positive against 44% of mObywatel's.
My Cyta ships an update every 2 months, mObywatel every 2 weeks. The most recent releases landed on November 1, 2026 and November 11, 2026 respectively.
| Parameter | My Cyta | mObywatel |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (101 ratings) | 4.8 (3.2K ratings) — better |
| Positive reviews | 4.5% of reviews | 43.6% of reviews — better |
| Number of ratings | 101 | 3.2K — better |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 14.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 40 MB | 325 MB |
| Age rating | 4+ | 4+ |
| Developer | Cyta | Ministerstwo Cyfryzacji |
Customer experience
My Cyta
mObywatel
Bugs and requests
My Cyta
Not enough reviews yet to summarise bugs or requests.
mObywatel
Reported bugs
4 issues- Can't add documents
- Login process broken
- Frequent server errors
- Inconsistent behavior after updates
Requested features
4 requests- Add passport support
- Integrate with Apple Wallet
- Improve biometric login
- Provide English language support
In-app purchases
My Cyta
No in-app purchases
mObywatel
No in-app purchases









