Sortd for Gmail vs Hiver in Gmail

Your inbox, finally under control. Sortd turns Gmail into a visual workspace where email, tasks and your team all live in one place. Drag and drop emails onto boards, assign owners, set deadlines, and never let a customer message slip through the cracks — without ever leaving your inbox. NEW: Sortd AI Work faster and make sure nothing slips. Sortd AI reads every conversation and adds lightweight signals your team can act on instantly — no manual tagging, no extra tools: • Needs Response • Follow-Up Due • Awaiting Reply • Urgency Alerts • Sentiment Flags • Clear Ownership See exactly where every customer stands, at a glance. Email as a visual workflow Drag any email onto a board. Add deadlines, reminders, notes and assignees. Watch work move from New → In Progress → Resolved — the way your team actually works. Shared inboxes, done right Run sales@, support@ and finance@ as a team. See who's replying, assign owners, and avoid double-answers. Everyone knows exactly who's responding to the customer. Mail and tasks, side by side Every email can become a task — linked, tracked and impossible to forget. Your to-do list and your inbox finally speak the same language. Up and running in minutes Start from a ready-made template — Sales, Customer Support, Hiring, Projects, Billing and more — and invite your team. Why teams choose Sortd "Transforms Gmail into an all-in-one workspace to manage sales, service and delivery with jaw-dropping efficiency." "Sortd AI has given me the clarity, as a CEO, to see where we are with each of our clients — without nagging the team for updates. It's been instrumental in catching customer concerns before they escalate." Works where you already work. No new app to learn, no inbox to migrate. Sortd lives right inside Gmail.

The feature-packed, yet simple and intuitive Hiver mobile app lets customer service teams easily manage shared email accounts like support@, orders@, and services@ seamlessly and on the go. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Vacasa, and Epic Games rely on Hiver in Gmail to deliver exceptional support that wins and retains customers for life. The Hiver in Gmail mobile app brings powerful features to your inbox: * Shared Inboxes: Manage shared inboxes like support@, services@ * Email Assignments: Turn emails into actionable tasks and delegate them to your team members * Email Statuses: Stay on top of every conversation by managing emails’ statuses as open/pending/closed * Email Notes: Put an end to long and confusing email threads and collaborate with your team using notes and @mentions * Permalinks: Create permalinks to share conversations across channels * Reply on Conversations: Send personalized responses to customers using your email address or other aliases * Notification Center: Keep track of all your tasks in one place, mark notifications read/unread * Collison Alert: Help teams avoid mistakes like email duplication with real-time collision alerts. * Push and In-app Notifications: Get real-time alerts for email assignments, @mentions, CSAT, SLA violations, and new conversations in your shared mailboxes If you have any questions, please contact us at support@hiverhq.com