Sortd for Gmail vs Helpwise

Your inbox, finally under control. Sortd turns Gmail into a visual workspace where email, tasks and your team all live in one place. Drag and drop emails onto boards, assign owners, set deadlines, and never let a customer message slip through the cracks — without ever leaving your inbox. NEW: Sortd AI Work faster and make sure nothing slips. Sortd AI reads every conversation and adds lightweight signals your team can act on instantly — no manual tagging, no extra tools: • Needs Response • Follow-Up Due • Awaiting Reply • Urgency Alerts • Sentiment Flags • Clear Ownership See exactly where every customer stands, at a glance. Email as a visual workflow Drag any email onto a board. Add deadlines, reminders, notes and assignees. Watch work move from New → In Progress → Resolved — the way your team actually works. Shared inboxes, done right Run sales@, support@ and finance@ as a team. See who's replying, assign owners, and avoid double-answers. Everyone knows exactly who's responding to the customer. Mail and tasks, side by side Every email can become a task — linked, tracked and impossible to forget. Your to-do list and your inbox finally speak the same language. Up and running in minutes Start from a ready-made template — Sales, Customer Support, Hiring, Projects, Billing and more — and invite your team. Why teams choose Sortd "Transforms Gmail into an all-in-one workspace to manage sales, service and delivery with jaw-dropping efficiency." "Sortd AI has given me the clarity, as a CEO, to see where we are with each of our clients — without nagging the team for updates. It's been instrumental in catching customer concerns before they escalate." Works where you already work. No new app to learn, no inbox to migrate. Sortd lives right inside Gmail.

Make It Easier For Your Team To Manage Customer Conversations. Easily Handle Emails, SMS, and WhatsApp as a team. As a business grows, it becomes a struggle to manage customer, sales or internal emails(billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! With SMS and WhatsApp Inbox features, your team members can provide support to tens of thousands of customers by efficiently sharing the workload with each other. Friendly Interface We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Share Inbox, Not Password Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity! Collaborate With Team Members Don't shout out loud to clear your doubts before answering an email. Tag, Assign or Chat with your team members within the shared inbox. It is safe to say, Helpwise is part-Shared Inbox, part-Collaboration software. Distribute Work Load Getting 100s of emails every day? Easily share these emails among your team members and reach Inbox Zero faster. Track Every Key Metric Helpwise provides you detailed analytics on your email frequency, response rates & individual performance. So, now that you can measure it, you can easily improve it. Integrate With Business Tools Automate processes & share information across your other business tools. For example, log all your phone calls & texts with the customer within the email thread. Or, fetch order details within your inbox. In the nutshell, Helpwise is a clean, feature-loaded & made-for-business Gmail that we all wish for.