Comparison

Square Appointments vs ProProfs Help Desk Software

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Square Appointments

Manage your business with an all-in-one solution for booking, scheduling, and payments. Offer 24/7 online booking, send automated reminders, and process payments securely. Track client details and manage your team's calendars and reports.

Highlights
  • 24/7 online booking
  • Automated appointment reminders
  • Secure payment processing
  • Client management
  • Team calendar management
  • Point of sale system
Features
Read full description

Square Appointments is an all-in-one solution for booking and scheduling appointments, sending reminders, and accepting payments. ► THE ALL-IN ONE POINT OF SALE FOR BOOKING, PAYMENTS, AND MORE It has everything you need to run your business from anywhere: online booking that’s easy for you and your customers, a point of sale that tracks customer details, and a secure, fast payment system. There are three monthly plans: Free, Plus, and Premium, and each is on a per-location basis. Custom pricing is available for businesses that process over $250K in annual revenue. ► NO CREDIT CARD REQUIRED, NO LONG-TERM COMMITMENTS Get 24/7 online booking, automatic appointment reminders, seamless payment processing, and no-show protection with Square Appointments for iPhone, iPad, and desktop. This is especially beneficial for barbershops and nail salons that need to manage appointments efficiently. ► PRICING PLANS TO FIT YOUR BUSINESS Pricing for Square Appointments is based on the features that fit your business best. There are three monthly plans: Free, Plus, and Premium, and each is on a per-location basis. Custom pricing is available for businesses that process over $250K in annual revenue. ► LET CLIENTS BOOK 24/7 No website? No problem—Square Appointments includes a pre-built booking site, so your customers can book anytime, from anywhere. Easily manage and accept bookings from your iPhone or iPad. With our Square Online integration, you can customize layouts, colors, and fonts that reflect your brand and even add pages for products, testimonials, and more. This feature is perfect for nail salons and barbershops looking to enhance their online presence. ► CHECK OUT CLIENTS SEAMLESSLY Accept payments, sell products, or send invoices easily, all from one app. Let customers have Square save their card on file for even faster checkout. ► REDUCE NO-SHOWS Set up automated appointment reminders, request prepayment or charge a cancellation fee for online booking. ► MANAGE AN ENTIRE TEAM EASILY Manage your whole team’s calendars, set their access and permissions, and see individual sales and appointment reports all from one place. ► GET TO KNOW YOUR CLIENTS Keep notes on all your clients so you can keep track of their preferences, appointment and sales history. This is valuable for barbershops, nail salons, and health & beauty businesses aiming to provide personalized services. This is more than just a calendar. Square Appointments is powerful appointment scheduling, a point of sale, and payment processing—all in one place.

About

ProProfs Help Desk Software

Features
Read full description

Our help desk app for IOS has been diligently designed keeping your various requirements in mind. No matter if you are a support agent, manager, or the CEO, you can easily manage customer conversations - anytime, anywhere. Now, resolving tickets is as easy as using your Gmail app! With our simple, Gmail-like interface, support your customers on the move and delight them with fast, personalized service. Here are some top features to look forward to in the ProProfs Help Desk app: Anytime, anywhere access Enjoy incredible ticketing features right inside your mobile. Once downloaded from the Appstore, our app can be accessed 24/7 from any part of the world. Manage tickets with ease Get a holistic view of all your tickets right when you log in. Keep your help desk tidy by sorting tickets based on their status - open, pending, sent, or overdue. Advanced search Never miss a conversation again with our advanced search box. Easily find old conversations in a single click and get the context you need. Bookmark important conversations Prioritize important conversations by adding bookmarks. You can even add labels such as ‘Bugs’ or ‘Billing’ to differentiate tickets from one another. Get all the help you need If you need any help, we are right here for you! Visit our help center to learn all the amazing things you can do with our tool. In case you need assistance, human support is just a call away - (855)776-7763.

Screenshots

Square Appointments4 screens
ProProfs Help Desk Software4 screens

Verdict

The call

The clearest difference is update cadence: Square Appointments at every 6 days against ProProfs Help Desk Software's every 2 months. ProProfs Help Desk Software's advantage is iOS requirement (15 vs 17.1). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Square Appointments ships an update every 6 days, ProProfs Help Desk Software every 2 months. The most recent releases landed on October 17, 2026 and October 4, 2026 respectively.

Scorecard2 real differences · 8 level
Square Appointments versus ProProfs Help Desk Software: the parameters behind the verdict, then further details
ParameterSquare AppointmentsProProfs Help Desk Software
PriceFreeFree
Rating4.9 (195K ratings) — better—
Positive reviews68.8% of reviews—
Number of ratings195K — better—
Update frequencyEvery 6 days — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.115 — better
Further details — not scored
Size799 MB58 MB
Age rating12+4+
DeveloperBlock, Inc.Batia Infotech

Bugs and requests

Square Appointments

Reported bugs

5 issues
  • Appointments disappearing or not syncing
  • Issues with changing or rescheduling appointments
  • Unreliable notification system
  • Incorrect time/date display
  • Trouble connecting with Square payment system

Requested features

6 requests
  • Ability to customize text/email reminders
  • Option to block time slots for personal use
  • Integration with more calendar apps
  • Easier way to manage multiple locations
  • Feature to collect deposits or prepayments
Show 1 more
  • Improved reporting and analytics

ProProfs Help Desk Software

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Square Appointments

No in-app purchases

None

ProProfs Help Desk Software

No in-app purchases

Questions

Is Square Appointments free?
Square Appointments is free to download, with no in-app purchases.
Is ProProfs Help Desk Software free?
ProProfs Help Desk Software is free to download, with no in-app purchases.
Do Square Appointments or ProProfs Help Desk Software have ads?
Neither Square Appointments nor ProProfs Help Desk Software shows ads.
Which is updated more often, Square Appointments or ProProfs Help Desk Software?
Square Appointments ships an update every 6 days, and ProProfs Help Desk Software every 2 months. Most recently, Square Appointments was updated on October 17, 2026 and ProProfs Help Desk Software on October 4, 2026.

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