Comparison

XPhone Connect Mobile vs Mitel Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

XPhone Connect Mobile

This app provides a unified communications solution for businesses, enabling telephony, chat, meetings, and contact management on the go. It allows users to make calls with their office number, manage call forwarding, and access company contacts securely.

Highlights
  • Telephony with office number
  • Softphone mobile calling
  • Presence status management
  • Colleague chat and federation
  • Contact data access
  • Meeting initiation and participation
  • Communication journal
Features
Read full description

XPhone Connect is a Unified Communications solution with which companies can utilize the entire range of modern communication: From telephony, conference service, meeting and chat to screen sharing, fax and voicemail. With the XPhone Connect Mobile app, you have the central features with you, even when you’re on the move: You can make calls worldwide using your office number via Softphone Mobile, adjust your call forwarding, chat with colleagues, and have access to contact data while it is stored on your company server in compliance with data protection regulations. Please note: The requirements for using the app are a configured XPhone Connect Server and XPhone Connect Office Plus licenses. Features ======================== TELEPHONY • Set up calls through the company or via Softphone Mobile (One-Number function) • Flexible AnyDevice selection: In the mobile app, any end devices can be controlled. • Device selection between mobile app and desktop client is automatically synchronized • Call forwarding can be set to any phone numbers • Push notifications for missed calls SOFTPHONE MOBILE • Calling with Softphone Mobile under the office number from anywhere (One-Number function) • Hold/mute • Consultation/switch between calls • Transfer after accepting a call • DTMF tones • Loudspeaker and Bluetooth devices • Calling in WI-FI or mobile network (5G|4G|3G) • Transition between WI-FI and mobile network and between different WI-FI access points • Automatic reconnect in case of short network failures • Phone calls without callback procedure • Parallel ringing Softphone Mobile and Softphone Desktop (optional) PRESENCE • Adapt presence status • Set up call forwarding • Show co-workers' telephony and presence information • Set notes for colleagues • Switch voicemail on/off via presence profile • Widget for changing the presence status CHAT • Chat with colleagues and federation contacts • Push notification for inbound chat messages • Emojis • Send images via chat • Persistent chat: Chats started on the PC can be seamlessly continued using the app • Chat journal with full chat history CONTACTS • Personal contact list • Detailed view of all contact data • Contact search in the local address book • Contact search in linked applications (CRM, ERP etc.) and data bases • Caller ID for all contacts from linked applications MEETINGS • Create a meeting to initiate audio conferences • Direct dial-in to ongoing meetings or conferences • Participation in a meeting chat incl. active speaker-view during audio conferences • List of participants incl. media status • Access data • Participants can also be appointed moderator on the go • Push notifications for Meetings JOURNAL • Summary of full communication history • Search function • Summary of all phone calls, missed calls and voicemails • Start callback or chat • View & open faxes received • View & play voicemails • Push notifications for faxes and voicemails APPOINTMENTS • Complete overview of all appointments (Outlook or Notes appointments, reminders and XPhone meetings) • List of all reminders • Create reminders for calls and tasks • List of all active, planned and past meetings • Push notifications for reminders Requirements ======================== This app only works in combination with the following XPhone Connect licenses: • XPhone Connect Server • XPhone Connect Office Plus user licenses

About

Mitel Connect

This app extends your desk phone functionality to your mobile device. Access contacts, join meetings, and manage calls and voicemails with a new, intuitive interface. It ensures your business caller ID is used, keeping your personal number private.

Highlights
  • Mobile desk phone functionality
  • Access enterprise contacts
  • One-click conference joining
  • Call and voicemail management
  • Business caller ID
  • New dashboard for work day management
  • Seamless WiFi/cellular handover
Read full description

Bring your desk phone with you wherever you go with the Mitel Connect mobile app. Easily access your enterprise contacts, join conferences with one click, and manage your calls and voicemails - all powered by our new user-friendly design. Key benefits: - New dashboard to manage your work day - Contact your colleagues without using carrier minutes - View upcoming events and join meetings in one click - No more giving out your personal number - your business caller ID is used when placing calls - Reach coworkers quickly via favorites or extensions - Visually manage your voicemails - Manage your missed calls and view recent activities from your dashboard - Handover between WiFi and cellular and never lose a call - And more! For more information go to: https://oneview.mitel.com/s/article/Mitel-Connect-for-iOS Note: This app is for Mitel Connect, Mitel 14.2 and Mitel Sky customers only. Warning: VoIP over 3G/4G/LTE networks Miltel is not liable for any charges, fees or liability imposed by your mobile carrier for the use of this service. Voice quality is subject to Wi-Fi or 3G/4G/LTE signal quality and available bandwidth. IMPORTANT • This application requires connectivity to a Mitel Connect Mobility Router and will not operate without this component. Please contact your business ‘IT department if you are unsure if your company has deployed the Mitel Connect Mobility solution. • This application is intended only for enterprise calling. As such, emergency calls (e.g. 911) will be routed over the cellular radio when available and not over WiFi. •By downloading and using this application you hereby agree to the terms in the accompanying End User License Agreement (EULA).

Screenshots

XPhone Connect Mobile4 screens
Mitel Connect4 screens

Verdict

The call

The clearest difference is rating: XPhone Connect Mobile at 5.0 against Mitel Connect's 4.5. XPhone Connect Mobile also leads on review sentiment (35% vs 23%). Mitel Connect's advantage is ratings volume (4.8K vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

XPhone Connect Mobile holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Mitel Connect has 4.8K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 35% of XPhone Connect Mobile's written reviews are positive against 23% of Mitel Connect's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 10, 2026 and October 29, 2026 respectively.

Scorecard3 real differences · 7 level
XPhone Connect Mobile versus Mitel Connect: the parameters behind the verdict, then further details
ParameterXPhone Connect MobileMitel Connect
PriceFreeFree
Rating5.0 (1 ratings) — better4.5 (4.8K ratings)
Positive reviews35.0% of reviews — better22.9% of reviews
Number of ratings14.8K — better
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS11.0 — better12.0
Further details — not scored
Size113 MB66 MB
Age rating4+4+
DeveloperC4B Com For Business AGMitel Networks Corporation

Customer experience

XPhone Connect Mobile

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews20 reviews
Positive35.0%
Neutral15.0%
Negative50.0%

Mitel Connect

All ratings4,834 ratings
Positive89.0%
Neutral7.2%
Negative3.8%
Written reviews96 reviews
Positive22.9%
Neutral7.3%
Negative69.8%

Bugs and requests

XPhone Connect Mobile

Not enough reviews yet to summarise bugs or requests.

Mitel Connect

Reported bugs

4 issues
  • App crashes on launch
  • Calls not ringing through app
  • Frequent disconnects
  • Compatibility issues with newer iOS versions

Requested features

3 requests
  • Improve background functionality
  • Add IM and video conferencing
  • Better integration with iOS features

In-app purchases

None

XPhone Connect Mobile

No in-app purchases

None

Mitel Connect

No in-app purchases

Questions

Is XPhone Connect Mobile free?
XPhone Connect Mobile is free to download, with no in-app purchases.
Is Mitel Connect free?
Mitel Connect is free to download, with no in-app purchases.
Which has better reviews, XPhone Connect Mobile or Mitel Connect?
XPhone Connect Mobile is rated higher. XPhone Connect Mobile averages 5.0 out of 5 from 1 ratings, while Mitel Connect averages 4.5 from 4.8K ratings.
Do XPhone Connect Mobile or Mitel Connect have ads?
Neither XPhone Connect Mobile nor Mitel Connect shows ads.
Which is updated more often, XPhone Connect Mobile or Mitel Connect?
XPhone Connect Mobile ships an update every 2 months, and Mitel Connect every 2 months. Most recently, XPhone Connect Mobile was updated on October 10, 2026 and Mitel Connect on October 29, 2026.

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