Elevate UC vs Mitel Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Elevate UC
This app transforms your mobile device into a comprehensive business communication hub. Make calls, send messages, join meetings, and manage voicemails from anywhere. It integrates your business phone number and offers AI assistance for enhanced productivity.
- Place and receive business calls
- Real-time team chat and messaging
- Host and join meetings
- Voicemail transcription
- AI Assistant for task simplification
- Call transfers and forwarding
- Synchronized corporate contact list
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Elevate UC 4+ Elevate Cloud Communications On-the-Go Download the Elevate Mobile App for use with Elevate UC so you can call, chat, meet, and more, anywhere work takes you. The Elevate Mobile App transforms your mobile phone into an essential collaboration tool, making teamwork on the go easier than ever. Place and receive calls, see who is available, chat with colleagues, host or join meetings, and manage voicemails all from one application – anytime, anywhere. Never Miss Important Calls Extend your business phone number and extension to your mobile phone, so you can place and receive calls on the go or even transfer calls from your desktop phone to your mobile device – seamlessly, without interruption. Easily Collaborate From Anywhere Your desktop chat is synchronized in real-time with your mobile device so you can stay connected and continue conversations no matter where you are. Now, with Elevate AI Assistant, you can effortlessly access information and simplify your daily tasks using the power of generative AI technology. All Your Important Collaboration Tools Right on Your Mobile Device, Including: • An integrated, searchable corporate contact list • One-tap calling of your contacts • One-tap calling into conference bridges • The ability to manage multiple calls at once • Voicemail transcription • Advanced calling features: • Call transfers – blind and warm • Call Flip – quickly flip between mobile and desk phone during active calls • Call Forwarding – allows greater flexibility to customize call flows based on specific, predetermined schedules, number of rings, and routing instructions to other users or phone numbers • Team chat and messaging • Elevate AI Assistant – an integrated generative AI tool, that provides quick, helpful responses to a variety of tasks via Elevate chat • The ability to host and attend meetings • The ability to securely access and share files (requires ShareSync Mobile App) IMPORTANT: The Elevate Mobile App requires an Elevate UC account. * LEGAL DISCLAIMERS 1. It is important that you understand the 911 policies before using this product. For more information on these policies, please see https://www.serverdata.net/legal/911Notifications-VTS.pdf 2. Call quality may be affected when using Wi-Fi or Cellular Data. 3. International and roaming data charges from your mobile carrier may apply. 4. You are responsible for ensuring that all call recordings comply with any applicable federal or state law (including consent requirements.) 5. By downloading Elevate UC, you agree to the terms of the End User License Agreement and acknowledge that you accept the Privacy Policy, and the AI Policy and Notifications within the following links (see https://serverdata.net/legal/eula.aspx, https://www.serverdata.net/legal/privacy-policy.aspx, and https://www.serverdata.net/legal/ai-policy-notifications.aspx).
Mitel Connect
This app extends your desk phone functionality to your mobile device. Access contacts, join meetings, and manage calls and voicemails with a new, intuitive interface. It ensures your business caller ID is used, keeping your personal number private.
- Mobile desk phone functionality
- Access enterprise contacts
- One-click conference joining
- Call and voicemail management
- Business caller ID
- New dashboard for work day management
- Seamless WiFi/cellular handover
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Bring your desk phone with you wherever you go with the Mitel Connect mobile app. Easily access your enterprise contacts, join conferences with one click, and manage your calls and voicemails - all powered by our new user-friendly design. Key benefits: - New dashboard to manage your work day - Contact your colleagues without using carrier minutes - View upcoming events and join meetings in one click - No more giving out your personal number - your business caller ID is used when placing calls - Reach coworkers quickly via favorites or extensions - Visually manage your voicemails - Manage your missed calls and view recent activities from your dashboard - Handover between WiFi and cellular and never lose a call - And more! For more information go to: https://oneview.mitel.com/s/article/Mitel-Connect-for-iOS Note: This app is for Mitel Connect, Mitel 14.2 and Mitel Sky customers only. Warning: VoIP over 3G/4G/LTE networks Miltel is not liable for any charges, fees or liability imposed by your mobile carrier for the use of this service. Voice quality is subject to Wi-Fi or 3G/4G/LTE signal quality and available bandwidth. IMPORTANT • This application requires connectivity to a Mitel Connect Mobility Router and will not operate without this component. Please contact your business ‘IT department if you are unsure if your company has deployed the Mitel Connect Mobility solution. • This application is intended only for enterprise calling. As such, emergency calls (e.g. 911) will be routed over the cellular radio when available and not over WiFi. •By downloading and using this application you hereby agree to the terms in the accompanying End User License Agreement (EULA).
Screenshots
Verdict
The clearest difference is rating: Mitel Connect at 4.5 against Elevate UC's 4.1. Mitel Connect also leads on ratings volume (4.8K vs 310) and iOS requirement (12.0 vs 17.0). Elevate UC's advantage is review sentiment (48% vs 23%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Mitel Connect holds the better App Store score, 4.5 against 4.1. That said, the two scores are not equally well evidenced: Mitel Connect has 4.8K ratings behind it against 310, so its average is the more settled of the two. Written reviews complicate that: 48% of Elevate UC's written reviews are positive against 23% of Mitel Connect's, so the app with the better star average is not the one people write more warmly about.
Elevate UC ships an update monthly, Mitel Connect every 2 months. The most recent releases landed on September 3, 2026 and September 21, 2026 respectively.
| Parameter | Elevate UC | Mitel Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (310 ratings) | 4.5 (4.8K ratings) — better |
| Positive reviews | 47.5% of reviews — better | 23.2% of reviews |
| Number of ratings | 310 | 4.8K — better |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 150 MB | 66 MB |
| Age rating | 4+ | 4+ |
| Developer | Serverdata.Net, Inc. | Mitel Networks Corporation |
Customer experience
Elevate UC
Mitel Connect
User reviews
Elevate UC
From 310 App Store ratingsWhat we love
- 🚀 Seamless integration
- 👍 Convenient mobile app
- 🚀 Versatile platform
- 👍 Easy to use
- 👍 Great system
Room to improve
- 🐛 Unreliable call quality
- 🐛 Frequent call drops
- 🐛 Connectivity issues
- 🐛 Buggy app
- 🐛 Crashes and freezes
Mitel Connect
From 4.8K App Store ratingsWhat we love
- 🚀 Works great
- 💡 Useful for remote work
- 👍 Easy to use
Room to improve
- 🐛 Crashes frequently
- 🔋 Drains battery
- 🔒 Connectivity issues
- 👎 Unreliable performance
Bugs and requests
Elevate UC
Reported bugs
4 issues- App crashes on launch
- Calls not ringing on mobile device
- Messaging issues and sync problems
- Incompatibility with iOS 14 and newer
Requested features
4 requests- Apple Watch support
- Customizable notification sounds
- Ability to turn off app when not in use
- Improved integration with iOS features
Mitel Connect
Reported bugs
4 issues- App crashes on launch
- Calls not ringing through app
- Frequent disconnects
- Compatibility issues with newer iOS versions
Requested features
3 requests- Improve background functionality
- Add IM and video conferencing
- Better integration with iOS features
In-app purchases
Elevate UC
No in-app purchases
Mitel Connect
No in-app purchases
Questions
Is Elevate UC free?
Is Mitel Connect free?
Which has better reviews, Elevate UC or Mitel Connect?
Do Elevate UC or Mitel Connect have ads?
Which is updated more often, Elevate UC or Mitel Connect?
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