SmartTagIt vs ClickMobile Touch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SmartTagIt
This app transforms workplace safety by replacing manual inspection forms with a dynamic digital service. It uses data science, IoT, and mobile video analysis to provide actionable insights and boost team engagement.
- Data-science driven gamification
- Mobile video coaching and analysis
- Wirefree device and sensor support
- Integrated team collaboration
- Dynamic process integration
- Predictive text for field entries
- Custom business intelligence
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SmartTagIt is a fresh and exciting new approach to reducing accidents and injuries in the workplace. SmartTagIt leverages data science, IoT devices, and our digital services platform to convert underutilized processes into measurable competitive advantages. Retire antiquated inspection forms, checklists, and audits for a dynamic and engaging digital service. SmartTagIt requires less effort to use, and is proven to produce more actionable leading indicators and drive much higher team engagement. Our intuitive and rich media digital service platform will act as your hub for field data collection, analysis, reporting, coaching, and administration. FEATURES · Data-science driven automated gamification and recognition system · Mobile video coaching and (Natural Language Process) analysis · Enables and supports wirefree devices, cameras, and sensor applications · Integrated and configurable team collaboration platform · Dynamic and seamless integration of multiple forms, audits, processes, observations, checklists, and approaches . Predictive text and “organizational memory” for unstructured field entries . Custom business intelligence to fit specific users from CEOs to individual contributors Notes: - SmartTagIt integrates with Apple Healthkit for enabling Workout activities.
ClickMobile Touch
This mobile app connects field service professionals with their back office and peers. It enhances productivity, efficiency, and customer satisfaction by providing essential job information, task management, and real-time communication tools. The application ensures seamless data synchronization, even when offline.
- Task management
- Time and attendance tracking
- Inventory management with barcode scanning
- Map-based scheduling
- Dynamic forms with signatures
- Internal messaging and file sharing
- Offline functionality with auto-sync
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ClickSoftware’s ClickMobile Touch is a mobile application for the field service sector. It is used by the field resources to communicate with their back office and with their peers using the Field Service Edge system. ClickSoftware’s enterprise solution uses innovative and collaborative mobile tools, improving field workforce productivity and efficiency, enhancing customer experience, and meeting compliance and regulation requirements. The solution enables field supervisors and back office staff to have visibility and control, helping them make real-time decisions continuously throughout the day of service. ClickMobile Touch empowers field service professionals with all the information they need to complete the job the first time. Work is executed with maximum productivity, safety and compliance, and focuses on customer satisfaction. The application includes the following capabilities: * Task management – Manage the entire task execution process, view the customer’s information, report the status of the task as it progresses * Time and attendance management – Report and track the time and attendance of a field resource or a crew, including the ability to view and manage your shifts * Inventory management – Manage your inventory, scan barcodes and requests parts from the field * Power map – View your tasks and schedule on a map to help visualize your day * Dynamic forms – Forms can include file attachments and signature capturing * Internal messaging system – Share knowledge with peers using instant messaging and file sharing * Dynamic location services – Allows Street Level Routing to avoid traffic congestions during the day of service, automatic status transition based on location * Supervisor app – Scheduling interface for continuous operational insight and real-time visibility into the field The ClickMobile Touch user can carry on working even when the application is offline. When the application is back online, all of the information will be synchronized automatically. In addition, the back office can update the assignments for the user, which will be updated when the user is online again. This online/offline connectivity ensures maximum data exchange and visibility of workday progress, allowing increased work efficiency.
Screenshots
Verdict
The clearest difference is review sentiment: SmartTagIt at 75% against ClickMobile Touch's 4%. SmartTagIt also leads on rating (3.8 vs 1.3) and update cadence (fortnightly vs every 3 months). ClickMobile Touch's advantage is ratings volume (144 vs 20). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SmartTagIt holds the better App Store score, 3.8 against 1.3. That said, the two scores are not equally well evidenced: ClickMobile Touch has 144 ratings behind it against 20, so its average is the more settled of the two. Written reviews point the same way: 75% of SmartTagIt's written reviews are positive against 4% of ClickMobile Touch's.
SmartTagIt ships an update fortnightly, ClickMobile Touch every 3 months. The most recent releases landed on September 9, 2026 and September 18, 2026 respectively.
| Parameter | SmartTagIt | ClickMobile Touch |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (20 ratings) — better | 1.3 (144 ratings) |
| Positive reviews | 75.0% of reviews — better | 3.9% of reviews |
| Number of ratings | 20 | 144 — better |
| Update frequency | Fortnightly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.6 |
| Further details — not scored | ||
| Size | 86 MB | 53 MB |
| Age rating | 4+ | 17+ |
| Developer | FactorLab, Inc. | ClickSoftware Technologies Ltd |
Customer experience
SmartTagIt
ClickMobile Touch
Bugs and requests
SmartTagIt
Not enough reviews yet to summarise bugs or requests.
ClickMobile Touch
Reported bugs
13 issues- App crashes on launch
- Freezes during data input
- Two-factor authentication failures
- Data not saving despite confirmation
- Server unavailable errors
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- Login persistence issues
- Slow dictionary synchronization mid-task
- Status update radio buttons not appearing
- App signs out when opening other apps
- Photo attachments disappearing
- Time data not syncing to timesheet
- Slow backend data loading
- File manager limited to 25 attachments
Requested features
10 requests- Dark mode for night shift workers
- Mutable audio notifications
- Improved CarPlay audio mixing
- Better background app management
- Enhanced data persistence
Show 5 moreShow fewer
- Automatic app updates like competitors
- Improved routing efficiency
- Better offline functionality
- Increased file attachment limits beyond 25
- Improved map insights integration
In-app purchases
SmartTagIt
No in-app purchases
ClickMobile Touch
No in-app purchases
Questions
Is SmartTagIt free?
Is ClickMobile Touch free?
Which has better reviews, SmartTagIt or ClickMobile Touch?
Do SmartTagIt or ClickMobile Touch have ads?
Which is updated more often, SmartTagIt or ClickMobile Touch?
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