ClickMobile Touch vs Strait Dispatch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ClickMobile Touch
This mobile app connects field service professionals with their back office and peers. It enhances productivity, efficiency, and customer satisfaction by providing essential job information, task management, and real-time communication tools. The application ensures seamless data synchronization, even when offline.
- Task management
- Time and attendance tracking
- Inventory management with barcode scanning
- Map-based scheduling
- Dynamic forms with signatures
- Internal messaging and file sharing
- Offline functionality with auto-sync
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ClickSoftware’s ClickMobile Touch is a mobile application for the field service sector. It is used by the field resources to communicate with their back office and with their peers using the Field Service Edge system. ClickSoftware’s enterprise solution uses innovative and collaborative mobile tools, improving field workforce productivity and efficiency, enhancing customer experience, and meeting compliance and regulation requirements. The solution enables field supervisors and back office staff to have visibility and control, helping them make real-time decisions continuously throughout the day of service. ClickMobile Touch empowers field service professionals with all the information they need to complete the job the first time. Work is executed with maximum productivity, safety and compliance, and focuses on customer satisfaction. The application includes the following capabilities: * Task management – Manage the entire task execution process, view the customer’s information, report the status of the task as it progresses * Time and attendance management – Report and track the time and attendance of a field resource or a crew, including the ability to view and manage your shifts * Inventory management – Manage your inventory, scan barcodes and requests parts from the field * Power map – View your tasks and schedule on a map to help visualize your day * Dynamic forms – Forms can include file attachments and signature capturing * Internal messaging system – Share knowledge with peers using instant messaging and file sharing * Dynamic location services – Allows Street Level Routing to avoid traffic congestions during the day of service, automatic status transition based on location * Supervisor app – Scheduling interface for continuous operational insight and real-time visibility into the field The ClickMobile Touch user can carry on working even when the application is offline. When the application is back online, all of the information will be synchronized automatically. In addition, the back office can update the assignments for the user, which will be updated when the user is online again. This online/offline connectivity ensures maximum data exchange and visibility of workday progress, allowing increased work efficiency.
Strait Dispatch
This app enhances driving assignments by integrating with the Strait Gauge for precise load management. It offers real-time trip monitoring, GPS tracking, and offline capabilities for seamless operations.
- Real-time trip monitoring
- Accurate GPS location tracking
- Bluetooth POS printing
- Proof of service image capture
- Offline mode
- Strait Gauge integration
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SD Driver is the mobile app for drivers on Strait Dispatch, the dispatch platform built for oilfield and energy trucking. Your loads, routes, paperwork and messages with dispatch are in one place, and it's the only app that works with the Strait Gauge for exact, accountable load measurement. Key features: - Live work orders: Get new loads the moment dispatch assigns them. Accept, load, unload and complete each one with a tap, and dispatch sees your progress as it happens. - Truck-safe routing: Follow the route your dispatcher planned, with turn-by-turn directions based on your truck's size and weight, plus planned fuel and rest stops. - Automatic GPS and geofencing: Pickup and drop-off locations and times are recorded automatically at the site, so every ticket is accurate without extra typing. - Strait Gauge integration: Pair the Strait Gauge over Bluetooth to record trailer tank levels as you haul. The app watches for product loss between pickup and delivery and flags it. - Field tickets and e-signatures: Fill out tickets on site and collect signatures on your phone, so you don't have to chase paper. - Bluetooth printing: Print tickets and receipts straight to Bluetooth POS printers in the cab. - Photo proof of service: Snap photos of tickets, receipts and site conditions and attach them to the load. They're there for billing and any dispute. - Inspections and safety forms: Complete DVIRs and Job Safety Analyses (JSAs) in the app before you roll. - Chat with dispatch: Message your dispatcher about a load without leaving the app. - Day plans: If your fleet uses them, see your loads in the order dispatch wants them done, one at a time. - Offline mode: Keep working with no signal. Your data is stored on your device and syncs when you're back in coverage. SD Driver is built for drivers in the oil patch and cuts out paperwork, phone calls and guesswork. Download it today and make every load accurate and accountable.
Screenshots
Verdict
The clearest difference is review sentiment: Strait Dispatch at 67% against ClickMobile Touch's 4%. Strait Dispatch also leads on rating (3.7 vs 1.3) and monetization model (free vs freemium). ClickMobile Touch's advantage is ratings volume (145 vs 12) and iOS requirement (15.6 vs 18.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Strait Dispatch holds the better App Store score, 3.7 against 1.3. That said, the two scores are not equally well evidenced: ClickMobile Touch has 145 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 4% of ClickMobile Touch's written reviews are positive against 67% of Strait Dispatch's.
ClickMobile Touch ships an update every 3 months, Strait Dispatch monthly. The most recent releases landed on November 2, 2026 and October 30, 2026 respectively.
| Parameter | ClickMobile Touch | Strait Dispatch |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (145 ratings) | 3.7 (12 ratings) — better |
| Positive reviews | 3.8% of reviews | 66.7% of reviews — better |
| Number of ratings | 145 — better | 12 |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 18.6 |
| Further details — not scored | ||
| Size | 53 MB | 60 MB |
| Age rating | 17+ | 4+ |
| Developer | ClickSoftware Technologies Ltd | Strait Dispatch LLC |
Customer experience
ClickMobile Touch
Strait Dispatch
Bugs and requests
ClickMobile Touch
Reported bugs
13 issues- App crashes on launch
- Freezes during data input
- Two-factor authentication failures
- Data not saving despite confirmation
- Server unavailable errors
Show 8 moreShow fewer
- Login persistence issues
- Slow dictionary synchronization mid-task
- Status update radio buttons not appearing
- App signs out when opening other apps
- Photo attachments disappearing
- Time data not syncing to timesheet
- Slow backend data loading
- File manager limited to 25 attachments
Requested features
10 requests- Dark mode for night shift workers
- Mutable audio notifications
- Improved CarPlay audio mixing
- Better background app management
- Enhanced data persistence
Show 5 moreShow fewer
- Automatic app updates like competitors
- Improved routing efficiency
- Better offline functionality
- Increased file attachment limits beyond 25
- Improved map insights integration
Strait Dispatch
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ClickMobile Touch
No in-app purchases
Strait Dispatch
No in-app purchases
Questions
Is ClickMobile Touch free?
Is Strait Dispatch free?
Which has better reviews, ClickMobile Touch or Strait Dispatch?
Do ClickMobile Touch or Strait Dispatch have ads?
Which is updated more often, ClickMobile Touch or Strait Dispatch?
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