ClickMobile Touch vs Strait Dispatch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ClickMobile Touch
This mobile app connects field service professionals with their back office and peers. It enhances productivity, efficiency, and customer satisfaction by providing essential job information, task management, and real-time communication tools. The application ensures seamless data synchronization, even when offline.
- Task management
- Time and attendance tracking
- Inventory management with barcode scanning
- Map-based scheduling
- Dynamic forms with signatures
- Internal messaging and file sharing
- Offline functionality with auto-sync
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ClickSoftware’s ClickMobile Touch is a mobile application for the field service sector. It is used by the field resources to communicate with their back office and with their peers using the Field Service Edge system. ClickSoftware’s enterprise solution uses innovative and collaborative mobile tools, improving field workforce productivity and efficiency, enhancing customer experience, and meeting compliance and regulation requirements. The solution enables field supervisors and back office staff to have visibility and control, helping them make real-time decisions continuously throughout the day of service. ClickMobile Touch empowers field service professionals with all the information they need to complete the job the first time. Work is executed with maximum productivity, safety and compliance, and focuses on customer satisfaction. The application includes the following capabilities: * Task management – Manage the entire task execution process, view the customer’s information, report the status of the task as it progresses * Time and attendance management – Report and track the time and attendance of a field resource or a crew, including the ability to view and manage your shifts * Inventory management – Manage your inventory, scan barcodes and requests parts from the field * Power map – View your tasks and schedule on a map to help visualize your day * Dynamic forms – Forms can include file attachments and signature capturing * Internal messaging system – Share knowledge with peers using instant messaging and file sharing * Dynamic location services – Allows Street Level Routing to avoid traffic congestions during the day of service, automatic status transition based on location * Supervisor app – Scheduling interface for continuous operational insight and real-time visibility into the field The ClickMobile Touch user can carry on working even when the application is offline. When the application is back online, all of the information will be synchronized automatically. In addition, the back office can update the assignments for the user, which will be updated when the user is online again. This online/offline connectivity ensures maximum data exchange and visibility of workday progress, allowing increased work efficiency.
Strait Dispatch
This app enhances driving assignments by integrating with the Strait Gauge for precise load management. It offers real-time trip monitoring, GPS tracking, and offline capabilities for seamless operations.
- Real-time trip monitoring
- Accurate GPS location tracking
- Bluetooth POS printing
- Proof of service image capture
- Offline mode
- Strait Gauge integration
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Elevate your driving assignments with the Driver Application, the sole software designed for and works with the Strait Gauge, the revolutionary new device enhancing precision and efficiency in load management. This exclusive integration sets a new standard for drivers and dispatch centers, ensuring seamless, real-time communication and operational efficiency. Key Features Include: - Real-Time Trip Monitoring: Stay "On Duty" with live updates and tracking, keeping you informed and in control every step of the way. - Accurate GPS Location Tracking: Automatically capture the GPS locations for both the origin of your load and the destination where you unload, ensuring accuracy and reliability for each trip. - Bluetooth POS Printing: Effortlessly print important documents directly to Bluetooth-enabled POS devices, streamlining your workflow. - Proof of Service: With the ability to capture images of printed receipts, provide indisputable proof of service quickly and conveniently. - Offline Mode: Enjoy the flexibility to work offline, with all job data securely stored on your device, ensuring you’re never out of the loop, no matter where you are. - Exclusive Strait Gauge Integration: Harness the full capabilities of the Strait Gauge system through our app, enhancing accountability and precision in your operations. Designed with the professional driver in mind, this app redefines work order management, making every trip smoother and every task more manageable. Download the Driver Application today and experience the future of driving efficiency, bolstered by the reliability of Strait Gauge technology.
Screenshots
Verdict
The clearest difference is review sentiment: Strait Dispatch at 67% against ClickMobile Touch's 4%. Strait Dispatch also leads on rating (3.7 vs 1.3) and monetization model (free vs freemium). ClickMobile Touch's advantage is ratings volume (144 vs 12) and iOS requirement (15.6 vs 18.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Strait Dispatch holds the better App Store score, 3.7 against 1.3. That said, the two scores are not equally well evidenced: ClickMobile Touch has 144 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 4% of ClickMobile Touch's written reviews are positive against 67% of Strait Dispatch's.
ClickMobile Touch ships an update every 3 months, Strait Dispatch monthly. The most recent releases landed on September 18, 2026 and September 9, 2026 respectively.
| Parameter | ClickMobile Touch | Strait Dispatch |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (144 ratings) | 3.7 (12 ratings) — better |
| Positive reviews | 3.9% of reviews | 66.7% of reviews — better |
| Number of ratings | 144 — better | 12 |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 18.6 |
| Further details — not scored | ||
| Size | 53 MB | 54 MB |
| Age rating | 17+ | 4+ |
| Developer | ClickSoftware Technologies Ltd | Strait Dispatch LLC |
Customer experience
ClickMobile Touch
Strait Dispatch
Bugs and requests
ClickMobile Touch
Reported bugs
13 issues- App crashes on launch
- Freezes during data input
- Two-factor authentication failures
- Data not saving despite confirmation
- Server unavailable errors
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- Login persistence issues
- Slow dictionary synchronization mid-task
- Status update radio buttons not appearing
- App signs out when opening other apps
- Photo attachments disappearing
- Time data not syncing to timesheet
- Slow backend data loading
- File manager limited to 25 attachments
Requested features
10 requests- Dark mode for night shift workers
- Mutable audio notifications
- Improved CarPlay audio mixing
- Better background app management
- Enhanced data persistence
Show 5 moreShow fewer
- Automatic app updates like competitors
- Improved routing efficiency
- Better offline functionality
- Increased file attachment limits beyond 25
- Improved map insights integration
Strait Dispatch
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ClickMobile Touch
No in-app purchases
Strait Dispatch
No in-app purchases
Questions
Is ClickMobile Touch free?
Is Strait Dispatch free?
Which has better reviews, ClickMobile Touch or Strait Dispatch?
Do ClickMobile Touch or Strait Dispatch have ads?
Which is updated more often, ClickMobile Touch or Strait Dispatch?
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