BeyondTrust Access Console vs HelpDesk Viewer

The Beyondtrust Mobile Access Console for iOS allows Information and Security teams to access critical endpoints remotely, grant secure entry to systems, and monitor access sessions through the BeyondTrust Secure Remote Access Appliance. The Mobile Access Console offers an encrypted, WiFi/3G-friendly connection method to off-network vendors and privileged users, which prevents attacks on crucial assets without hindering remote access. 
• Receive desktop-quality remote access to endpoints. • Access Windows, Mac, and Linux computers with ease. • Collaborate with other privileged users. • Require external authorization for access requests to important systems. • Use Remote Jump and Remote Desktop Protocol shortcuts. • Manage sessions in real-time from your iPad. With BeyondTrust Privileged Remote Access’s superior functionality, prevent even the most advanced cyber-attacks without sacrificing business productivity.

Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC. Features Connect to customers device from your iOS device. Chat with customers via text during the session for better understanding of the issues. Manage customer queries, access logs, etc., all in one place for efficient client requirement management. Transfer files from your mobile device to remote computers and vice versa.