MSP Manager vs uQall

IT service doesn’t just happen from your desk. The MSP Manager mobile app provides an easy way to manage support tickets and access customer information on the go. This app allows you to support your customers and organize your business wherever you are: - Create helpdesk tickets in seconds, not minutes - Review your schedule and access customer information - Track time and expenses on the go

Epygi uQall is a SIP-based softphone designed exclusively for Epygi QX/UC IP PBX products. Optimized for reliability and ease of use, uQall enables secure voice, video, and messaging communication for business users. The app is not compatible with third-party VoIP products or services.   Key Features: * Quick auto-provisioning via QR code scanning * Support for up to 8 SIP accounts across one or multiple Epygi QX/UC IP PBXs * Automatic synchronization with the mobile device’s contact list and the Epygi IP PBX phone book * Full call functionality, including blind and attended transfers, three-way calls, call waiting, call hold, and voicemail indication * SIP-compatible text messaging * Reliable incoming call delivery, even when the app is closed * Intelligent network selection for PBX registration (LAN, WAN, public IP, or FQDN) * Calling directly from the device’s native dialer * Seamless handling of incoming mobile calls without interrupting active uQall calls * Remote control of Do Not Disturb (DND) and Call Forwarding on the Epygi IP PBX * Support for Epygi IP PBX Multi Programmable Keys (MPKs), enabling extension monitoring, speed dialing, shared voicemail access, call parking, and schedule switching * Call quality indicator and detailed call history * Video calling support * Secure voice calls and secure messaging * Presence status support * SMS and WhatsApp messaging