Comparison

Brivo Mobile Key vs Package Concierge

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Brivo Mobile Key

Unlock secured areas using your smartphone as a digital access credential. This app works with the Brivo Access platform, eliminating the need for physical keys and cards. Administrators can easily issue digital passes via email.

Highlights
  • Smartphone access credential
  • Digital key replacement
  • Works with Brivo Access
  • No new hardware needed
  • Email pass distribution
Features
Currently charting
Read full description

Brivo Mobile Key introduces a new level of convenience by providing you with the ability to access secured areas with your smartphone. Available exclusively for the Brivo Access cloud-based access control platform. As an enhancement to Brivo Access, Brivo Mobile Key is a new digital credential format available to all active accounts to eliminate the need for physical keys and access cards. Easy to use and no new hardware required, Brivo Access administrators simply email a Brivo Mobile Key to a user, allowing them to add the credential to the mobile application and unlock doors with their smartphone.

About

Package Concierge

Manage your package deliveries with ease. This app allows residents to track incoming packages, scan barcodes for retrieval, manage household members, and receive instant notifications. Update your account information and billing details conveniently.

Highlights
  • Track deliveries
  • Scan barcode for retrieval
  • Manage dependents
  • Activate push notifications
  • Update billing information
  • Register account
Features
Read full description

This App is for users of the Package Concierge system. Using the App, Residents can register their account, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information. Package Concierge is an electronic locker system used at apartment communities to manage the package delivery and retrieval process. The system contains various sized lockers operated by a touch screen. The kiosk displays all residents who live at the community to carriers delivering packages. Residents are notified of package deliveries via email, text message, or phone call. The mobile app was created for user convenience. Through the app, residents have the ability to register their account and update its information, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information.

Screenshots

Brivo Mobile Key4 screens
Package Concierge3 screens

Verdict

The call

The clearest difference is rating: Brivo Mobile Key at 4.7 against Package Concierge's 1.5. Brivo Mobile Key also leads on update cadence (every 2 weeks vs every 7 months) and ratings volume (171K vs 44). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Brivo Mobile Key holds the better App Store score, 4.7 against 1.5. That said, the two scores are not equally well evidenced: Brivo Mobile Key has 171K ratings behind it against 44, so its average is the more settled of the two. Written reviews point the same way: 29% of Brivo Mobile Key's written reviews are positive against 8% of Package Concierge's.

UpkeepUpdate frequency

Brivo Mobile Key ships an update every 2 weeks, Package Concierge every 7 months. The most recent releases landed on October 24, 2026 and October 23, 2026 respectively.

Scorecard5 real differences · 6 level
Brivo Mobile Key versus Package Concierge: the parameters behind the verdict, then further details
ParameterBrivo Mobile KeyPackage Concierge
PriceFreeFree
Rating4.7 (171K ratings) — better1.5 (44 ratings)
Positive reviews28.9% of reviews — better7.8% of reviews
Number of ratings171K — better44
Update frequencyEvery 2 weeks — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#165 — better—
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.0 — better
Further details — not scored
Size205 MB130 MB
Age rating4+4+
DeveloperBrivo Inc.Package Concierge

Customer experience

Brivo Mobile Key

All ratings171,035 ratings
Positive93.4%
Neutral1.6%
Negative5.0%
Written reviews515 reviews
Positive28.9%
Neutral10.1%
Negative61.0%

Package Concierge

All ratings23 ratings
Positive17.4%
Neutral0.0%
Negative82.6%
Written reviews64 reviews
Positive7.8%
Neutral3.1%
Negative89.1%

User reviews

Brivo Mobile Key

From 171K App Store ratings

What we love

  • 🚀 Convenient access
  • 🔒 Secure entry
  • 👍 Easy to use
  • 👍 Reliable functionality

Room to improve

  • 🐛 Connectivity issues
  • 🐛 Unreliable performance
  • 🔋 Drains battery
  • 🤖 Poor user experience

Package Concierge

From 44 App Store ratings

What we love

  • 👍 Easy package retrieval with barcode
  • 👍 Convenient for package access
  • 👍 Service can be smooth for some

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Registration issues (loops, errors)
  • 🐛 Login problems
  • 🐛 No notifications for packages
  • 🐛 App is outdated/unoptimized

Bugs and requests

Brivo Mobile Key

Reported bugs

4 issues
  • App crashes on launch
  • Doors disappearing from app
  • Inconsistent Siri integration
  • Sync issues between devices

Requested features

4 requests
  • Add Apple Watch support
  • Improve app responsiveness
  • Provide widget for quick access
  • Allow customization of door icons

Package Concierge

Reported bugs

17 issues
  • App crashes constantly
  • Registration process stuck in a loop
  • Cannot log in
  • Barcode scanner fails
  • Notifications not received
Show 12 more
  • Lockers malfunction
  • App not optimized for newer iPhones
  • System errors during login
  • Username not found after registration
  • Push notifications not working
  • App requires internet connection for barcode
  • Delivery drivers cannot access system
  • Account removed after review
  • System frequently breaks down
  • No support for password managers
  • App does not work offline
  • Accessibility options ignored

Requested features

12 requests
  • Update app for modern displays
  • Add Apple Wallet support
  • Improve barcode scanner reliability
  • Implement dark mode
  • Add widget for quick access
Show 7 more
  • Improve registration process
  • Better customer support responsiveness
  • Allow family member package pickup
  • Fix notification issues
  • Support password managers
  • Improve app design and UI
  • Add vacation mode option

In-app purchases

None

Brivo Mobile Key

No in-app purchases

None

Package Concierge

No in-app purchases

Questions

Is Brivo Mobile Key free?
Brivo Mobile Key is free to download, with no in-app purchases.
Is Package Concierge free?
Package Concierge is free to download, with no in-app purchases.
Which has better reviews, Brivo Mobile Key or Package Concierge?
Brivo Mobile Key is rated higher. Brivo Mobile Key averages 4.7 out of 5 from 171K ratings, while Package Concierge averages 1.5 from 44 ratings.
Do Brivo Mobile Key or Package Concierge have ads?
Neither Brivo Mobile Key nor Package Concierge shows ads.
Which is updated more often, Brivo Mobile Key or Package Concierge?
Brivo Mobile Key ships an update every 2 weeks, and Package Concierge every 7 months. Most recently, Brivo Mobile Key was updated on October 24, 2026 and Package Concierge on October 23, 2026.

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