Brivo Mobile Key vs Package Concierge
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Brivo Mobile Key
Unlock secured areas using your smartphone as a digital access credential. This app works with the Brivo Access platform, eliminating the need for physical keys and cards. Administrators can easily issue digital passes via email.
- Smartphone access credential
- Digital key replacement
- Works with Brivo Access
- No new hardware needed
- Email pass distribution
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Brivo Mobile Key introduces a new level of convenience by providing you with the ability to access secured areas with your smartphone. Available exclusively for the Brivo Access cloud-based access control platform. As an enhancement to Brivo Access, Brivo Mobile Key is a new digital credential format available to all active accounts to eliminate the need for physical keys and access cards. Easy to use and no new hardware required, Brivo Access administrators simply email a Brivo Mobile Key to a user, allowing them to add the credential to the mobile application and unlock doors with their smartphone.
Package Concierge
Manage your package deliveries with ease. This app allows residents to track incoming packages, scan barcodes for retrieval, manage household members, and receive instant notifications. Update your account information and billing details conveniently.
- Track deliveries
- Scan barcode for retrieval
- Manage dependents
- Activate push notifications
- Update billing information
- Register account
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This App is for users of the Package Concierge system. Using the App, Residents can register their account, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information. Package Concierge is an electronic locker system used at apartment communities to manage the package delivery and retrieval process. The system contains various sized lockers operated by a touch screen. The kiosk displays all residents who live at the community to carriers delivering packages. Residents are notified of package deliveries via email, text message, or phone call. The mobile app was created for user convenience. Through the app, residents have the ability to register their account and update its information, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information.
Screenshots
Verdict
The clearest difference is rating: Brivo Mobile Key at 4.7 against Package Concierge's 1.5. Brivo Mobile Key also leads on update cadence (every 2 weeks vs every 7 months) and ratings volume (171K vs 44). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Brivo Mobile Key holds the better App Store score, 4.7 against 1.5. That said, the two scores are not equally well evidenced: Brivo Mobile Key has 171K ratings behind it against 44, so its average is the more settled of the two. Written reviews point the same way: 29% of Brivo Mobile Key's written reviews are positive against 8% of Package Concierge's.
Brivo Mobile Key ships an update every 2 weeks, Package Concierge every 7 months. The most recent releases landed on October 24, 2026 and October 23, 2026 respectively.
| Parameter | Brivo Mobile Key | Package Concierge |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (171K ratings) — better | 1.5 (44 ratings) |
| Positive reviews | 28.9% of reviews — better | 7.8% of reviews |
| Number of ratings | 171K — better | 44 |
| Update frequency | Every 2 weeks — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #165 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 205 MB | 130 MB |
| Age rating | 4+ | 4+ |
| Developer | Brivo Inc. | Package Concierge |
Customer experience
Brivo Mobile Key
Package Concierge
User reviews
Brivo Mobile Key
From 171K App Store ratingsWhat we love
- 🚀 Convenient access
- 🔒 Secure entry
- 👍 Easy to use
- 👍 Reliable functionality
Room to improve
- 🐛 Connectivity issues
- 🐛 Unreliable performance
- 🔋 Drains battery
- 🤖 Poor user experience
Package Concierge
From 44 App Store ratingsWhat we love
- 👍 Easy package retrieval with barcode
- 👍 Convenient for package access
- 👍 Service can be smooth for some
Room to improve
- 🐛 App crashes frequently
- 🐛 Registration issues (loops, errors)
- 🐛 Login problems
- 🐛 No notifications for packages
- 🐛 App is outdated/unoptimized
Bugs and requests
Brivo Mobile Key
Reported bugs
4 issues- App crashes on launch
- Doors disappearing from app
- Inconsistent Siri integration
- Sync issues between devices
Requested features
4 requests- Add Apple Watch support
- Improve app responsiveness
- Provide widget for quick access
- Allow customization of door icons
Package Concierge
Reported bugs
17 issues- App crashes constantly
- Registration process stuck in a loop
- Cannot log in
- Barcode scanner fails
- Notifications not received
Show 12 moreShow fewer
- Lockers malfunction
- App not optimized for newer iPhones
- System errors during login
- Username not found after registration
- Push notifications not working
- App requires internet connection for barcode
- Delivery drivers cannot access system
- Account removed after review
- System frequently breaks down
- No support for password managers
- App does not work offline
- Accessibility options ignored
Requested features
12 requests- Update app for modern displays
- Add Apple Wallet support
- Improve barcode scanner reliability
- Implement dark mode
- Add widget for quick access
Show 7 moreShow fewer
- Improve registration process
- Better customer support responsiveness
- Allow family member package pickup
- Fix notification issues
- Support password managers
- Improve app design and UI
- Add vacation mode option
In-app purchases
Brivo Mobile Key
No in-app purchases
Package Concierge
No in-app purchases
Questions
Is Brivo Mobile Key free?
Is Package Concierge free?
Which has better reviews, Brivo Mobile Key or Package Concierge?
Do Brivo Mobile Key or Package Concierge have ads?
Which is updated more often, Brivo Mobile Key or Package Concierge?
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