Package Concierge vs Livly
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Package Concierge
Manage your package deliveries with ease. This app allows residents to track incoming packages, scan barcodes for retrieval, manage household members, and receive instant notifications. Update your account information and billing details conveniently.
- Track deliveries
- Scan barcode for retrieval
- Manage dependents
- Activate push notifications
- Update billing information
- Register account
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This App is for users of the Package Concierge system. Using the App, Residents can register their account, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information. Package Concierge is an electronic locker system used at apartment communities to manage the package delivery and retrieval process. The system contains various sized lockers operated by a touch screen. The kiosk displays all residents who live at the community to carriers delivering packages. Residents are notified of package deliveries via email, text message, or phone call. The mobile app was created for user convenience. Through the app, residents have the ability to register their account and update its information, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information.
Livly
Streamline your apartment move-in process by managing paperwork, insurance, and moving services digitally. Once settled, use it to pay rent, submit maintenance requests, track packages, and access exclusive resident offers.
- Digital paperwork management
- Renter's insurance generation
- Moving services marketplace
- Rent payment
- Maintenance requests
- Package notifications
- Resident exclusive offers
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BEFORE MOVE-IN From the moment you’re accepted into a new apartment, Livly works to save you time and money. Say goodbye to mountains of paperwork, calls and emails. Take care of everything in minutes within the app. Need renter’s insurance but don’t want to deal with calls to an agent? We’ll generate a policy in seconds. Looking for trusted movers with a national reach? Check out our marketplace. Got an old mattress that just won’t cut it in the new digs? Choose a reduced-price option from us—we’ll have it in your new unit on Day 1. JOYFUL MODERN LIVING Once you're settled in, Livly transforms into a trusted sidekick. The app is the home base for all your apartment needs. Pay your rent, submit requests to building management, receive detailed package notifications, and choose from a marketplace of convenient goods and services. Oh, and look out for exclusive offers for Livly Residents. We offer great new deals every month. #domore #getlivly
Screenshots
Verdict
The clearest difference is rating: Livly at 4.8 against Package Concierge's 1.6. Livly also leads on update cadence (fortnightly vs every 7 months) and ratings volume (2.4K vs 23). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Livly holds the better App Store score, 4.8 against 1.6. That said, the two scores are not equally well evidenced: Livly has 2.4K ratings behind it against 23, so its average is the more settled of the two. Written reviews point the same way: 8% of Package Concierge's written reviews are positive against 28% of Livly's.
Package Concierge ships an update every 7 months, Livly fortnightly. The most recent releases landed on September 6, 2026 and September 23, 2026 respectively.
| Parameter | Package Concierge | Livly |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (23 ratings) | 4.8 (2.4K ratings) — better |
| Positive reviews | 7.8% of reviews | 27.5% of reviews — better |
| Number of ratings | 23 | 2.4K — better |
| Update frequency | Every 7 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 130 MB | 267 MB |
| Age rating | 4+ | 4+ |
| Developer | Package Concierge | Livly Inc |
Customer experience
Package Concierge
Livly
User reviews
Package Concierge
From 23 App Store ratingsWhat we love
- 👍 Easy package retrieval with barcode
- 👍 Convenient for package access
- 👍 Service can be smooth for some
Room to improve
- 🐛 App crashes frequently
- 🐛 Registration issues (loops, errors)
- 🐛 Login problems
- 🐛 No notifications for packages
- 🐛 App is outdated/unoptimized
Livly
From 2.4K App Store ratingsWhat we love
- 🚀 Streamlines apartment living
- 👍 Convenient features like rent payment and maintenance requests
- 💡 Community engagement features
Room to improve
- 🐛 Buggy, unreliable performance
- 🔒 Security and privacy concerns
- 👎 Confusing terms and conditions
- 🔑 Lack of Apple Watch/Wallet integration
Bugs and requests
Package Concierge
Reported bugs
17 issues- App crashes constantly
- Registration process stuck in a loop
- Cannot log in
- Barcode scanner fails
- Notifications not received
Show 12 moreShow fewer
- Lockers malfunction
- App not optimized for newer iPhones
- System errors during login
- Username not found after registration
- Push notifications not working
- App requires internet connection for barcode
- Delivery drivers cannot access system
- Account removed after review
- System frequently breaks down
- No support for password managers
- App does not work offline
- Accessibility options ignored
Requested features
12 requests- Update app for modern displays
- Add Apple Wallet support
- Improve barcode scanner reliability
- Implement dark mode
- Add widget for quick access
Show 7 moreShow fewer
- Improve registration process
- Better customer support responsiveness
- Allow family member package pickup
- Fix notification issues
- Support password managers
- Improve app design and UI
- Add vacation mode option
Livly
Reported bugs
3 issues- Login issues and credential problems
- Frequent app crashes and freezes
- Inability to reliably unlock doors and access digital keys
Requested features
3 requests- Add Apple Watch and Apple Wallet support for digital keys
- Improve maintenance request management (ability to edit, cancel, etc.)
- Enhance community features with better notifications and search
In-app purchases
Package Concierge
No in-app purchases
Livly
No in-app purchases
Questions
Is Package Concierge free?
Is Livly free?
Which has better reviews, Package Concierge or Livly?
Do Package Concierge or Livly have ads?
Which is updated more often, Package Concierge or Livly?
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