Comparison

Package Concierge vs Livly

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Package Concierge

Manage your package deliveries with ease. This app allows residents to track incoming packages, scan barcodes for retrieval, manage household members, and receive instant notifications. Update your account information and billing details conveniently.

Highlights
  • Track deliveries
  • Scan barcode for retrieval
  • Manage dependents
  • Activate push notifications
  • Update billing information
  • Register account
Features
Read full description

This App is for users of the Package Concierge system. Using the App, Residents can register their account, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information. Package Concierge is an electronic locker system used at apartment communities to manage the package delivery and retrieval process. The system contains various sized lockers operated by a touch screen. The kiosk displays all residents who live at the community to carriers delivering packages. Residents are notified of package deliveries via email, text message, or phone call. The mobile app was created for user convenience. Through the app, residents have the ability to register their account and update its information, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information.

About

Livly

Streamline your apartment move-in process by managing paperwork, insurance, and moving services digitally. Once settled, use it to pay rent, submit maintenance requests, track packages, and access exclusive resident offers.

Highlights
  • Digital paperwork management
  • Renter's insurance generation
  • Moving services marketplace
  • Rent payment
  • Maintenance requests
  • Package notifications
  • Resident exclusive offers
Features
Read full description

BEFORE MOVE-IN From the moment you’re accepted into a new apartment, Livly works to save you time and money. Say goodbye to mountains of paperwork, calls and emails. Take care of everything in minutes within the app. Need renter’s insurance but don’t want to deal with calls to an agent? We’ll generate a policy in seconds. Looking for trusted movers with a national reach? Check out our marketplace. Got an old mattress that just won’t cut it in the new digs? Choose a reduced-price option from us—we’ll have it in your new unit on Day 1. JOYFUL MODERN LIVING Once you're settled in, Livly transforms into a trusted sidekick. The app is the home base for all your apartment needs. Pay your rent, submit requests to building management, receive detailed package notifications, and choose from a marketplace of convenient goods and services. Oh, and look out for exclusive offers for Livly Residents. We offer great new deals every month. #domore #getlivly

Screenshots

Package Concierge3 screens
Livly4 screens

Verdict

The call

The clearest difference is rating: Livly at 4.8 against Package Concierge's 1.6. Livly also leads on update cadence (fortnightly vs every 7 months) and ratings volume (2.4K vs 23). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Livly holds the better App Store score, 4.8 against 1.6. That said, the two scores are not equally well evidenced: Livly has 2.4K ratings behind it against 23, so its average is the more settled of the two. Written reviews point the same way: 8% of Package Concierge's written reviews are positive against 28% of Livly's.

UpkeepUpdate frequency

Package Concierge ships an update every 7 months, Livly fortnightly. The most recent releases landed on September 6, 2026 and September 23, 2026 respectively.

Scorecard4 real differences · 6 level
Package Concierge versus Livly: the parameters behind the verdict, then further details
ParameterPackage ConciergeLivly
PriceFreeFree
Rating1.6 (23 ratings)4.8 (2.4K ratings) — better
Positive reviews7.8% of reviews27.5% of reviews — better
Number of ratings232.4K — better
Update frequencyEvery 7 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS16.0 — better16.6
Further details — not scored
Size130 MB267 MB
Age rating4+4+
DeveloperPackage ConciergeLivly Inc

Customer experience

Package Concierge

All ratings23 ratings
Positive17.4%
Neutral0.0%
Negative82.6%
Written reviews64 reviews
Positive7.8%
Neutral3.1%
Negative89.1%

Livly

All ratings2,372 ratings
Positive94.9%
Neutral1.3%
Negative3.8%
Written reviews69 reviews
Positive27.5%
Neutral8.7%
Negative63.8%

User reviews

Package Concierge

From 23 App Store ratings

What we love

  • 👍 Easy package retrieval with barcode
  • 👍 Convenient for package access
  • 👍 Service can be smooth for some

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Registration issues (loops, errors)
  • 🐛 Login problems
  • 🐛 No notifications for packages
  • 🐛 App is outdated/unoptimized

Livly

From 2.4K App Store ratings

What we love

  • 🚀 Streamlines apartment living
  • 👍 Convenient features like rent payment and maintenance requests
  • 💡 Community engagement features

Room to improve

  • 🐛 Buggy, unreliable performance
  • 🔒 Security and privacy concerns
  • 👎 Confusing terms and conditions
  • 🔑 Lack of Apple Watch/Wallet integration

Bugs and requests

Package Concierge

Reported bugs

17 issues
  • App crashes constantly
  • Registration process stuck in a loop
  • Cannot log in
  • Barcode scanner fails
  • Notifications not received
Show 12 more
  • Lockers malfunction
  • App not optimized for newer iPhones
  • System errors during login
  • Username not found after registration
  • Push notifications not working
  • App requires internet connection for barcode
  • Delivery drivers cannot access system
  • Account removed after review
  • System frequently breaks down
  • No support for password managers
  • App does not work offline
  • Accessibility options ignored

Requested features

12 requests
  • Update app for modern displays
  • Add Apple Wallet support
  • Improve barcode scanner reliability
  • Implement dark mode
  • Add widget for quick access
Show 7 more
  • Improve registration process
  • Better customer support responsiveness
  • Allow family member package pickup
  • Fix notification issues
  • Support password managers
  • Improve app design and UI
  • Add vacation mode option

Livly

Reported bugs

3 issues
  • Login issues and credential problems
  • Frequent app crashes and freezes
  • Inability to reliably unlock doors and access digital keys

Requested features

3 requests
  • Add Apple Watch and Apple Wallet support for digital keys
  • Improve maintenance request management (ability to edit, cancel, etc.)
  • Enhance community features with better notifications and search

In-app purchases

None

Package Concierge

No in-app purchases

None

Livly

No in-app purchases

Questions

Is Package Concierge free?
Package Concierge is free to download, with no in-app purchases.
Is Livly free?
Livly is free to download, with no in-app purchases.
Which has better reviews, Package Concierge or Livly?
Livly is rated higher. Package Concierge averages 1.6 out of 5 from 23 ratings, while Livly averages 4.8 from 2.4K ratings.
Do Package Concierge or Livly have ads?
Neither Package Concierge nor Livly shows ads.
Which is updated more often, Package Concierge or Livly?
Package Concierge ships an update every 7 months, and Livly fortnightly. Most recently, Package Concierge was updated on September 6, 2026 and Livly on September 23, 2026.

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