Singtel Prepaid hi!App vs Pocket.com.bn
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Singtel Prepaid hi!App
Manage all your prepaid mobile services conveniently. Track usage, top up plans, and discover exclusive deals and rewards without using your data.
- SIM/eSIM registration and activation
- Balance, usage, and validity tracking
- Plan top-ups and purchases
- Roaming plan activation
- Auto top-up sign-up
- Exclusive offer redemption
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hi!App is the one-stop app for all your Singtel Prepaid needs with no data charges. Get the best deals and redeem rewards at your fingertips! Use hi!App to: - Register and activate your SIM or eSIM - Track your balance, usage and validity - Top up or buy Ultimate/Data/IDD/Roaming Plans - Activate your roaming plan - Sign up for auto top-up Monthly Plans - Check your inbox for exclusive hi!Surprise offers. Available in English, Mandarin, Bahasa Indonesia and Tamil language.
Pocket.com.bn
This lifestyle app simplifies cashless transactions by allowing you to store payment cards and make QR code payments. Discover exclusive deals from partner merchants and manage digital membership cards. It prioritizes security with PIN or biometric authentication.
- QR Scan & Pay
- Store multiple payment cards
- Exclusive merchant deals
- Digital membership cards
- PIN and biometric security
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A lifestyle app that caters to all your cashless needs. Go cashless/ QR Scan & Pay Store up to 3 VISA/Mastercard within the app and start going cashless with Pocket. Pocket Deals Get the best of exclusive Deals from Pocket Merchants. Go Digital Digitalised membership cards so you won't ever have to lose yours! Safe and Secure Payments secure with Pin or Biometric authentication.
Screenshots
Verdict
The clearest difference is rating: Pocket.com.bn at 4.8 against Singtel Prepaid hi!App's 4.2. Pocket.com.bn also leads on review sentiment (42% vs 23%) and update cadence (fortnightly vs monthly). Singtel Prepaid hi!App's advantage is iOS requirement (13.4 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pocket.com.bn holds the better App Store score, 4.8 against 4.2. Both are backed by a comparable volume of ratings — 280 and 445 respectively. Written reviews point the same way: 23% of Singtel Prepaid hi!App's written reviews are positive against 42% of Pocket.com.bn's.
Singtel Prepaid hi!App ships an update monthly, Pocket.com.bn fortnightly. The most recent releases landed on November 6, 2026 and November 11, 2026 respectively.
| Parameter | Singtel Prepaid hi!App | Pocket.com.bn |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (280 ratings) | 4.8 (445 ratings) — better |
| Positive reviews | 23.2% of reviews | 42.1% of reviews — better |
| Number of ratings | 280 | 445 — better |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 13.4 — better | 17.0 |
| Further details — not scored | ||
| Size | 76 MB | 303 MB |
| Age rating | 4+ | 17+ |
| Developer | Singtel Idea Factory Pte Ltd | THREEG MEDIA SDN BHD |
Customer experience
Singtel Prepaid hi!App
Pocket.com.bn
User reviews
Singtel Prepaid hi!App
From 280 App Store ratingsWhat we love
- ✅ Easy top-up process
- ✅ Convenient remote account management
- ✅ Good data packages and bonuses
- ✅ Improved UI in recent versions
- ✅ Helpful customer service (when available)
Room to improve
- 🐛 Keyboard freezes during registration
- 🐛 App crashes frequently
- 🐛 Camera/passport scanning fails
- 🐛 Location detection errors (thinks user not in Singapore)
- ❌ No Apple Pay support
Pocket.com.bn
From 445 App Store ratingsWhat we love
- 👍 Very convenient to use
- 🚀 Fills a gap in cashless transactions
- 👍 Powerful and easy payment tool
- 🚀 Quick response
- 🚀 Swiftly efficient service
Room to improve
- 🐛 Cannot add new membership
- 🐛 App crashes
- 👎 Bad design, looks awful
- 🐛 Server communication error, cannot connect
- 🐛 Cannot press anything, buttons for display
Bugs and requests
Singtel Prepaid hi!App
Reported bugs
17 issues- Keyboard freezes and becomes non-functional during eSIM registration
- App crashes when attempting to activate or register eSIM
- Passport photo scanning button doesn't launch camera
- App locks on capital letters during data entry
- Location detection fails - incorrectly reports user not in Singapore
Show 12 moreShow fewer
- OTP input field becomes inaccessible after checking SMS
- App crashes on iOS 15 and higher versions
- Empty page loads on app startup (version 3.7.1)
- Camera permission requirement locks out registration process
- Verification code entry causes app to lock up
- Rewards tab constantly fails with 1-hour retry messages
- Phone number input doesn't accept +65 prefix despite requirement
- App logs out when user checks SMS for OTP code
- Data copy-paste functionality disabled
- Registration option missing from app menu
- Payment processing freezes and doesn't reflect account updates
- Facial recognition fails to match passport photo
Requested features
10 requests- Apple Pay payment option
- Biometric login (fingerprint/face recognition)
- Transaction history and detailed account statements
- Multi-item purchase capability
- Better location detection (GPS-based)
Show 5 moreShow fewer
- SIM expiry extension option
- Offline top-up capability
- Dark mode
- Better error messages and troubleshooting guides
- Improved rewards system
Pocket.com.bn
Reported bugs
8 issues- Unbinding previous phone issues
- Cannot verify account after ID scan
- App crashes in 17.4 on iPhone 14 Pro
- Server Communication Error
- Cannot add card, buttons unresponsive
Show 3 moreShow fewer
- Email verification code always incorrect
- Not working
- Always error
Requested features
1 request- More vendors to join
In-app purchases
Singtel Prepaid hi!App
No in-app purchases
Pocket.com.bn
No in-app purchases
Questions
Is Singtel Prepaid hi!App free?
Is Pocket.com.bn free?
Which has better reviews, Singtel Prepaid hi!App or Pocket.com.bn?
Do Singtel Prepaid hi!App or Pocket.com.bn have ads?
Which is updated more often, Singtel Prepaid hi!App or Pocket.com.bn?
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