Facility Issue Reporting vs SignUpGenius
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Facility Issue Reporting
This app allows local leaders of The Church of Jesus Christ of Latter-day Saints to electronically report and review facility issues. It streamlines the entire process of managing and resolving problems within church facilities.
- Report facility issues electronically
- Review facility issues
- Streamlined issue resolution
- Electronic tracking of issues
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The Facility Issue Reporting (FIR) app provides local leaders of The Church of Jesus Christ of Latter-day Saints with the ability to report and review facility issues electronically. This streamlines the reporting, viewing, and resolution of facility issues.
SignUpGenius
Easily create and manage event sign-ups, volunteer schedules, and group activities from your phone. Coordinate participants, track RSVPs, send automated reminders, and collect payments securely. This tool streamlines event planning for schools, nonprofits, and community groups.
- Create online sign ups
- Manage RSVPs and schedules
- Send automated reminders
- Collect payments and donations
- Organize school and nonprofit events
- Access sign ups on mobile
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The SignUpGenius app gives you instant access to the mobile SignUpGenius platform, the easiest way to create sign ups, manage volunteers, coordinate events, and collect payments from your phone. SignUpGenius helps organizers plan school events, volunteer schedules, fundraisers, group activities, and community programs in minutes. If you need a simple way to organize people, track RSVPs, and keep everyone informed, this app connects you directly to your SignUpGenius account wherever you are. Use SignUpGenius to: • Create online sign ups for events and volunteer shifts • Manage RSVPs and participant schedules • Send reminders and updates automatically • Collect payments and donations securely • Organize school, nonprofit, church, and team events • Access your sign ups anytime on mobile Trusted by millions of organizers, SignUpGenius replaces messy email chains and spreadsheets with a simple, reliable sign up system that keeps groups running smoothly. Download SignUpGenius for fast mobile access to your events, volunteers, and sign ups — and make organizing easier everywhere you go.
Screenshots
Verdict
The clearest difference is rating: Facility Issue Reporting at 2.8 against SignUpGenius's 1.3. Facility Issue Reporting also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). SignUpGenius's advantage is iOS requirement (15.0 vs 17.6). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Facility Issue Reporting holds the better App Store score, 2.8 against 1.3. Both are backed by a comparable volume of ratings — 190 and 63 respectively. Written reviews point the same way: 19% of Facility Issue Reporting's written reviews are positive against 2% of SignUpGenius's.
Facility Issue Reporting ships an update every 6 weeks, SignUpGenius every 3 months. The most recent releases landed on September 9, 2026 and September 22, 2026 respectively.
| Parameter | Facility Issue Reporting | SignUpGenius |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (190 ratings) — better | 1.3 (63 ratings) |
| Positive reviews | 18.6% of reviews — better | 1.9% of reviews |
| Number of ratings | 190 — better | 63 |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 28 MB | 20 MB |
| Age rating | 4+ | 4+ |
| Developer | The Church of Jesus Christ of Latter-day Saints | SignUpGenius, Inc. |
Customer experience
Facility Issue Reporting
SignUpGenius
User reviews
Facility Issue Reporting
From 190 App Store ratingsWhat we love
- 🚀 Fast response times from facilities team when working
- 📱 Convenient mobile access to submit facility issues
- 📸 Ability to upload photos with issue reports
- 🗺️ Map view for facility location selection
- ✅ Streamlined issue tracking and submission process
Room to improve
- 🐛 Frequent 'Failed to Load Data' errors preventing submissions
- 🐛 App crashes and freezes regularly
- 🐛 Login loop - users stuck on login screen indefinitely
- 🐛 Text input fields randomly erase entered data
- 🐛 Cannot select required fields (issue type, name, location)
SignUpGenius
From 63 App Store ratingsWhat we love
- 👍 Easy to view signups you've joined
- 📱 Convenient mobile access to existing signups
- ✅ Website version works well for creation
- 🎯 Useful for quick signup verification
Room to improve
- 📺 Excessive and intrusive advertisements covering screen
- 🔄 Requires re-login every time app opens
- 📝 Cannot create or edit signups in app
- 🖥️ Desktop website layout forced on mobile
- ⚠️ Blank screens and navigation failures
Bugs and requests
Facility Issue Reporting
Reported bugs
19 issues- Login authentication broken - infinite login loop
- Failed to Load Data error prevents issue submission
- Cannot select issue type from dropdown
- Cannot edit name field despite being required
- Text input randomly erases when typing descriptions
Show 14 moreShow fewer
- App resets all entered data when user switches to another app
- Server connection errors and timeouts
- App crashes when opening or selecting issue type
- Photo upload fails with 'Service Unavailable: Zero Size Object' error
- Landscape orientation displays large white area
- App freezes when navigating between pages
- Map view shows wrong/distant facilities instead of closest location
- Facility selection dropdown loads slowly or not at all
- Submitted issues show as 'Mine' but don't move to FM Group
- Contact Us feature non-functional
- Feedback submission fails with generic error
- App doesn't work on church WiFi network
- Missing plus (+) button to create new issue on some versions
- Inconsistent DONE button functionality across screens
Requested features
15 requests- Allow regular members to submit facility issues, not just leaders
- Add priority/urgency level field (emergency, important, low)
- Enable mechanics/FM staff to mark jobs complete within app
- Add direct communication channel between FM staff and reporters
- Implement photo upload progress bar
Show 10 moreShow fewer
- Add time frame/ETA for repairs
- Allow users to edit or cancel submitted reports
- Set default building to avoid repeated selection
- Add floor map with location marking capability
- Implement data persistence when switching apps
- Add search and filter functionality for closed issues
- Expand access to more callings (EQ/RS/YW/Primary presidents, etc.)
- Add landscape orientation support
- Allow trailing spaces in email fields without errors
- Provide better feedback/error messages instead of generic failures
SignUpGenius
Reported bugs
20 issues- App crashes on startup or during use
- Login fails with correct credentials
- Blank/white screens after navigation
- Password entry causes app shutdown
- App locks out users after failed login attempts
Show 15 moreShow fewer
- Ads accumulate and cover entire screen over time
- Full-screen ads interrupt workflow constantly
- Ads reset view position, requiring re-scrolling
- App freezes when typing in text fields
- Navigation back button loops or resets to beginning
- Session not saved between app closes
- Signups disappear or don't save
- Time zone display incorrect
- Facebook login not supported in app
- Mobile browser version glitches and fails
- App doesn't show all user signups
- Clicking signup takes to wrong location
- Ad code broken, creating multiple ad rows
- Rogue ad links install tracking data
- Page turns white with blocking message
Requested features
16 requests- Create and manage signups directly in app
- Push notifications for signup changes and events
- Favorites or bookmarks for frequently used signups
- Calendar view with date filtering
- Admin tools to edit volunteer assignments
Show 11 moreShow fewer
- Share signup links directly from app
- Persistent login/session management
- Mobile-optimized interface separate from desktop
- Search functionality for finding signups
- View all signups on single page without pagination
- Collapse past dates to reduce scrolling
- Direct calendar app integration
- Ad-free premium version option
- Contact information access for signed-up users
- Report generation features
- Dark mode option
In-app purchases
Facility Issue Reporting
No in-app purchases
SignUpGenius
No in-app purchases
Questions
Is Facility Issue Reporting free?
Is SignUpGenius free?
Which has better reviews, Facility Issue Reporting or SignUpGenius?
Do Facility Issue Reporting or SignUpGenius have ads?
Which is updated more often, Facility Issue Reporting or SignUpGenius?
Other comparisons
