Facility Issue Reporting vs Scratch Golf Lab
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Facility Issue Reporting
This app allows local leaders of The Church of Jesus Christ of Latter-day Saints to electronically report and review facility issues. It streamlines the entire process of managing and resolving problems within church facilities.
- Report facility issues electronically
- Review facility issues
- Streamlined issue resolution
- Electronic tracking of issues
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The Facility Issue Reporting (FIR) app provides local leaders of The Church of Jesus Christ of Latter-day Saints with the ability to report and review facility issues electronically. This streamlines the reporting, viewing, and resolution of facility issues.
Scratch Golf Lab
Manage your golf club membership with this app. Book tee times, access facilities, view events, and manage your membership plans. You can also access a mobile pro shop and manage invoices and billing.
- Tee time reservations
- Facility access
- Community calendar
- Membership plan management
- Mobile pro shop
- Invoices & billing
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The one-stop-shop for managing your membership to Scratch Golf Lab. Features include: • Tee time reservations - Book and manage your tee times • Facility access - Unlock doors and gain access to any of our 24/7 facilities • Community calendar - View upcoming tournaments and events • Membership plans - Enroll in any of our flexible membership plans • Mobile pro shop - Purchase snacks, gear and swing lessons • Exclusive perks - Gain access to our discount codes for other golf industry affiliates • Invoices & billing - Access invoices and manage payment methods
Screenshots
Verdict
The clearest difference is review sentiment: Scratch Golf Lab at 100% against Facility Issue Reporting's 19%. Scratch Golf Lab also leads on rating (5.0 vs 2.8) and iOS requirement (15.0 vs 17.6). Facility Issue Reporting's advantage is monetization model (free vs ad-supported) and ratings volume (190 vs 19). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Scratch Golf Lab holds the better App Store score, 5.0 against 2.8. That said, the two scores are not equally well evidenced: Facility Issue Reporting has 190 ratings behind it against 19, so its average is the more settled of the two. Written reviews point the same way: 19% of Facility Issue Reporting's written reviews are positive against 100% of Scratch Golf Lab's.
Facility Issue Reporting ships an update every 6 weeks, Scratch Golf Lab monthly. The most recent releases landed on September 9, 2026 and August 12, 2026 respectively.
| Parameter | Facility Issue Reporting | Scratch Golf Lab |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (190 ratings) | 5.0 (19 ratings) — better |
| Positive reviews | 18.6% of reviews | 100.0% of reviews — better |
| Number of ratings | 190 — better | 19 |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 28 MB | 45 MB |
| Age rating | 4+ | 12+ |
| Developer | The Church of Jesus Christ of Latter-day Saints | SGL Utah, LLC |
Customer experience
Facility Issue Reporting
Scratch Golf Lab
Bugs and requests
Facility Issue Reporting
Reported bugs
19 issues- Login authentication broken - infinite login loop
- Failed to Load Data error prevents issue submission
- Cannot select issue type from dropdown
- Cannot edit name field despite being required
- Text input randomly erases when typing descriptions
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- App resets all entered data when user switches to another app
- Server connection errors and timeouts
- App crashes when opening or selecting issue type
- Photo upload fails with 'Service Unavailable: Zero Size Object' error
- Landscape orientation displays large white area
- App freezes when navigating between pages
- Map view shows wrong/distant facilities instead of closest location
- Facility selection dropdown loads slowly or not at all
- Submitted issues show as 'Mine' but don't move to FM Group
- Contact Us feature non-functional
- Feedback submission fails with generic error
- App doesn't work on church WiFi network
- Missing plus (+) button to create new issue on some versions
- Inconsistent DONE button functionality across screens
Requested features
15 requests- Allow regular members to submit facility issues, not just leaders
- Add priority/urgency level field (emergency, important, low)
- Enable mechanics/FM staff to mark jobs complete within app
- Add direct communication channel between FM staff and reporters
- Implement photo upload progress bar
Show 10 moreShow fewer
- Add time frame/ETA for repairs
- Allow users to edit or cancel submitted reports
- Set default building to avoid repeated selection
- Add floor map with location marking capability
- Implement data persistence when switching apps
- Add search and filter functionality for closed issues
- Expand access to more callings (EQ/RS/YW/Primary presidents, etc.)
- Add landscape orientation support
- Allow trailing spaces in email fields without errors
- Provide better feedback/error messages instead of generic failures
Scratch Golf Lab
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Facility Issue Reporting
No in-app purchases
Scratch Golf Lab
No in-app purchases
Questions
Is Facility Issue Reporting free?
Is Scratch Golf Lab free?
Which has better reviews, Facility Issue Reporting or Scratch Golf Lab?
Do Facility Issue Reporting or Scratch Golf Lab have ads?
Which is updated more often, Facility Issue Reporting or Scratch Golf Lab?
Other comparisons
