Facility Issue Reporting vs Sherpa
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Facility Issue Reporting
This app allows local leaders of The Church of Jesus Christ of Latter-day Saints to electronically report and review facility issues. It streamlines the entire process of managing and resolving problems within church facilities.
- Report facility issues electronically
- Review facility issues
- Streamlined issue resolution
- Electronic tracking of issues
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The Facility Issue Reporting (FIR) app provides local leaders of The Church of Jesus Christ of Latter-day Saints with the ability to report and review facility issues electronically. This streamlines the reporting, viewing, and resolution of facility issues.
Sherpa
This app helps individuals manage overwhelming tasks and distractions by recommending the most important actions based on user priorities. It guides users in adjusting their priorities, skipping tasks, and recognizing progress to improve daily productivity and presence.
- Priority-based task recommendations
- Helps manage overwhelm and distractions
- Supports adjusting priorities
- Facilitates task skipping
- Tracks progress and success
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Sherpa is your everyday guide to help you remember the important things and do what matters most. This app is for people who are constantly overwhelmed. This app is for people who are often interrupted, and easily distracted. This app is for people who forget things, even very important things. This app is for people who struggle to do well even the simple things in life. This app is for people who struggle to be present with others, especially amidst the pressing demands of life. If this describes you, then give it a go and see if it helps. I hope it does. Then, all day, every day, at any given time, Sherpa will recommend the most important thing for you to do based on your priorities. As you try, you might learn that you need to shift some priorities. Do it. As you try, you might notice that it’s okay to skip a few tasks. Go for it. As you try, you might decide that some things need to go. Take them out. As you try, you might see that you are making progress, little by little. This is success. Terms of Use - https://highcountryliving.com/terms
Screenshots
Verdict
The clearest difference is rating: Sherpa at 5.0 against Facility Issue Reporting's 2.8. Sherpa also leads on update cadence (every 2 weeks vs every 6 weeks). Facility Issue Reporting's advantage is in-app purchases (none vs 2) and ratings volume (190 vs 3). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Sherpa sells 2 in-app purchases, starting at $9.99 per month. Facility Issue Reporting asks for nothing beyond the download.
Sherpa holds the better App Store score, 5.0 against 2.8. That said, the two scores are not equally well evidenced: Facility Issue Reporting has 190 ratings behind it against 3, so its average is the more settled of the two.
Facility Issue Reporting ships an update every 6 weeks, Sherpa every 2 weeks. The most recent releases landed on September 9, 2026 and June 8, 2026 respectively.
| Parameter | Facility Issue Reporting | Sherpa |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (190 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 18.6% of reviews | — |
| Number of ratings | 190 — better | 3 |
| Update frequency | Every 6 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.6 | 17.5 — better |
| Further details — not scored | ||
| Size | 28 MB | 19 MB |
| Age rating | 4+ | 4+ |
| Developer | The Church of Jesus Christ of Latter-day Saints | High Country Living Inc. |
Customer experience
Facility Issue Reporting
Sherpa
Bugs and requests
Facility Issue Reporting
Reported bugs
19 issues- Login authentication broken - infinite login loop
- Failed to Load Data error prevents issue submission
- Cannot select issue type from dropdown
- Cannot edit name field despite being required
- Text input randomly erases when typing descriptions
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- App resets all entered data when user switches to another app
- Server connection errors and timeouts
- App crashes when opening or selecting issue type
- Photo upload fails with 'Service Unavailable: Zero Size Object' error
- Landscape orientation displays large white area
- App freezes when navigating between pages
- Map view shows wrong/distant facilities instead of closest location
- Facility selection dropdown loads slowly or not at all
- Submitted issues show as 'Mine' but don't move to FM Group
- Contact Us feature non-functional
- Feedback submission fails with generic error
- App doesn't work on church WiFi network
- Missing plus (+) button to create new issue on some versions
- Inconsistent DONE button functionality across screens
Requested features
15 requests- Allow regular members to submit facility issues, not just leaders
- Add priority/urgency level field (emergency, important, low)
- Enable mechanics/FM staff to mark jobs complete within app
- Add direct communication channel between FM staff and reporters
- Implement photo upload progress bar
Show 10 moreShow fewer
- Add time frame/ETA for repairs
- Allow users to edit or cancel submitted reports
- Set default building to avoid repeated selection
- Add floor map with location marking capability
- Implement data persistence when switching apps
- Add search and filter functionality for closed issues
- Expand access to more callings (EQ/RS/YW/Primary presidents, etc.)
- Add landscape orientation support
- Allow trailing spaces in email fields without errors
- Provide better feedback/error messages instead of generic failures
Sherpa
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Facility Issue Reporting
No in-app purchases
Sherpa
- Sherpa Pro Monthly$9.991 Month
- Sherpa Pro Yearly$99.991 Year
Questions
Is Facility Issue Reporting free?
Is Sherpa free?
Which has better reviews, Facility Issue Reporting or Sherpa?
Do Facility Issue Reporting or Sherpa have ads?
Which is updated more often, Facility Issue Reporting or Sherpa?
Other comparisons
