Comparison

Facility Issue Reporting vs Property Reserve

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Facility Issue Reporting

This app allows local leaders of The Church of Jesus Christ of Latter-day Saints to electronically report and review facility issues. It streamlines the entire process of managing and resolving problems within church facilities.

Highlights
  • Report facility issues electronically
  • Review facility issues
  • Streamlined issue resolution
  • Electronic tracking of issues
Features
Read full description

The Facility Issue Reporting (FIR) app provides local leaders of The Church of Jesus Christ of Latter-day Saints with the ability to report and review facility issues electronically. This streamlines the reporting, viewing, and resolution of facility issues.

About

Property Reserve

This app serves as a digital passport for your building, offering access to exclusive features. You can discover upcoming events, register for fitness activities, and reserve amenities like gyms and meeting spaces.

Highlights
  • View upcoming events
  • Sign up for fitness classes
  • Book building amenities
  • Access building information
  • Digital building passport
Features
Read full description

The Property Reserve app is a passport to your building. It unlocks everything special about where you work or live. The app allows you to see upcoming events, sign up for fitness classes, book your building’s amenities like gyms and meeting rooms, and much more.

Screenshots

Facility Issue Reporting3 screens
Property Reserve4 screens

Verdict

The call

The clearest difference is review sentiment: Property Reserve at 100% against Facility Issue Reporting's 19%. Property Reserve also leads on rating (3.0 vs 2.8) and update cadence (every 2 weeks vs every 6 weeks). Facility Issue Reporting's advantage is ratings volume (190 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Property Reserve holds the better App Store score, 3.0 against 2.8. That said, the two scores are not equally well evidenced: Facility Issue Reporting has 190 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 19% of Facility Issue Reporting's written reviews are positive against 100% of Property Reserve's.

UpkeepUpdate frequency

Facility Issue Reporting ships an update every 6 weeks, Property Reserve every 2 weeks. The most recent releases landed on September 29, 2026 and September 3, 2026 respectively.

Scorecard5 real differences · 5 level
Facility Issue Reporting versus Property Reserve: the parameters behind the verdict, then further details
ParameterFacility Issue ReportingProperty Reserve
PriceFreeFree
Rating2.8 (190 ratings)3.0 (4 ratings) — better
Positive reviews18.6% of reviews100.0% of reviews — better
Number of ratings190 — better4
Update frequencyEvery 6 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.615.6 — better
Further details — not scored
Size28 MB172 MB
Age rating4+4+
DeveloperThe Church of Jesus Christ of Latter-day SaintsProperty Reserve

Customer experience

Facility Issue Reporting

All ratings190 ratings
Positive36.8%
Neutral15.3%
Negative47.9%
Written reviews113 reviews
Positive18.6%
Neutral13.3%
Negative68.1%

Property Reserve

All ratings4 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Facility Issue Reporting

Reported bugs

19 issues
  • Login authentication broken - infinite login loop
  • Failed to Load Data error prevents issue submission
  • Cannot select issue type from dropdown
  • Cannot edit name field despite being required
  • Text input randomly erases when typing descriptions
Show 14 more
  • App resets all entered data when user switches to another app
  • Server connection errors and timeouts
  • App crashes when opening or selecting issue type
  • Photo upload fails with 'Service Unavailable: Zero Size Object' error
  • Landscape orientation displays large white area
  • App freezes when navigating between pages
  • Map view shows wrong/distant facilities instead of closest location
  • Facility selection dropdown loads slowly or not at all
  • Submitted issues show as 'Mine' but don't move to FM Group
  • Contact Us feature non-functional
  • Feedback submission fails with generic error
  • App doesn't work on church WiFi network
  • Missing plus (+) button to create new issue on some versions
  • Inconsistent DONE button functionality across screens

Requested features

15 requests
  • Allow regular members to submit facility issues, not just leaders
  • Add priority/urgency level field (emergency, important, low)
  • Enable mechanics/FM staff to mark jobs complete within app
  • Add direct communication channel between FM staff and reporters
  • Implement photo upload progress bar
Show 10 more
  • Add time frame/ETA for repairs
  • Allow users to edit or cancel submitted reports
  • Set default building to avoid repeated selection
  • Add floor map with location marking capability
  • Implement data persistence when switching apps
  • Add search and filter functionality for closed issues
  • Expand access to more callings (EQ/RS/YW/Primary presidents, etc.)
  • Add landscape orientation support
  • Allow trailing spaces in email fields without errors
  • Provide better feedback/error messages instead of generic failures

Property Reserve

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Facility Issue Reporting

No in-app purchases

None

Property Reserve

No in-app purchases

Questions

Is Facility Issue Reporting free?
Facility Issue Reporting is free to download, with no in-app purchases.
Is Property Reserve free?
Property Reserve is free to download, with no in-app purchases.
Which has better reviews, Facility Issue Reporting or Property Reserve?
Property Reserve is rated higher. Facility Issue Reporting averages 2.8 out of 5 from 190 ratings, while Property Reserve averages 3.0 from 4 ratings.
Do Facility Issue Reporting or Property Reserve have ads?
Neither Facility Issue Reporting nor Property Reserve shows ads.
Which is updated more often, Facility Issue Reporting or Property Reserve?
Facility Issue Reporting ships an update every 6 weeks, and Property Reserve every 2 weeks. Most recently, Facility Issue Reporting was updated on September 29, 2026 and Property Reserve on September 3, 2026.

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