Facility Issue Reporting vs Tukios Heardstone

The Facility Issue Reporting (FIR) app provides local leaders of The Church of Jesus Christ of Latter-day Saints with the ability to report and review facility issues electronically. This streamlines the reporting, viewing, and resolution of facility issues.

Heardstone helps funeral directors spend less time on paperwork and more time with the families who need them. Managing a funeral means juggling photos, documents, certificates, notes, stories, and personal details — often collected across multiple touchpoints under emotional and time-sensitive conditions. Heardstone brings all of it into one secure, organized place and uses AI to do the heavy lifting. • Capture Everything, Anywhere • Record arrangement conferences live, right in the app. Photograph birth certificates, marriage licenses, military discharge papers, first call sheets and other key documents with your camera. Upload existing files — audio, images, and documents — directly into any case. Nothing gets lost, nothing gets forgotten. • AI That Works for You • Our AI engine analyzes every asset — transcribing audio, reading documents, and pulling key details like dates, names, relationships, military service, and life milestones. That data is organized automatically so you can review, refine, and generate a complete obituary draft in a fraction of the time. • AI Summaries & Personalization Ideas • After assets are captured, Heardstone generates a summary across all files and recordings so you get an instant overview of every case. It also surfaces AI-driven Personalization Ideas — drawn from the deceased's life story, relationships, and milestones — to help you craft a service that's truly memorable for the family. • Task Management That Keeps You on Track • With multiple cases running at once, nothing should slip. Heardstone automatically generates a per-case task checklist based on what's been collected and what still needs attention — keeping you and your team aligned from intake to final publication. • Organized by the Individual • Every family gets their own file. Assets are tied directly to the relevant case, making it easy to find what you need, share information with colleagues, and maintain a clean, professional record from first consultation to final publication. • Built for the Funeral Profession • Heardstone is designed specifically for funeral directors — not a generic document tool adapted for the industry. The workflow mirrors how you work, from intake to obituary, onboarding is fast and daily use is intuitive. Key Features • Live audio recording of arrangement conferences • In-app document photography (ID cards, certificates, and more) • File uploads for existing photos, audio, and documents • AI-powered transcription and data extraction • Automatic obituary drafting from extracted case data • Summaries and task lists from the recording and uploaded files • Personalization ideas drawn from life stories, relationships, and milestones • Secure storage for sensitive family information Whether you're managing one funeral or many, Heardstone helps keep you organized, deliver a polished obituary — and a better experience for the families you serve.