Facility Issue Reporting vs Never Forget It
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Facility Issue Reporting
This app allows local leaders of The Church of Jesus Christ of Latter-day Saints to electronically report and review facility issues. It streamlines the entire process of managing and resolving problems within church facilities.
- Report facility issues electronically
- Review facility issues
- Streamlined issue resolution
- Electronic tracking of issues
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The Facility Issue Reporting (FIR) app provides local leaders of The Church of Jesus Christ of Latter-day Saints with the ability to report and review facility issues electronically. This streamlines the reporting, viewing, and resolution of facility issues.
Never Forget It
This app helps busy individuals and families remember essential items and tasks. It provides location-based reminders when you arrive at stores and departure alerts when you leave home, ensuring you don't forget anything important.
- Location-triggered store arrival alerts
- Departure alerts for leaving home
- Six organizational categories
- Save favorite stores
- Clean and intuitive design
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Life moves fast — and it’s easy to forget the little things that matter. Never Forget It is the smart reminder app built for busy families and those of us who want to stay on top of errands, essentials, and everyday moments — without the stress. Smart Store Reminders Add anything you need to pick up — organized across six life categories: Home, Work, School, Grocery, Repair/Maintenance, and Health/Beauty. Your list stays clean, easy to scan, and covers every errand in one place. Save your favorite stores, and the moment you pull into the parking lot, Never Forget It sends you a notification automatically. No more driving home only to realize you forgot the milk. Leave-the-House Alerts Need to bring your daughter’s science project to school? A gift for a birthday party? An item for a coworker? Add it once, and Never Forget It will alert you the moment you start driving away from home — so nothing important gets left behind. Built for Real Life Whether you’re a parent juggling a packed schedule or constantly on the run managing daily errands, Never Forget It is designed to be simple, intuitive, and genuinely useful. No complicated setup. No cluttered interface. Just the right reminder, at exactly the right moment. Key Features • Location-triggered reminders when you arrive at your favorite stores • Departure alerts so you never leave home without something important • Six built-in categories: Home, Work, School, Grocery, Repair/Maintenance, Health/Beauty • Save multiple stores you visit regularly • Clean, easy-to-use design for all ages Auto-Renewable Subscriptions Never Forget It offers optional paid plans that unlock premium features. Each paid plan is a monthly subscription that renews automatically until you cancel. Pricing and any introductory offer are shown in the app before you subscribe and may vary by region. • Individual Plan — $1.99 per month (auto-renews every month) • Family Plan — $4.99 per month (auto-renews every month) • Family Plus Plan — $9.99 per month (auto-renews every month) You can cancel anytime in your Apple ID account settings. If you cancel, you keep access until the end of the current billing period. Terms & Privacy Privacy Policy: https://neverforgetitapp.com/privacy-policy/ Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Download Never Forget It today — and stop relying on memory.
Screenshots
Verdict
The clearest difference is review sentiment: Never Forget It at 100% against Facility Issue Reporting's 19%. Never Forget It also leads on rating (5.0 vs 2.8) and update cadence (every 5 days vs every 6 weeks). Facility Issue Reporting's advantage is in-app purchases (none vs 3) and ads (none vs shown). On price and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Never Forget It sells 3 in-app purchases, starting at $0.99 per month. Facility Issue Reporting asks for nothing beyond the download.
Never Forget It holds the better App Store score, 5.0 against 2.8. That said, the two scores are not equally well evidenced: Facility Issue Reporting has 190 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 19% of Facility Issue Reporting's written reviews are positive against 100% of Never Forget It's.
Facility Issue Reporting ships an update every 6 weeks, Never Forget It every 5 days. The most recent releases landed on October 18, 2026 and October 7, 2026 respectively.
| Parameter | Facility Issue Reporting | Never Forget It |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (190 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 18.6% of reviews | 100.0% of reviews — better |
| Number of ratings | 190 — better | 1 |
| Update frequency | Every 6 weeks | Every 5 days — better |
| Ads | No — better | Yes |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 28 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | The Church of Jesus Christ of Latter-day Saints | Scott Ferron |
Customer experience
Facility Issue Reporting
Never Forget It
Bugs and requests
Facility Issue Reporting
Reported bugs
19 issues- Login authentication broken - infinite login loop
- Failed to Load Data error prevents issue submission
- Cannot select issue type from dropdown
- Cannot edit name field despite being required
- Text input randomly erases when typing descriptions
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- App resets all entered data when user switches to another app
- Server connection errors and timeouts
- App crashes when opening or selecting issue type
- Photo upload fails with 'Service Unavailable: Zero Size Object' error
- Landscape orientation displays large white area
- App freezes when navigating between pages
- Map view shows wrong/distant facilities instead of closest location
- Facility selection dropdown loads slowly or not at all
- Submitted issues show as 'Mine' but don't move to FM Group
- Contact Us feature non-functional
- Feedback submission fails with generic error
- App doesn't work on church WiFi network
- Missing plus (+) button to create new issue on some versions
- Inconsistent DONE button functionality across screens
Requested features
15 requests- Allow regular members to submit facility issues, not just leaders
- Add priority/urgency level field (emergency, important, low)
- Enable mechanics/FM staff to mark jobs complete within app
- Add direct communication channel between FM staff and reporters
- Implement photo upload progress bar
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- Add time frame/ETA for repairs
- Allow users to edit or cancel submitted reports
- Set default building to avoid repeated selection
- Add floor map with location marking capability
- Implement data persistence when switching apps
- Add search and filter functionality for closed issues
- Expand access to more callings (EQ/RS/YW/Primary presidents, etc.)
- Add landscape orientation support
- Allow trailing spaces in email fields without errors
- Provide better feedback/error messages instead of generic failures
Never Forget It
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Facility Issue Reporting
No in-app purchases
Never Forget It
- Individual Plan1 Month trial$0.991 Month
- Family Plan1 Month trial$4.991 Month
- Family Plus Plan1 Month trial$9.991 Month
Questions
Is Facility Issue Reporting free?
Is Never Forget It free?
Which has better reviews, Facility Issue Reporting or Never Forget It?
Do Facility Issue Reporting or Never Forget It have ads?
Which is updated more often, Facility Issue Reporting or Never Forget It?
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