Laundryheap vs WeWash

Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place. Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you'll have clean laundry and peace of mind, so that you can spend more time on the things that you love. Services • Wash • Wash & Iron • Ironing • Dry Cleaning • Duvets & Bulky Items* How It Works 1) Schedule a collection time 2) Pack your laundry 3) Track our partner driver 4) Delivery in 24 hours with real-time order tracking Location Availability • United Kingdom - London, Manchester, Birmingham, Edinburgh, Coventry • United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami • Ireland - Dublin • Netherlands - Amsterdam, Rotterdam, The Hague • France - Paris • Denmark - Copenhagen • United Arab Emirates - Dubai, Abu Dhabi, Sharjah • Saudi Arabia - Riyadh, Jeddah • Qatar - Doha • Kuwait - Kuwait City • Bahrain - Manama • Singapore - Singapore • Malaysia - Kuala Lumpur • Peru - Lima • Colombia - Bogota Frequently Asked Questions • How does Laundryheap work? Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we'll take care of everything else with the help of our partner cleaning facilities. • What is the turnaround time? For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order. • Where do you clean my clothes? After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed. • Can I provide my own detergent? At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it. • Do you wash my clothes with other people's clothes? Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!

WeWash has started a revolution in communal laundry washing! Unnecessary trips to the laundry room; collection of coins and washing tokens; and uncertainty about when exactly your laundry is done are things of the past. Thanks to WeWash doing your laundry is so much easier: • Reserve washing machines and dryers for free. • Receive notifications about the state of your laundry. • Pay with your phone — no more coins or tokens — transparently and conveniently. • Our help center and WeWash customer support will help you with any questions. In detail: Reserve washing machines and dryers for free With our app, you can check whether there are any washing machines or dryers currently in use in your laundry room; when not in use, you can reserve them for free – directly from your sofa, when on the go, or from anywhere you choose. If there currently is no machine available … Not a problem! Enter our virtual waiting queue and save your spot in line to automatically getting the next machine when it becomes available! We will notify you as soon as your appliance is waiting for you. Cashless payment No more collecting special coins or buying tokens! With WeWash, you can pay for your washing and drying conveniently directly via the app. You can choose from a wide range of international payment options such as credit card, Apple Pay, PayPal and many more. Keep track of the costs with our simple, GDPR compliant and easy to understand invoicing. Always stay up to date You will receive regular updates on the state of your laundry via push notifications: Whether your position in the waiting queue changes; your laundry cycle has started successfully; or your laundry is now ready for pick up: You will enjoy full transparency about your reservations, pick up times, and costs. Free customer support and help center directly within the app No matter what questions you might have, our customer support is always there for you. We offer you several self-help options and a help center which allows you to contact us conveniently and directly within the app The WeWash app is available in several languages – you can change the language at any time in the profile settings. WeWash isn’t available yet in your building? Contact us at support@we-wash.com, if you would like to discuss how to get our system in your laundry room. We look forward to hearing from you and to welcoming you to the WeWash community! About WeWash WeWash, part of the BOSCH group and located in Munich, Germany offers a cashless laundry system and a service which makes using communal laundry rooms attractive to all parties involved.