Comparison

ServiceTitan Mobile vs MasterBoard Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceTitan Mobile

This app empowers plumbing, HVAC, and electrical contractors to enhance customer interactions and boost sales. It provides tools for dispatching, estimating, payment collection, and presenting options, streamlining technician workflows for improved business outcomes.

Highlights
  • Customer experience enhancement
  • Sales performance improvement
  • Technician workflow optimization
  • Dispatching capabilities
  • Estimate building
  • Payment collection
  • Multi-option presentation
Features
Read full description

ServiceTitan Mobile 3.0 helps plumbing, HVAC, and electrical contractors deliver an exceptional customer experience while driving sales and business results. Built from the ground up, Mobile 3.0 incorporates best-in-class practices and a beautiful, user-centric design to power technician's day-to-day performance. With the ability to dispatch, build estimates, present multiple options, collect payment, and much, much more, Mobile 3.0 allows technicians to lead customers through an enhanced sales experience that will result in positive reviews and repeat business. ServiceTitan Mobile 3.0 app uses the Location Background mode. Continued use of GPS running in the background can dramatically decrease battery life.

About

MasterBoard Mobile

This app helps field technicians manage their daily tasks efficiently. It provides real-time job assignments, allows for time tracking, and enables easy submission of completed forms. The user-friendly interface integrates seamlessly with a web platform for a smooth workflow.

Highlights
  • Real-time job assignments
  • Schedule and location details
  • Customer information access
  • Time tracking
  • Job-related form completion
  • Instant data submission
Features
Read full description

Masterboard Mobile is designed to help field technicians stay organized and efficient while on the go. With this app, technicians can easily manage their workday by receiving real-time job assignments, including details like schedules, locations, and customer information. They can track their hours, complete job-related forms, and instantly submit data back to the web platform. The app is optimized for mobile use, offering a user-friendly interface that integrates seamlessly with the Masterboard web platform, ensuring a smooth experience across both versions. Whether you're managing a small team or a large workforce, Masterboard Tech App simplifies the way technicians work, helping businesses save time and improve productivity.

Screenshots

ServiceTitan Mobile4 screens
MasterBoard Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: MasterBoard Mobile at 100% against ServiceTitan Mobile's 19%. MasterBoard Mobile also leads on rating (5.0 vs 2.9) and iOS requirement (15.1 vs 17.0). ServiceTitan Mobile's advantage is ratings volume (1.7K vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MasterBoard Mobile holds the better App Store score, 5.0 against 2.9. That said, the two scores are not equally well evidenced: ServiceTitan Mobile has 1.7K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 19% of ServiceTitan Mobile's written reviews are positive against 100% of MasterBoard Mobile's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 5 weeks. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
ServiceTitan Mobile versus MasterBoard Mobile: the parameters behind the verdict, then further details
ParameterServiceTitan MobileMasterBoard Mobile
PriceFreeFree
Rating2.9 (1.7K ratings)5.0 (4 ratings) — better
Positive reviews19.1% of reviews100.0% of reviews — better
Number of ratings1.7K — better4
Update frequencyEvery 5 weeksEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size253 MB43 MB
Age rating4+4+
DeveloperServiceTitan Inc.Gilberto Gomez Torres

Customer experience

ServiceTitan Mobile

All ratings1,654 ratings
Positive44.7%
Neutral6.7%
Negative48.5%
Written reviews236 reviews
Positive19.1%
Neutral10.6%
Negative70.3%

MasterBoard Mobile

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews3 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

ServiceTitan Mobile

Reported bugs

5 issues
  • App freezes and crashes frequently
  • Syncing issues leading to data loss
  • Zooming and navigation problems
  • Inconsistent performance across devices
  • Login and password reset issues

Requested features

6 requests
  • Add ability to upload more photos at once
  • Improve equipment management features
  • Integrate location notes and blueprints
  • Optimize interface for smaller screens
  • Add dark mode option
Show 1 more
  • Improve stability and reduce crashes

MasterBoard Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceTitan Mobile

No in-app purchases

None

MasterBoard Mobile

No in-app purchases

Questions

Is ServiceTitan Mobile free?
ServiceTitan Mobile is free to download, with no in-app purchases.
Is MasterBoard Mobile free?
MasterBoard Mobile is free to download, with no in-app purchases.
Which has better reviews, ServiceTitan Mobile or MasterBoard Mobile?
MasterBoard Mobile is rated higher. ServiceTitan Mobile averages 2.9 out of 5 from 1.7K ratings, while MasterBoard Mobile averages 5.0 from 4 ratings.
Do ServiceTitan Mobile or MasterBoard Mobile have ads?
Neither ServiceTitan Mobile nor MasterBoard Mobile shows ads.
Which is updated more often, ServiceTitan Mobile or MasterBoard Mobile?
ServiceTitan Mobile ships an update every 5 weeks, and MasterBoard Mobile every 5 weeks. Most recently, ServiceTitan Mobile was updated on October 26, 2026 and MasterBoard Mobile on October 24, 2026.

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