Comparison

FourKites CarrierLink vs Amazon Relay

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FourKites CarrierLink

This app simplifies communication between truck drivers and their freight brokerage partners. It allows for automatic check calls, document uploads, and real-time location sharing, streamlining logistics and payment processes.

Highlights
  • Automatic check calls
  • Document upload (BOL, POD, etc.)
  • Real-time GPS location sharing
  • Load assignment notifications
  • Broker communication notifications
  • Search for facilities
  • Access truck-specific points of interest
Features
Read full description

Welcome to Fourkites CarrierLink - the most intuitive, hassle-free way for drivers to communicate with their freight brokerage trading partners and the Shippers. CarrierLink powered by FourKites is a free, easy to use and time saving app for truck drivers to communicate about assigned loads without having to make check-in calls. Using the app, drivers can send automatic check calls, upload documents, and communicate about truck availability. To get started, get in touch with your brokers or email support@fourkites.com for more details. FEATURES • Search for a facility • Access Truck Specific Points of Interests like Parking Slots, Service Stations, Truck Stops etc. • Get instant notification when a load is assigned to you • Get instant notifications when a broker representative communicates with you about loads • Track your location using GPS & share it with your broker representative or shipper via FourKites portal • Upload BOL, POD, Invoice, Scale Tickets and Lumper receipts to initiate the payment process CarrierLink - Take the new road to smarter communication for logistics and supply chain! FourKites Terms Of Use: http://mobile.fourkites.com/terms.html

About

Amazon Relay

This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.

Highlights
  • Book and manage loads
  • Load board for scheduling
  • Suggested reloads for efficiency
  • Truck-friendly route navigation
  • Site-specific facility information
  • Digital proof of delivery
  • Load history tracking
Features
Read full description

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).

Screenshots

FourKites CarrierLink4 screens
Amazon Relay4 screens

Verdict

The call

FourKites CarrierLink and Amazon Relay both sit at 4.9 stars, but that hides the real split: 80% of FourKites CarrierLink's written reviews are positive against 39% of Amazon Relay's. FourKites CarrierLink also leads on device support (3 vs 1) and iOS requirement (13.0 vs 16.0). Amazon Relay's advantage is update cadence (fortnightly vs every 5 weeks). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for FourKites CarrierLink against 4.7 for Amazon Relay. Both are backed by a comparable volume of ratings — 75K and 107K respectively. Written reviews are what separate them: 80% of FourKites CarrierLink's written reviews are positive against 39% of Amazon Relay's.

UpkeepUpdate frequency

FourKites CarrierLink ships an update every 5 weeks, Amazon Relay fortnightly. Both last shipped on October 24, 2026.

Scorecard4 real differences · 6 level
FourKites CarrierLink versus Amazon Relay: the parameters behind the verdict, then further details
ParameterFourKites CarrierLinkAmazon Relay
PriceFreeFree
Rating4.9 (75K ratings) — better4.7 (107K ratings)
Positive reviews80.5% of reviews — better39.3% of reviews
Number of ratings75K107K — better
Update frequencyEvery 5 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS13.0 — better16.0
Further details — not scored
Size51 MB351 MB
Age rating4+17+
DeveloperFourKites, Inc.AMZN Mobile LLC

Customer experience

FourKites CarrierLink

All ratings73,168 ratings
Positive97.3%
Neutral1.6%
Negative1.1%
Written reviews164 reviews
Positive80.5%
Neutral4.3%
Negative15.2%

Amazon Relay

All ratings106,375 ratings
Positive93.2%
Neutral2.1%
Negative4.7%
Written reviews565 reviews
Positive39.3%
Neutral9.9%
Negative50.8%

User reviews

FourKites CarrierLink

From 75K App Store ratings

What we love

  • 👍 User-friendly
  • 🚀 Detailed tracking information
  • 💡 Helpful features like gas stations and food places
  • 🚀 Automated load tracking

Room to improve

  • 🐛 Inaccurate arrival/departure times
  • 🐛 Tracking issues when no active load
  • 🐛 Notifications for completed loads
  • 🐛 Inability to manually edit arrival/departure times

Amazon Relay

From 107K App Store ratings

What we love

  • 🚀 Efficient check-in/out process
  • 👍 User-friendly interface
  • 🚀 Streamlined load management

Room to improve

  • 🐛 Unreliable GPS navigation
  • 🕰️ Slow load board performance
  • 🤖 Poor customer service
  • 💰 Low pay rates
  • 🔍 Inaccurate location data

Bugs and requests

FourKites CarrierLink

Reported bugs

4 issues
  • App not updating properly
  • Incorrect load information
  • Tracking issues
  • Compatibility problems

Requested features

4 requests
  • Option to manually mark arrival and departure
  • Ability to repeat regular trips
  • Improved notification system
  • More customization options

Amazon Relay

Reported bugs

5 issues
  • Scanning issues with package barcodes
  • Inconsistent check-in/out process
  • Navigation routing errors
  • App freezes and crashes
  • Incorrect load status updates

Requested features

5 requests
  • Ability to avoid toll roads
  • Improved notification system for load changes
  • Customizable layout and navigation options
  • Integration with Bluetooth barcode scanners
  • Offline mode functionality

In-app purchases

None

FourKites CarrierLink

No in-app purchases

None

Amazon Relay

No in-app purchases

Questions

Is FourKites CarrierLink free?
FourKites CarrierLink is free to download, with no in-app purchases.
Is Amazon Relay free?
Amazon Relay is free to download, with no in-app purchases.
Which has better reviews, FourKites CarrierLink or Amazon Relay?
FourKites CarrierLink is rated higher. FourKites CarrierLink averages 4.9 out of 5 from 75K ratings, while Amazon Relay averages 4.7 from 107K ratings.
Do FourKites CarrierLink or Amazon Relay have ads?
Neither FourKites CarrierLink nor Amazon Relay shows ads.
Which is updated more often, FourKites CarrierLink or Amazon Relay?
FourKites CarrierLink ships an update every 5 weeks, and Amazon Relay fortnightly. Most recently, FourKites CarrierLink was updated on October 24, 2026 and Amazon Relay on October 24, 2026.

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