Load Board
The Real MJ
Driver
Relay App is trash
Finding parking
Driver entrances should be known when checking in
Zero Accountability for Their Own Mistakes
The biggest problem is the double standard between what Amazon expects from drivers and carriers and the accountability Amazon accepts for its own mistakes.
One time Amazon loaded my box truck with freight and sent me about 300 miles for delivery. When I arrived, the receiver told me only part of the freight belonged there. Amazon had loaded the rest by mistake. We were then told to return it.
That meant driving roughly 300 miles back with freight we never should have received, unloading it, and then driving another 300 miles empty. Despite the mistake being entirely on their side, we received zero additional compensation for the extra mileage, fuel, time, and lost opportunity.
This isn’t an isolated problem. I’ve arrived at Amazon-scheduled deliveries only to find the facility closed until morning. You can sit for 10 hours or longer, lose your next load, and completely destroy your schedule — often with no meaningful compensation.
Yet if a driver is late, even by a very small amount, everything is tracked and the carrier can face consequences.
Mistakes happen in logistics. That’s understandable. What isn’t acceptable is a system where Amazon’s mistakes repeatedly become the driver’s financial responsibility.
If Amazon expects drivers and carriers to be accountable for every minute and every mistake, Amazon should hold itself to the same standard.
President
Amazon
20+ Years on the Road: Amazon Relay Keeps the Wheels Turning
Thank you
Rates
Everything
Great company
Bugs//and ROC call
* delete the app
* turn my phone off and on
* redownload the app
* log back in
All for the app to have the same problem
Then when you call for help OMG ..look I’m not racist or prejudice but as a black men in America who drivers trucks i prefer to have another American speaking to me ..the fact that I don’t understand 95% of the ROC words or instructions gives me a headache.. Amazon has outsourced their phone program to a bunch of Indians with their fast talking and thick accents makes it damn impossible to communicate properly…it’s like amazon doesn’t want to pay Americans to do this job which is crazy because anyone would do for a reasonable amount. Jeff Bezos do better.
