Amazon Relay User Reviews

Customer Experience

Positive experience38.9% of reviews
Neutral9.5% of reviews
Negative experience51.6% of reviews

~ Based on 535 written reviews from the US App Store.

What users say

Is Amazon Relay Safe?

Amazon Relay appears safe based on user ratings. AppsHunter Safety Score for Amazon Relay is 94/100.

This assessment is based on 103,742 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
2.1% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 103,742 App Store ratings for Amazon Relay.

Is Amazon Relay Legit?

Amazon Relay appears to be a legitimate app. AppsHunter Legitimacy Score for Amazon Relay is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Rates

It’s unrealistic to do trucking with such low rates where the cost of operations is too high

Everything

10

Great company

Great place to work for I promise

Bugs//and ROC call

Amazon makes way to much money for there to be this many “bugs” in your system..every time I have a problem with it “ try and troubleshoot it”
* delete the app
* turn my phone off and on
* redownload the app
* log back in
All for the app to have the same problem
Then when you call for help OMG ..look I’m not racist or prejudice but as a black men in America who drivers trucks i prefer to have another American speaking to me ..the fact that I don’t understand 95% of the ROC words or instructions gives me a headache.. Amazon has outsourced their phone program to a bunch of Indians with their fast talking and thick accents makes it damn impossible to communicate properly…it’s like amazon doesn’t want to pay Americans to do this job which is crazy because anyone would do for a reasonable amount. Jeff Bezos do better.
Show more

GPS

El GPS debería tener más opciones de rutas alternas, siempre muestra una y es la más congestionada

Good service

Not wanting time

Driver

Yeah, after the update, the app is not useful

Great app

It’s a great app and helps me if I have any problems. I wish the customer service would be more understandable. I’m happy that it gives me a stable earning.

Car Play

This app should be available to display the map on Car play.

Good job

This is much easier app to navigate, everything is explained in detail. An Amazing app. Good job Relay app

El Gigante

Lo mejor de lo mejor pero contructivo para de cositas que limar(mejorar)
Como que piensan que andamos en Aviones no se relaciona los tiempos la mayoría de veses como van a planificar los viajes al límite de velocidad de las carreteras eso en que cabeza cabe es imposible tenemos que violar los límites para no yegar tarde y potras cositas que debería actualizar
Show more

Christopher

BAD you made it even harder to get in touch with ROC.

IC

Easy to use

Operator

Actually not accurate map sometimes the apps showing over speed or saying no truck zone

Horrible communication

It is very unfair to the trucking companies to not be able to communicate with a actual person to resolve a lot these problems we are experiencing on a day to day basis. Email, email, email and majority of the time just to get no response.

Best option

5 star

Worst app on my phone

Extremely glitchy. Too many problems ..

Geofence

Don't detect

Error

*I’m facing a major issue with the Amazon Relay app. Every time I try to pick up a trailer, I get the error: “No geocoordinates provided. No recent location coordinates were detected.” Because of this, I can’t complete the pickup properly. Please investigate and fix this issue as soon as possible.
I’m experiencing a major issue with the Amazon Relay app. Whenever there is an app update or I try to refresh the app, I get the “No geocoordinates provided” error.

The issue also happens when:

* Trying to take a selfie.
* Entering the trailer number.
* During check-in and check-out.

Because of this, I am unable to complete my pickups and deliveries properly. This appears to be an app issue, not a device issue. Please investigate and fix it as soon as possible.
Show more

Can’t book or View loads

There is this issue that you can’t view or book loads on the app.