Amazon Relay User Reviews

Customer Experience

Positive experience39.3% of reviews
Neutral9.9% of reviews
Negative experience50.8% of reviews

~ Based on 557 written reviews from the US App Store.

What users say

Is Amazon Relay Safe?

Amazon Relay appears safe based on user ratings. AppsHunter Safety Score for Amazon Relay is 94/100.

This assessment is based on 105,206 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
2.1% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 105,206 App Store ratings for Amazon Relay.

Is Amazon Relay Legit?

Amazon Relay appears to be a legitimate app. AppsHunter Legitimacy Score for Amazon Relay is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Driver

Best GPS

Slow

The app by itself sometimes takes forever to connect and slow to a network, even though when you have a four network bars

Function

The app is starting to freeze up a lot now and makes you have to do things twice before going through

Glitching

The application is glitching. There are times where I have to do the same thing over again to continue.

Relay App is trash

Crashes & freezes constantly. AI assistant is trash. Expected better from a Forbes 500 company.

Teo79

The best

I love Amazon

The best company forever

Amazon

Good work like the drop and hooks,

The new version is more complicated And is acting funny. Take longer to get the ROC for emergency.

Not too good

Driver

The best way to work

Navigate

Could use navigating on the way back.

Load Board

While adding filter, to change origin is very hard to do because there is no button to make it possible. This is on only app not on browser

The Real MJ

We need higher rates to accommodate the high fuel cost.

Driver

Best app for lodes

Relay App is trash

Crashes & freezes constantly. AI assistant is trash. Expected better from a trillion dollar company

Finding parking

Finding the parking location maybe bigger signs would help at pick up or drop offs

Driver entrances should be known when checking in

Let drivers know what entrance door to facilities

Zero Accountability for Their Own Mistakes

I’ve worked with many large companies in the transportation industry, and Amazon is by far the most dysfunctional and poorly managed company I’ve ever dealt with.

The biggest problem is the double standard between what Amazon expects from drivers and carriers and the accountability Amazon accepts for its own mistakes.

One time Amazon loaded my box truck with freight and sent me about 300 miles for delivery. When I arrived, the receiver told me only part of the freight belonged there. Amazon had loaded the rest by mistake. We were then told to return it.

That meant driving roughly 300 miles back with freight we never should have received, unloading it, and then driving another 300 miles empty. Despite the mistake being entirely on their side, we received zero additional compensation for the extra mileage, fuel, time, and lost opportunity.

This isn’t an isolated problem. I’ve arrived at Amazon-scheduled deliveries only to find the facility closed until morning. You can sit for 10 hours or longer, lose your next load, and completely destroy your schedule — often with no meaningful compensation.

Yet if a driver is late, even by a very small amount, everything is tracked and the carrier can face consequences.

Mistakes happen in logistics. That’s understandable. What isn’t acceptable is a system where Amazon’s mistakes repeatedly become the driver’s financial responsibility.

If Amazon expects drivers and carriers to be accountable for every minute and every mistake, Amazon should hold itself to the same standard.
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President

😂😂

Amazon

Greatest player in history