Comparison

Uber Freight vs Amazon Relay

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Uber Freight

This app empowers carriers with instant load bookings, upfront pricing, and detailed facility information. It offers tools to manage your business, including POD submission and driver management, making it a comprehensive solution for every haul.

Highlights
  • Instant load bookings
  • Upfront pricing and bidding
  • Seamless load searching
  • Smart load recommendations
  • In-app POD submission
  • Driver fleet management
Read full description

Uber Freight gives control to carriers with instant load bookings, upfront load and facility details, and business management tools. It's the one app for every haul. Hassle-free booking available 24/7 • Upfront pricing & bidding • Seamless searching • Smart load recommendations • Return load suggestions • Dedicated lanes • Upfront facility details, ratings and reviews reviews Tools to manage your business • Instant RateCon & in-app POD (Proof of Delivery) submission • Real-time tracking options • Performance scorecards • Manage drivers within your fleet • 24/7 customer support • Easy accessorial requests Sign up for Uber Freight to begin accessing our exclusive loads and in-app booking upon carrier approval. Have a question? Check out our support page or email freight-carrier@uber.com.

About

Amazon Relay

This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.

Highlights
  • Book and manage loads
  • Load board for scheduling
  • Suggested reloads for efficiency
  • Truck-friendly route navigation
  • Site-specific facility information
  • Digital proof of delivery
  • Load history tracking
Features
Read full description

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).

Screenshots

Uber Freight4 screens
Amazon Relay4 screens

Verdict

The call

The clearest difference is monetization model: Amazon Relay at free against Uber Freight's ad-supported. Amazon Relay also leads on review sentiment (39% vs 28%) and ratings volume (105K vs 13K). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Uber Freight against 4.7 for Amazon Relay. That said, the two scores are not equally well evidenced: Amazon Relay has 105K ratings behind it against 13K, so its average is the more settled of the two. Written reviews are what separate them: 28% of Uber Freight's written reviews are positive against 39% of Amazon Relay's.

UpkeepUpdate frequency

Uber Freight ships an update every 2 weeks, Amazon Relay fortnightly. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

Scorecard3 real differences · 7 level
Uber Freight versus Amazon Relay: the parameters behind the verdict, then further details
ParameterUber FreightAmazon Relay
PriceFreeFree
Rating4.8 (13K ratings) — better4.7 (105K ratings)
Positive reviews27.6% of reviews39.3% of reviews — better
Number of ratings13K105K — better
Update frequencyEvery 2 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad — betteriPhone
Requires iOS17.016.0 — better
Further details — not scored
Size278 MB345 MB
Age rating4+17+
DeveloperUber Technologies, Inc.AMZN Mobile LLC

Customer experience

Uber Freight

All ratings12,684 ratings
Positive94.3%
Neutral0.9%
Negative4.8%
Written reviews127 reviews
Positive27.6%
Neutral8.7%
Negative63.8%

Amazon Relay

All ratings105,206 ratings
Positive93.2%
Neutral2.1%
Negative4.7%
Written reviews550 reviews
Positive39.3%
Neutral9.8%
Negative50.9%

User reviews

Uber Freight

From 13K App Store ratings

What we love

  • ⭐ Easy to use app
  • 💰 Quick payments
  • 📞 Good customer support

Room to improve

  • 🔍 Unreliable load visibility
  • 🤖 Poor communication from non-English speaking support
  • ⏱️ Lengthy wait times for support
  • 🚫 Unfair detention policies
  • 💰 Low and inconsistent rates

Amazon Relay

From 105K App Store ratings

What we love

  • 🚀 Efficient check-in/out process
  • 👍 User-friendly interface
  • 🚀 Streamlined load management

Room to improve

  • 🐛 Unreliable GPS navigation
  • 🕰️ Slow load board performance
  • 🤖 Poor customer service
  • 💰 Low pay rates
  • 🔍 Inaccurate location data

Bugs and requests

Uber Freight

Reported bugs

3 issues
  • App crashes and freezes
  • Disappearing loads and incorrect load information
  • Tracking issues and location data sharing concerns

Requested features

4 requests
  • Ability to bid on loads
  • Improved load search filters
  • Easier detention claim process
  • Ability to upload documents without camera access

Amazon Relay

Reported bugs

5 issues
  • Scanning issues with package barcodes
  • Inconsistent check-in/out process
  • Navigation routing errors
  • App freezes and crashes
  • Incorrect load status updates

Requested features

5 requests
  • Ability to avoid toll roads
  • Improved notification system for load changes
  • Customizable layout and navigation options
  • Integration with Bluetooth barcode scanners
  • Offline mode functionality

In-app purchases

None

Uber Freight

No in-app purchases

None

Amazon Relay

No in-app purchases

Questions

Is Uber Freight free?
Uber Freight is free to download, with no in-app purchases.
Is Amazon Relay free?
Amazon Relay is free to download, with no in-app purchases.
Which has better reviews, Uber Freight or Amazon Relay?
Uber Freight is rated higher. Uber Freight averages 4.8 out of 5 from 13K ratings, while Amazon Relay averages 4.7 from 105K ratings.
Do Uber Freight or Amazon Relay have ads?
Neither Uber Freight nor Amazon Relay shows ads.
Which is updated more often, Uber Freight or Amazon Relay?
Uber Freight ships an update every 2 weeks, and Amazon Relay fortnightly. Most recently, Uber Freight was updated on September 23, 2026 and Amazon Relay on September 24, 2026.

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