Amazon Relay

Amazon Relay

by AMZN Mobile LLC

104K ratings
535 reviews
Free

Details

  • Released
  • Updated
  • October 25, 2017
  • August 17, 2026

Features

Amazon Relay screenshot #1 for iPhone
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Amazon Relay screenshot #5 for iPhone
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About

This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.

Book and manage loads
Load board for scheduling
Suggested reloads for efficiency
Truck-friendly route navigation
Site-specific facility information
Digital proof of delivery
Load history tracking
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What users say

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What's New in Amazon Relay

2.42

August 17, 2026

Bug fixes and app improvements

User reviews

Rates

It’s unrealistic to do trucking with such low rates where the cost of operations is too high

Everything

10

Great company

Great place to work for I promise

Bugs//and ROC call

Amazon makes way to much money for there to be this many “bugs” in your system..every time I have a problem with it “ try and troubleshoot it”
* delete the app
* turn my phone off and on
* redownload the app
* log back in
All for the app to have the same problem
Then when you call for help OMG ..look I’m not racist or prejudice but as a black men in America who drivers trucks i prefer to have another American speaking to me ..the fact that I don’t understand 95% of the ROC words or instructions gives me a headache.. Amazon has outsourced their phone program to a bunch of Indians with their fast talking and thick accents makes it damn impossible to communicate properly…it’s like amazon doesn’t want to pay Americans to do this job which is crazy because anyone would do for a reasonable amount. Jeff Bezos do better.
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GPS

El GPS debería tener más opciones de rutas alternas, siempre muestra una y es la más congestionada

Developer apps

User experience

🐞

Reported Bugs

5 issues

Scanning issues with package barcodes

Bug

Inconsistent check-in/out process

Bug

Navigation routing errors

Bug

App freezes and crashes

Bug

Incorrect load status updates

Bug

Requested Features

5 requests

Ability to avoid toll roads

Feature

Improved notification system for load changes

Feature

Customizable layout and navigation options

Feature

Integration with Bluetooth barcode scanners

Feature

Offline mode functionality

Feature

FAQ

What does the Amazon Relay app do?

The Amazon Relay app is a mobile tool for carriers, owner-operators, and drivers to manage their Amazon freight. It allows users to book and manage loads, find safe truck-friendly routes with specific facility information for faster entry, and track important delivery documents.

What are the key features for drivers?

Drivers can utilize free navigation on truck-friendly routes, including routing to Amazon truck entrances. The app provides lane guidance, notifications for load status changes, access to load history, the ability to report delays, and digital proof of delivery.

Is the Amazon Relay app free to use?

Yes, the Amazon Relay app is free to download and use. There are no upfront costs associated with accessing its features for managing freight and navigation.

What kind of loads can I manage with this app?

This app is specifically designed for managing Amazon freight. Carriers and drivers can use the load board to book loads that fit their schedule, and the app helps maximize driver schedules with suggested reloads along their routes.

Can I assign drivers to loads through the app?

Yes, carriers and owner-operators can use the Trips page within the app to view booked loads and assign or update drivers. This streamlines the process of managing your fleet and ensuring loads are handled efficiently.