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Amazon Relay

Amazon Relay

by AMZN Mobile LLC

107K ratings
568 reviews
💼 Business
Free

Details

Released
September 23, 2020
Updated
October 19, 2026

Features

Background Location Access

Developer

AMZN Mobile LLC
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Reviews summary↘︎
⭐568
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📝40+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
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About

This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.

✓Book and manage loads
✓Load board for scheduling
✓Suggested reloads for efficiency
✓Truck-friendly route navigation
✓Site-specific facility information
✓Digital proof of delivery
✓Load history tracking
Show original description

What users say about Amazon Relay

Reviews of Amazon Relay are mostly negative: the Business app is rated 4.7/5 from 107K App Store ratings. What users like most: efficient check-in/out process, user-friendly interface. Top complaints: unreliable GPS navigation, slow load board performance. Summarized from real user reviews.

Positive things

  • 🚀Efficient check-in/out process
  • 👍User-friendly interface
  • 🚀Streamlined load management

Negative things

  • 🐛Unreliable GPS navigation
  • 🕰️Slow load board performance
  • 🤖Poor customer service
  • 💰Low pay rates
  • 🔍Inaccurate location data
  • 🔄Frequent app crashes and bugs
See all reviews

What's New in Amazon Relay

2.45

October 19, 2026

Bug fixes and app improvements

User reviews

Most RecentHighest RatedLowest Rated

Amazon Relay issues

Every time I use Relay, I have to click the buttons a bunch of times because the app thinks it does not have Internet and everything is very slow on it and the selfies for every single trailer you pick up is really irritating
JJasonseadoo

Freedom

Love to have the freedom to book my own loads.
SBSOSS BOSS

Driver

Honestly, the most beautiful company I met at work in my life hopefully guys always be successful successfully thank you all the best for you
AAlosh🤞

Amazon

5 star
KKelfö

Confused

Though the experience was easy, I was confused because the directions said not to cut the seal, but the yard dog argued with me because he says my company doesn’t cut the seal and open the doors…. I didn’t cut the seal due to what the specific instructions said but your workers need to understand the directions we are given.
Show more
MMaryssa817
See 563 more reviews

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User experience

🐞

Reported Bugs

5 issues

Scanning issues with package barcodes

Bug

Inconsistent check-in/out process

Bug

Navigation routing errors

Bug

App freezes and crashes

Bug

Incorrect load status updates

Bug
✨

Requested Features

5 requests

Ability to avoid toll roads

Feature

Improved notification system for load changes

Feature

Customizable layout and navigation options

Feature

Integration with Bluetooth barcode scanners

Feature

Offline mode functionality

Feature

FAQ

What does the Amazon Relay app do?

The Amazon Relay app is a mobile tool for carriers, owner-operators, and drivers to manage their Amazon freight. It allows users to book and manage loads, find safe truck-friendly routes with specific facility information for faster entry, and track important delivery documents.

What are the key features for drivers?

Drivers can utilize free navigation on truck-friendly routes, including routing to Amazon truck entrances. The app provides lane guidance, notifications for load status changes, access to load history, the ability to report delays, and digital proof of delivery.

Is the Amazon Relay app free to use?

Yes, the Amazon Relay app is free to download and use. There are no upfront costs associated with accessing its features for managing freight and navigation.

What kind of loads can I manage with this app?

This app is specifically designed for managing Amazon freight. Carriers and drivers can use the load board to book loads that fit their schedule, and the app helps maximize driver schedules with suggested reloads along their routes.

Can I assign drivers to loads through the app?

Yes, carriers and owner-operators can use the Trips page within the app to view booked loads and assign or update drivers. This streamlines the process of managing your fleet and ensuring loads are handled efficiently.