This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.
Summarized from real user reviews of Amazon Relay. Based on 105K reviews and a 4.7/5 average, it highlights the 3 positives and 6 negatives reviewers mention most about this Business app.
2.44
September 21, 2026
Bug fixes and app improvements
5 issues
Scanning issues with package barcodes
Inconsistent check-in/out process
5 requests
Ability to avoid toll roads
Improved notification system for load changes
The Amazon Relay app is a mobile tool for carriers, owner-operators, and drivers to manage their Amazon freight. It allows users to book and manage loads, find safe truck-friendly routes with specific facility information for faster entry, and track important delivery documents.
Drivers can utilize free navigation on truck-friendly routes, including routing to Amazon truck entrances. The app provides lane guidance, notifications for load status changes, access to load history, the ability to report delays, and digital proof of delivery.
Yes, the Amazon Relay app is free to download and use. There are no upfront costs associated with accessing its features for managing freight and navigation.
This app is specifically designed for managing Amazon freight. Carriers and drivers can use the load board to book loads that fit their schedule, and the app helps maximize driver schedules with suggested reloads along their routes.
Yes, carriers and owner-operators can use the Trips page within the app to view booked loads and assign or update drivers. This streamlines the process of managing your fleet and ensuring loads are handled efficiently.
