Comparison

Dispatch vs Amazon Relay

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dispatch

This app connects independent delivery professionals and fleet drivers with delivery opportunities. It offers flexible work options, fair order matching, and instant payouts for drivers. Partner with businesses that value reliability and excellent service.

Highlights
  • Flexible work schedule
  • Delivery opportunity matching
  • Instant payouts
  • Driver support team
  • Professional delivery network
Features
Read full description

This app supports both independent delivery professionals and company-owned fleet drivers. For independent delivery professionals: Dispatch works with Delivery Pros who approach their work with reliability, communication, and care. You’re part of a growing delivery network that connects you with delivery opportunities tailored to your vehicle, skills, and goals. • Work your way – Choose when and where you drive. • Stay in control – Accept only the deliveries that fit your schedule. • Earn more efficiently – Instant payouts, fair order matching, and easy-to-use tools that help you maximize your time and earnings. • A support team that has your back – A respectful, responsive team that’s here when you need help. • Join a professional network – Partner with businesses that value reliability, care, and great service. Get started as a Dispatch Delivery Pro today: www.dispatchit.com/drivers

About

Amazon Relay

This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.

Highlights
  • Book and manage loads
  • Load board for scheduling
  • Suggested reloads for efficiency
  • Truck-friendly route navigation
  • Site-specific facility information
  • Digital proof of delivery
  • Load history tracking
Features
Read full description

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).

Screenshots

Dispatch4 screens
Amazon Relay4 screens

Verdict

The call

Dispatch and Amazon Relay both sit at 4.7 stars, but that hides the real split: 66% of Dispatch's written reviews are positive against 39% of Amazon Relay's. Amazon Relay's advantage is ratings volume (105K vs 2.4K). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Dispatch against 4.7 for Amazon Relay. That said, the two scores are not equally well evidenced: Amazon Relay has 105K ratings behind it against 2.4K, so its average is the more settled of the two. Written reviews are what separate them: 66% of Dispatch's written reviews are positive against 39% of Amazon Relay's.

UpkeepUpdate frequency

Dispatch ships an update every 2 weeks, Amazon Relay fortnightly. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard2 real differences · 8 level
Dispatch versus Amazon Relay: the parameters behind the verdict, then further details
ParameterDispatchAmazon Relay
PriceFreeFree
Rating4.7 (2.4K ratings)4.7 (105K ratings)
Positive reviews65.6% of reviews — better39.3% of reviews
Number of ratings2.4K105K — better
Update frequencyEvery 2 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod — betteriPhone
Requires iOS15.1 — better16.0
Further details — not scored
Size75 MB345 MB
Age rating17+17+
DeveloperDispatchIt, Inc.AMZN Mobile LLC

Customer experience

Dispatch

All ratings2,405 ratings
Positive92.0%
Neutral2.5%
Negative5.5%
Written reviews326 reviews
Positive65.6%
Neutral4.6%
Negative29.8%

Amazon Relay

All ratings105,206 ratings
Positive93.2%
Neutral2.1%
Negative4.7%
Written reviews550 reviews
Positive39.3%
Neutral9.8%
Negative50.9%

User reviews

Dispatch

From 2.4K App Store ratings

What we love

  • 🚀 Efficient and user-friendly app
  • 👍 Great customer service and support
  • 💰 Decent pay and earning potential
  • 📈 Consistent work opportunities
  • 🕰️ Flexible scheduling and control over work

Room to improve

  • 🔍 Lack of transparency in order details
  • 🚫 Deactivation and account issues
  • 💰 Declining pay rates and unfair compensation
  • 🚧 Inconsistent work availability in some areas
  • 🤖 Automated and impersonal communication

Amazon Relay

From 105K App Store ratings

What we love

  • 🚀 Efficient check-in/out process
  • 👍 User-friendly interface
  • 🚀 Streamlined load management

Room to improve

  • 🐛 Unreliable GPS navigation
  • 🕰️ Slow load board performance
  • 🤖 Poor customer service
  • 💰 Low pay rates
  • 🔍 Inaccurate location data

Bugs and requests

Dispatch

Reported bugs

4 issues
  • App crashes and freezes
  • Notification issues and order disappearances
  • Inaccurate order information and mileage
  • Glitches in payment and adjustment processing

Requested features

5 requests
  • Improve order details and transparency
  • Implement driver rating system and incentives
  • Provide more consistent work opportunities
  • Enhance communication and support channels
  • Optimize app performance and user experience

Amazon Relay

Reported bugs

5 issues
  • Scanning issues with package barcodes
  • Inconsistent check-in/out process
  • Navigation routing errors
  • App freezes and crashes
  • Incorrect load status updates

Requested features

5 requests
  • Ability to avoid toll roads
  • Improved notification system for load changes
  • Customizable layout and navigation options
  • Integration with Bluetooth barcode scanners
  • Offline mode functionality

In-app purchases

None

Dispatch

No in-app purchases

None

Amazon Relay

No in-app purchases

Questions

Is Dispatch free?
Dispatch is free to download, with no in-app purchases.
Is Amazon Relay free?
Amazon Relay is free to download, with no in-app purchases.
Which has better reviews, Dispatch or Amazon Relay?
Dispatch and Amazon Relay are both rated 4.7 out of 5 on the App Store, from 2.4K and 105K ratings respectively.
Do Dispatch or Amazon Relay have ads?
Neither Dispatch nor Amazon Relay shows ads.
Which is updated more often, Dispatch or Amazon Relay?
Dispatch ships an update every 2 weeks, and Amazon Relay fortnightly. Most recently, Dispatch was updated on September 22, 2026 and Amazon Relay on September 24, 2026.

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