Dispatch Reviews: Is It Legit?

Customer Experience

Positive experience65.7% of reviews
Neutral4.4% of reviews
Negative experience29.9% of reviews

~ Based on 344 written reviews from the US App Store.

What users say about Dispatch

Is Dispatch Safe?

Dispatch: Deliver More appears safe based on user ratings. AppsHunter Safety Score for Dispatch is 93/100.

This assessment is based on 2,595 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.0% of ratings point to a safe experience
2.5% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 2,405 App Store ratings for Dispatch.

Is Dispatch Legit?

Dispatch: Deliver More appears to be a legitimate app. AppsHunter Legitimacy Score for Dispatch is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I’d like to know when I qualify for instant pay

After paying the fees to complete my onboarding process, I guess it’s a question to figure out when my 10 qualifying orders are completed

Love it here!!

Best delivery app ever!!

Active drivers

Very cheap rate for driver

Underpaid

They take more than 50% of the delivery fees.

Poor Support for Drivers & Unfair Adjustment Process

I’ve had repeated issues with Dispatch when clients request services that go beyond the original delivery requirements. Drivers are often asked to move heavy items inside homes or businesses, place items into vehicles, unload at alternate locations, or perform additional physical labor. When we submit adjustment requests for this extra work, they are frequently denied or inadequately compensated—even when the additional service was specifically requested by the customer.

What is especially frustrating is the lack of meaningful customer support when trying to dispute these decisions. There doesn’t seem to be an effective way for drivers to explain the circumstances, provide documentation, or have an adjustment fairly reviewed. Drivers are expected to accommodate customers and provide good service, but when customers ask for work outside the delivery scope, Dispatch does not consistently support the driver afterward.

I enjoy doing deliveries and providing good customer service, but the adjustment process needs significant improvement. Drivers should be fairly compensated for additional labor, wait time, mileage, weight, and services requested by customers outside the original scope of the delivery.

Dispatch needs better driver support, clearer adjustment policies, and a fairer process for reviewing legitimate compensation requests.
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CEO Tru-Swift Transport LLC

A great way to earn extra cash before and after the old ball and chain 9 to 5.
Thank you Dispatch!

Low pay

The gas used and time don’t match the pay. It’s unreasonable to drive 20 miles away to drive anything for $11. Furhermore to move 59 boxes of tile or wood flooring into someone’s home for $50 is unreasonable.

Reliable app for delivery drivers

Great platform for independent drivers. The app is easy to navigate, dispatch support is responsive, and order workflow is smooth. Highly recommended if you're looking for extra delivery work.

ANOTHER LOW-PAY DELIVERY APP

DISPATCH will pay you enough to buy some Mc Donald’s for the day !! Keep in mind DISPATCH does NOT care about the rising gas prices as they have never put in place any gas-subvention for the drivers. The issues are these delivery-gig apps out there and the businesses that are using them to limit the drivers potentiality to evolve and to grow their own delivery-business. As long as businesses keep using these app drivers will always be begging for nickels and dimes as these apps will never pay the drivers fair enough for them to make a living.. in the meantime the corporate people that have these delivery contracts through Dispatch app are living large spending money they never worked for meanwhile the drivers are behind their wheels begging to feed their families . Where is the BBB why is the government never help the drivers with these surging delivery- and apps?
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First day

So far so good

Great app

Great app for gigs

Low ballers!!

To much effort and driving for such low pay. Nothing close enough to add up to anything worthy. Especially for pick up trucks. We can take all the heaviest loads but are not compensated as such. Having to make sure the load is safe and secure like a true professional doesn’t count for much here. I wish I could’ve given a better review, but it is what it is.
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Driver support

🙏 dispatch is definitely the best app for side hustle

Bad delivery

Sent me on a delivery to the wrong addy an didn’t not compensate

Ok app

Ok loads . Not all are well paid. Would be nice that the rates get adjusted to current fuel price . Also the app is ok at best , lots of connection time outs , glitches when accepting or looking at loads . They even put a new “order history” feature but it doesn’t even work . Would be nice if they invested in configuring the app bit more . Also just more consistent well paid loads . Overall ok.
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Nice

The best app

The best app

Dispatch is my only ⭐️⭐️⭐️⭐️⭐️

La mejor app

La mejor app

Cancelled orders

Twice now they have given me an over $300 order. I get to location and they say it’s assigned to another driver now. No cancel fee. No email or message support. I’ll stop driving until they figure this out. Wasting my time and gas for nothing. FYI go to small claims court over this.

LOW PAY

They need to pay the drivers better