Dispatch vs Uber Freight
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dispatch
This app connects independent delivery professionals and fleet drivers with delivery opportunities. It offers flexible work options, fair order matching, and instant payouts for drivers. Partner with businesses that value reliability and excellent service.
- Flexible work schedule
- Delivery opportunity matching
- Instant payouts
- Driver support team
- Professional delivery network
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This app supports both independent delivery professionals and company-owned fleet drivers. For independent delivery professionals: Dispatch works with Delivery Pros who approach their work with reliability, communication, and care. You’re part of a growing delivery network that connects you with delivery opportunities tailored to your vehicle, skills, and goals. • Work your way – Choose when and where you drive. • Stay in control – Accept only the deliveries that fit your schedule. • Earn more efficiently – Instant payouts, fair order matching, and easy-to-use tools that help you maximize your time and earnings. • A support team that has your back – A respectful, responsive team that’s here when you need help. • Join a professional network – Partner with businesses that value reliability, care, and great service. Get started as a Dispatch Delivery Pro today: www.dispatchit.com/drivers
Uber Freight
This app empowers carriers with instant load bookings, upfront pricing, and detailed facility information. It offers tools to manage your business, including POD submission and driver management, making it a comprehensive solution for every haul.
- Instant load bookings
- Upfront pricing and bidding
- Seamless load searching
- Smart load recommendations
- In-app POD submission
- Driver fleet management
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Uber Freight gives control to carriers with instant load bookings, upfront load and facility details, and business management tools. It's the one app for every haul. Hassle-free booking available 24/7 • Upfront pricing & bidding • Seamless searching • Smart load recommendations • Return load suggestions • Dedicated lanes • Upfront facility details, ratings and reviews reviews Tools to manage your business • Instant RateCon & in-app POD (Proof of Delivery) submission • Real-time tracking options • Performance scorecards • Manage drivers within your fleet • 24/7 customer support • Easy accessorial requests Sign up for Uber Freight to begin accessing our exclusive loads and in-app booking upon carrier approval. Have a question? Check out our support page or email freight-carrier@uber.com.
Screenshots
Verdict
Dispatch and Uber Freight both sit at 4.7 stars, but that hides the real split: 66% of Dispatch's written reviews are positive against 28% of Uber Freight's. Dispatch also leads on monetization model (free vs ad-supported) and iOS requirement (15.1 vs 17.0). Uber Freight's advantage is ratings volume (13K vs 2.4K). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Dispatch against 4.8 for Uber Freight. That said, the two scores are not equally well evidenced: Uber Freight has 13K ratings behind it against 2.4K, so its average is the more settled of the two. Written reviews are what separate them: 66% of Dispatch's written reviews are positive against 28% of Uber Freight's.
Both ship on a similar rhythm, roughly every 2 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | Dispatch | Uber Freight |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (2.4K ratings) | 4.8 (13K ratings) — better |
| Positive reviews | 65.6% of reviews — better | 27.6% of reviews |
| Number of ratings | 2.4K | 13K — better |
| Update frequency | Every 2 weeks | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 75 MB | 278 MB |
| Age rating | 17+ | 4+ |
| Developer | DispatchIt, Inc. | Uber Technologies, Inc. |
Customer experience
Dispatch
Uber Freight
User reviews
Dispatch
From 2.4K App Store ratingsWhat we love
- 🚀 Efficient and user-friendly app
- 👍 Great customer service and support
- 💰 Decent pay and earning potential
- 📈 Consistent work opportunities
- 🕰️ Flexible scheduling and control over work
Room to improve
- 🔍 Lack of transparency in order details
- 🚫 Deactivation and account issues
- 💰 Declining pay rates and unfair compensation
- 🚧 Inconsistent work availability in some areas
- 🤖 Automated and impersonal communication
Uber Freight
From 13K App Store ratingsWhat we love
- ⭐ Easy to use app
- 💰 Quick payments
- 📞 Good customer support
Room to improve
- 🔍 Unreliable load visibility
- 🤖 Poor communication from non-English speaking support
- ⏱️ Lengthy wait times for support
- 🚫 Unfair detention policies
- 💰 Low and inconsistent rates
Bugs and requests
Dispatch
Reported bugs
4 issues- App crashes and freezes
- Notification issues and order disappearances
- Inaccurate order information and mileage
- Glitches in payment and adjustment processing
Requested features
5 requests- Improve order details and transparency
- Implement driver rating system and incentives
- Provide more consistent work opportunities
- Enhance communication and support channels
- Optimize app performance and user experience
Uber Freight
Reported bugs
3 issues- App crashes and freezes
- Disappearing loads and incorrect load information
- Tracking issues and location data sharing concerns
Requested features
4 requests- Ability to bid on loads
- Improved load search filters
- Easier detention claim process
- Ability to upload documents without camera access
In-app purchases
Dispatch
No in-app purchases
Uber Freight
No in-app purchases
