Comparison

CallRail vs Force Fleet Tracking

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CallRail

Manage calls, texts, and forms from your business tracking number on the go. Engage leads instantly, qualify them with notes and tags, and access real-time insights and AI-powered call summaries.

Highlights
  • Send and receive text messages
  • Manage calls on the go
  • Add tags, values, and notes to leads
  • View dashboard metrics
  • AI-powered call summaries
Features
Read full description

Take the power of CallRail with you everywhere, so you never miss an opportunity. With CallRail’s mobile app, you can monitor key insights and manage calls, texts, and forms while on the go. Engage leads instantly with text messaging -Send and receive text messages directly in the app from the CallRail tracking number of your choice. Make and manage calls on the go -Connect with leads at the right moment by managing calls within the app. Qualify leads and stay organized -Add tags, values, and notes to track lead quality and capture important details about every interaction. Access actionable insights -View high level metrics with our new dashboard and get call summaries with AI-powered Premium Conversation Intelligence™ so you can respond faster. Empower your business with real-time insights and seamless communication, all from your mobile device.

About

Force Fleet Tracking

Monitor your business vehicles in real-time with GPS tracking and dashcam footage. Track driver locations, vehicle health, and ensure safer driving habits. Protect your business from liability with advanced alerts and reporting.

Highlights
  • Real-time GPS tracking
  • Trip history and route analysis
  • Engine diagnostics and maintenance records
  • Driver safety scoring
  • Dashcam live view and event clips
  • Crash detection and alerts
Read full description

Force Fleet is the ideal GPS vehicle tracking and dashcam video solution for business owners like you. Track your drivers and employees in the field, monitor the health and performance of your business vehicles, and protect your business from liability. *Note: This app is designed for existing Force Fleet customers and requires an active LTE connected GPS Tracker and/or TrakView Dashcam device. To learn more, visit forcefleet.com. Track your vehicles in real time Location Sharing Links: send your customers a link allowing them to track a specific vehicle on its way to a service call Live GPS Tracking: Vehicle locations updated on a map, every 10 seconds Trip History: Start / stop, route, distance, duration, gas mileage, speed, and driving behavior Location Alerts: Set up geofences (virtual boundaries) and get a notification upon entry or exit Monitor your vehicle health Engine Diagnostics: DTC (Diagnostic Trouble Codes) with descriptions Maintenance Records & Recalls: list of all the recommended services for at each mileage interval, plus alerts for OEM notices TireCheck: patented feature for monitoring tire tread depth using your mobile device’s camera Ensure safer driving and better security Driver Safety Scores and Reports: coach safer driving habits with RoadScore on every trip Speeding Alerts: Get real-time speeding alert notifications based on the driver and the vehicle Disturbance Alerts: Instant notifications if any of your vehicles is bumped, towed, broken into, or otherwise disturbed while parked. NEW TrakView Dashcam Features Automatic Trip Recording: Automatically records entire trip on local memory Driving Event Clips: Harsh braking rapid acceleration, crashes, and disturbances are categorized in the Clips section for easy access Dashcam Live View: See what’s happening inside and out of your vehicles from your phone or computer, 24/7. Video Clip Finder: Easily go back in time to find the video clips that matter to your business. Crash Detection and Alerts: Get an alert on your phone if a vehicle is involved in an accident. Utilizes the world’s most advanced crash detection algorithm, developed and certified by Bosch.

Screenshots

CallRail4 screens
Force Fleet Tracking4 screens

Verdict

The call

CallRail and Force Fleet Tracking both sit at 4.6 stars, but that hides the real split: 43% of Force Fleet Tracking's written reviews are positive against 10% of CallRail's. Force Fleet Tracking also leads on monetization model (free vs freemium) and ratings volume (328 vs 37). CallRail's advantage is update cadence (every 3 weeks vs every 2 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CallRail holds the better App Store score, 4.6 against 4.4. That said, the two scores are not equally well evidenced: Force Fleet Tracking has 328 ratings behind it against 37, so its average is the more settled of the two. Written reviews complicate that: 10% of CallRail's written reviews are positive against 43% of Force Fleet Tracking's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

CallRail ships an update every 3 weeks, Force Fleet Tracking every 2 months. The most recent releases landed on October 16, 2026 and October 15, 2026 respectively.

Scorecard4 real differences · 6 level
CallRail versus Force Fleet Tracking: the parameters behind the verdict, then further details
ParameterCallRailForce Fleet Tracking
PriceFreeFree
Rating4.6 (37 ratings) — better4.4 (328 ratings)
Positive reviews10.0% of reviews42.9% of reviews — better
Number of ratings37328 — better
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPad — betteriPhone
Requires iOS17.016.0 — better
Further details — not scored
Size48 MB76 MB
Age rating4+4+
DeveloperCallRail, Inc.moj.io Inc.

Customer experience

CallRail

All ratings37 ratings
Positive89.2%
Neutral0.0%
Negative10.8%
Written reviews80 reviews
Positive10.0%
Neutral6.3%
Negative83.8%

Force Fleet Tracking

All ratings328 ratings
Positive82.0%
Neutral6.7%
Negative11.3%
Written reviews21 reviews
Positive42.9%
Neutral9.5%
Negative47.6%

Bugs and requests

CallRail

Not enough reviews yet to summarise bugs or requests.

Force Fleet Tracking

Reported bugs

20 issues
  • Tracking is constantly inaccurate
  • Terrible connectivity
  • Always glitches
  • App is very glitchy
  • Cameras are unreliable
Show 15 more
  • Cameras hard to connect
  • Cameras constantly drop signal
  • Cameras don’t give accurate locations
  • Cameras are offline half the time
  • Software glitches all the time
  • Critical features don’t work
  • Firmware issues
  • Trucks always going off line
  • Integration with Housecall Pro not set up right
  • Confusing for multiple vehicles
  • App is very slow
  • Random notifications without specification
  • Basic integration with Housecall Pro
  • No ability to customize maintenance schedules
  • Notifications when vehicles are parked

Requested features

5 requests
  • Add dash camera feature
  • Live moving vehicle tracking
  • Speed alerts
  • Ability to customize maintenance schedules
  • Ability to upload maintenance from vehicles

In-app purchases

None

CallRail

No in-app purchases

None

Force Fleet Tracking

No in-app purchases

Questions

Is CallRail free?
CallRail is free to download, with no in-app purchases.
Is Force Fleet Tracking free?
Force Fleet Tracking is free to download, with no in-app purchases.
Which has better reviews, CallRail or Force Fleet Tracking?
CallRail is rated higher. CallRail averages 4.6 out of 5 from 37 ratings, while Force Fleet Tracking averages 4.4 from 328 ratings.
Do CallRail or Force Fleet Tracking have ads?
Neither CallRail nor Force Fleet Tracking shows ads.
Which is updated more often, CallRail or Force Fleet Tracking?
CallRail ships an update every 3 weeks, and Force Fleet Tracking every 2 months. Most recently, CallRail was updated on October 16, 2026 and Force Fleet Tracking on October 15, 2026.

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