CallRail vs Force Fleet Tracking
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CallRail
Manage calls, texts, and forms from your business tracking number on the go. Engage leads instantly, qualify them with notes and tags, and access real-time insights and AI-powered call summaries.
- Send and receive text messages
- Manage calls on the go
- Add tags, values, and notes to leads
- View dashboard metrics
- AI-powered call summaries
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Take the power of CallRail with you everywhere, so you never miss an opportunity. With CallRail’s mobile app, you can monitor key insights and manage calls, texts, and forms while on the go. Engage leads instantly with text messaging -Send and receive text messages directly in the app from the CallRail tracking number of your choice. Make and manage calls on the go -Connect with leads at the right moment by managing calls within the app. Qualify leads and stay organized -Add tags, values, and notes to track lead quality and capture important details about every interaction. Access actionable insights -View high level metrics with our new dashboard and get call summaries with AI-powered Premium Conversation Intelligence™ so you can respond faster. Empower your business with real-time insights and seamless communication, all from your mobile device.
Force Fleet Tracking
Monitor your business vehicles in real-time with GPS tracking and dashcam footage. Track driver locations, vehicle health, and ensure safer driving habits. Protect your business from liability with advanced alerts and reporting.
- Real-time GPS tracking
- Trip history and route analysis
- Engine diagnostics and maintenance records
- Driver safety scoring
- Dashcam live view and event clips
- Crash detection and alerts
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Force Fleet is the ideal GPS vehicle tracking and dashcam video solution for business owners like you. Track your drivers and employees in the field, monitor the health and performance of your business vehicles, and protect your business from liability. *Note: This app is designed for existing Force Fleet customers and requires an active LTE connected GPS Tracker and/or TrakView Dashcam device. To learn more, visit forcefleet.com. Track your vehicles in real time Location Sharing Links: send your customers a link allowing them to track a specific vehicle on its way to a service call Live GPS Tracking: Vehicle locations updated on a map, every 10 seconds Trip History: Start / stop, route, distance, duration, gas mileage, speed, and driving behavior Location Alerts: Set up geofences (virtual boundaries) and get a notification upon entry or exit Monitor your vehicle health Engine Diagnostics: DTC (Diagnostic Trouble Codes) with descriptions Maintenance Records & Recalls: list of all the recommended services for at each mileage interval, plus alerts for OEM notices TireCheck: patented feature for monitoring tire tread depth using your mobile device’s camera Ensure safer driving and better security Driver Safety Scores and Reports: coach safer driving habits with RoadScore on every trip Speeding Alerts: Get real-time speeding alert notifications based on the driver and the vehicle Disturbance Alerts: Instant notifications if any of your vehicles is bumped, towed, broken into, or otherwise disturbed while parked. NEW TrakView Dashcam Features Automatic Trip Recording: Automatically records entire trip on local memory Driving Event Clips: Harsh braking rapid acceleration, crashes, and disturbances are categorized in the Clips section for easy access Dashcam Live View: See what’s happening inside and out of your vehicles from your phone or computer, 24/7. Video Clip Finder: Easily go back in time to find the video clips that matter to your business. Crash Detection and Alerts: Get an alert on your phone if a vehicle is involved in an accident. Utilizes the world’s most advanced crash detection algorithm, developed and certified by Bosch.
Screenshots
Verdict
CallRail and Force Fleet Tracking both sit at 4.6 stars, but that hides the real split: 43% of Force Fleet Tracking's written reviews are positive against 10% of CallRail's. Force Fleet Tracking also leads on monetization model (free vs freemium) and ratings volume (328 vs 37). CallRail's advantage is update cadence (every 3 weeks vs every 2 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CallRail holds the better App Store score, 4.6 against 4.4. That said, the two scores are not equally well evidenced: Force Fleet Tracking has 328 ratings behind it against 37, so its average is the more settled of the two. Written reviews complicate that: 10% of CallRail's written reviews are positive against 43% of Force Fleet Tracking's, so the app with the better star average is not the one people write more warmly about.
CallRail ships an update every 3 weeks, Force Fleet Tracking every 2 months. The most recent releases landed on October 16, 2026 and October 15, 2026 respectively.
| Parameter | CallRail | Force Fleet Tracking |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (37 ratings) — better | 4.4 (328 ratings) |
| Positive reviews | 10.0% of reviews | 42.9% of reviews — better |
| Number of ratings | 37 | 328 — better |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 48 MB | 76 MB |
| Age rating | 4+ | 4+ |
| Developer | CallRail, Inc. | moj.io Inc. |
Customer experience
CallRail
Force Fleet Tracking
Bugs and requests
CallRail
Not enough reviews yet to summarise bugs or requests.
Force Fleet Tracking
Reported bugs
20 issues- Tracking is constantly inaccurate
- Terrible connectivity
- Always glitches
- App is very glitchy
- Cameras are unreliable
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- Cameras hard to connect
- Cameras constantly drop signal
- Cameras don’t give accurate locations
- Cameras are offline half the time
- Software glitches all the time
- Critical features don’t work
- Firmware issues
- Trucks always going off line
- Integration with Housecall Pro not set up right
- Confusing for multiple vehicles
- App is very slow
- Random notifications without specification
- Basic integration with Housecall Pro
- No ability to customize maintenance schedules
- Notifications when vehicles are parked
Requested features
5 requests- Add dash camera feature
- Live moving vehicle tracking
- Speed alerts
- Ability to customize maintenance schedules
- Ability to upload maintenance from vehicles
In-app purchases
CallRail
No in-app purchases
Force Fleet Tracking
No in-app purchases
Questions
Is CallRail free?
Is Force Fleet Tracking free?
Which has better reviews, CallRail or Force Fleet Tracking?
Do CallRail or Force Fleet Tracking have ads?
Which is updated more often, CallRail or Force Fleet Tracking?
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