CallRail vs Workast
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CallRail
Manage calls, texts, and forms from your business tracking number on the go. Engage leads instantly, qualify them with notes and tags, and access real-time insights and AI-powered call summaries.
- Send and receive text messages
- Manage calls on the go
- Add tags, values, and notes to leads
- View dashboard metrics
- AI-powered call summaries
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Take the power of CallRail with you everywhere, so you never miss an opportunity. With CallRail’s mobile app, you can monitor key insights and manage calls, texts, and forms while on the go. Engage leads instantly with text messaging -Send and receive text messages directly in the app from the CallRail tracking number of your choice. Make and manage calls on the go -Connect with leads at the right moment by managing calls within the app. Qualify leads and stay organized -Add tags, values, and notes to track lead quality and capture important details about every interaction. Access actionable insights -View high level metrics with our new dashboard and get call summaries with AI-powered Premium Conversation Intelligence™ so you can respond faster. Empower your business with real-time insights and seamless communication, all from your mobile device.
Workast
This app helps teams manage projects, tasks, and to-dos seamlessly within Slack. It ensures no action items are missed in fast-paced conversations, providing clarity on responsibilities and deadlines. Users can track progress, review completed work, and receive updates, leading to better organization and reduced stress.
- Task creation and management
- Project and client organization
- Due dates and assignees
- Task commenting and updates
- Slack integration
- Task tracking and completion review
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Workast is the best project management platform for Slack teams. Workast helps teams manage projects, tasks, events, clients and to-dos easily. Use your Slack account to sign up in less than a minute and keep track of work in both Slack and Workast, creating tasks quickly and seeing what needs to be done wherever you like to work. In fast paced conversations, tasks often get missed and work left undone. Workast helps record and track action items so that work is never forgotten about again. Team members know exactly what needs to be done and feel more organized, less stressed and focused when they have their work in Workast. What can you do with Workast: - Add a task for projects, reminders, ideas, to-dos and requests - Create and manage projects, clients, customer requests, daily work and ad-hoc tasks - Add due dates, assignees, followers, files and additional information to tasks - Comment on tasks or make changes to existing tasks - See all the tasks assigned to you so you know exactly what needs to be done - Keep track of all the tasks that are due today so you don’t miss any work - Review all the work you’ve completed in Workast and your accomplishments - Get notified of any task updates and changes - Create and manage tasks directly in Slack Free to download and unlimited usage: - Try Workast out for free - Upgrade Workast for larger teams and advanced features
Screenshots
Verdict
The clearest difference is review sentiment: Workast at 71% against CallRail's 10%. Workast also leads on monetization model (free vs freemium) and iOS requirement (9.0 vs 17.0). CallRail's advantage is rating (4.6 vs 4.0) and update cadence (every 4 weeks vs every 2 months). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CallRail holds the better App Store score, 4.6 against 4.0. That said, the two scores are not equally well evidenced: CallRail has 37 ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 10% of CallRail's written reviews are positive against 71% of Workast's, so the app with the better star average is not the one people write more warmly about.
CallRail ships an update every 4 weeks, Workast every 2 months. Both last shipped on October 20, 2026.
| Parameter | CallRail | Workast |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (37 ratings) — better | 4.0 (7 ratings) |
| Positive reviews | 10.0% of reviews | 71.4% of reviews — better |
| Number of ratings | 37 — better | 7 |
| Update frequency | Every 4 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 48 MB | 26 MB |
| Age rating | 4+ | 4+ |
| Developer | CallRail, Inc. | Workast, Inc. |
Customer experience
CallRail
Workast
In-app purchases
CallRail
No in-app purchases
Workast
No in-app purchases
