Hydro vs AFx Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hydro
Monitor power outages, track your electricity usage, and manage your account. Get outage updates, view consumption data, and access billing information. Receive personalized recommendations to help you save energy.
- Track power outage status
- Monitor electricity consumption
- View billing and payment history
- Sign up for payment plans
- Receive outage notifications
- Get personalized energy-saving tips
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With the Hydro-Québec app, follow track the status of an outage, access information about your account and track your electricity consumption. Power outages The tool to find out more about ongoing outages and planned service interruptions. • Track the service status for any addresses you want at any time. • Manage the tracking options for any addresses you want. • Add a label for the addresses you are tracking: daycare, school, condo, parents. • Activate notifications to receive information about the service status and to find out if there are any planned service interruptions at those addresses. • Report an outage easily. Your consumption Your consumption data presented in different ways to help you track, understand and manage your electricity consumption: • An overview of your hourly electricity consumption from the previous day • An overview of the current period and a forecast of the bill amount • Detailed analysis of your electricity consumption, including a breakdown by use • Comparison with households similar to yours Your account Quick access to sign up for services and manage your account. • See your account balance and next billing date. • See your billing and payment history. • Sign up for the Equalized Payments Plan to pay the same amount every month, winter and summer alike, and receive an alert when you use more electricity than anticipated. • Sign up for Pre-Authorized Debit and avoid late payments. • Turn on notifications to receive billing notices and payment due reminders. Determine your home’s profile and get customized recommendations so you can build your action plan and save. You can easily update your profile when necessary. Click on “More” to for even more! • Options for modifying your home’s profile or for selecting, modifying or adding an account in your Customer Space • App settings to turn on the notifications, modify the language and define your connection options, including Continuous connection • Quick links to the most commonly used online services • Information about how to contact us • Information about touring facilities that are open to the public • Hydro-Québec news
AFx Mobile
Monitor and control your building's systems remotely using your smartphone. Manage doors, areas, sensors, and cameras, and receive instant alerts for system activity. This app also allows for mobile credential replacement for access control.
- Remote building system monitoring
- Control doors, areas, sensors, and cameras
- Arm and disarm systems
- Receive instant system status alerts
- Mobile credential replacement
- View camera streams
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AFx Mobile harnesses the power of the AFx Express Device AFx Enterprise 4.2.181.10+ with Web Client 1.44.0.17+ enabling you to monitor and control your building while on the go, with the ease and convenience of your smartphone. With the swipe of a finger you can connect to any of your AFx Express or Enterprise sites, check the status, arm or disarm, control lights, locks, signage, heating - even cameras - from anywhere, at any time. View and control: - Doors - Areas - Sensors (Inputs) - Controls (Outputs) - Cameras (select stream types) The app provides instant awareness of system status, and enables you to arm or disarm with a simple tap. Subscribe to push notifications to receive alerts of system or sensor activity. Use AFx Mobile Credentials to replace your existing card or tag by entering the supplied site code and card number against your user in the system*. * Requires Bluetooth capable device and AFx Dual Technology reader with firmware build 178 or above
Screenshots
Verdict
The clearest difference is update cadence: Hydro at every 6 weeks against AFx Mobile's every 13 months. Hydro also leads on review sentiment (65% vs 50%). AFx Mobile's advantage is iOS requirement (14.0 vs 16.7). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hydro ships an update every 6 weeks, AFx Mobile every 13 months. The most recent releases landed on October 16, 2026 and October 2, 2026 respectively.
| Parameter | Hydro | AFx Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (7 ratings) — better | — |
| Positive reviews | 64.9% of reviews — better | 50.0% of reviews |
| Number of ratings | 7 — better | — |
| Update frequency | Every 6 weeks — better | Every 13 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.7 | 14.0 — better |
| Further details — not scored | ||
| Size | 73 MB | 22 MB |
| Age rating | 4+ | 4+ |
| Developer | Hydro Québec | Csg Security Corporation |
Customer experience
Hydro
AFx Mobile
Bugs and requests
Hydro
Reported bugs
23 issues- System verification for outages not working
- Application not supported message
- Application doesn't work
- Impossible to connect after update
- Forgets biometric data
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- Application does not work
- Cannot login to pay bill
- Address no longer shown in outage info
- Consumption information not working consistently
- App crashes or shows white screen
- Login issues
- Application is slow
- Services often unavailable
- Outdated design
- Application not functioning
- Inconsistent information
- Cannot login
- App is often down
- No updates during outage
- Inconsistent with website
- Forgets credentials
- Not working when it counts
- Information not reliable during outages
Requested features
7 requests- Dark mode option
- Ability to classify multiple addresses
- Add 2FA
- Real-time maintenance team arrival status
- Consumption history beyond one day
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- Maintain compatibility with older iOS versions
- Native iOS app development
AFx Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Hydro
No in-app purchases
AFx Mobile
No in-app purchases









