Hydro vs Le 429

With the Hydro-Québec app, follow track the status of an outage, access information about your account and track your electricity consumption. Power outages The tool to find out more about ongoing outages and planned service interruptions. • Track the service status for any addresses you want at any time. • Manage the tracking options for any addresses you want. • Add a label for the addresses you are tracking: daycare, school, condo, parents. • Activate notifications to receive information about the service status and to find out if there are any planned service interruptions at those addresses. • Report an outage easily. Your consumption Your consumption data presented in different ways to help you track, understand and manage your electricity consumption: • An overview of your hourly electricity consumption from the previous day • An overview of the current period and a forecast of the bill amount • Detailed analysis of your electricity consumption, including a breakdown by use • Comparison with households similar to yours Your account Quick access to sign up for services and manage your account. • See your account balance and next billing date. • See your billing and payment history. • Sign up for the Equalized Payments Plan to pay the same amount every month, winter and summer alike, and receive an alert when you use more electricity than anticipated. • Sign up for Pre-Authorized Debit and avoid late payments. • Turn on notifications to receive billing notices and payment due reminders. Determine your home’s profile and get customized recommendations so you can build your action plan and save. You can easily update your profile when necessary. Click on “More” to for even more! • Options for modifying your home’s profile or for selecting, modifying or adding an account in your Customer Space • App settings to turn on the notifications, modify the language and define your connection options, including Continuous connection • Quick links to the most commonly used online services • Information about how to contact us • Information about touring facilities that are open to the public • Hydro-Québec news

L'application a été conçue pour améliorer la manière dont vous restez en contact avec votre syndicat, en offrant une approche moderne pour explorer toutes les options de communication disponibles. À la fois interactive et facile à utiliser, elle a pour objectif de fluidifier les échanges et de renforcer les liens entre les membres et le syndicat. Avec cette application, vous pourrez envoyer directement depuis votre téléphone différents types de formulaires, adaptés à vos besoins, que ce soit pour des demandes d'informations, des suggestions ou des préoccupations. Ces formulaires seront automatiquement envoyés à la personne la mieux placée pour y répondre, assurant ainsi une prise en charge rapide et efficace de vos demandes. Cette solution innovante facilite non seulement la communication, mais aussi la collecte de vos retours, garantissant ainsi une meilleure réactivité et un suivi personnalisé.