BOQ Secure vs Latitude App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BOQ Secure
This app replaces a physical security token with a digital version on your smartphone. It requires online banking registration and a specific daily transaction limit to activate. Contact customer service for activation details and further information.
- Digital security token
- Replaces physical device
- Mobile-based authentication
- Online banking integration
- Customer service activation
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BOQ Secure provides you with an alternative to the physical BOQ Security Token device, placing the token on your phone and removing the need to carry an additional device. Once you have downloaded this app, you will need to obtain activation details by calling our Customer Contact Centre on 1300 55 72 72. Please note: To use this app you will need to be registered for Online Banking and have a daily limit which requires the use of a BOQ Security Token. If you would like further information about registering for Online Banking please contact our Customer Contact Centre on 1300 55 72 72. BOQ Secure is provided by Bank of Queensland Limited ABN 32 009 656 740 (BOQ) AFSL and Australian Credit Licence No 244616.
Latitude App
Manage all your credit card accounts and finances in one secure mobile application. Access balances, view transactions, lock your card, and track spending. Offers promotions, rewards, and in-app messaging for a comprehensive financial overview.
- Access accounts with Touch ID/Face ID
- Add card to Apple Wallet
- Temporarily lock your card
- View balances and transactions
- Track spending
- Receive push notifications
- In-app messaging
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Latitude’s mobile app brings all your finances together in one place. We’re always listening to your feedback and building the app around what matters to you. Credit card features currently include: • Access accounts with Touch ID or Face ID • Add your card to your Apple wallet • Temporarily lock your card • Fast access to all balances • View your statements • Check payment due date • View all transaction information • View and change personal details • Activate your new card • Set or change card PIN • Set up direct debit (Australia only) • Pay by bank transfer (Australia only) • Request a refund (Australia only) • Request a letter • Request account closure • Create a balance transfer • Receive push notifications • Track your spending • Split your credit limit (eligible customers only) • Add an additional card holder • Click to pay Other app features: • View our latest promotions • In app messaging • Receive digital letters • Enhanced secure login • Enhanced homepage • Spend Tracker (Latitude 28 Degrees Global Platinum Mastercard - New customers only) • Rewards with offers, discounts and perks You can view all the products below from your Latitude App: Australia products: • Latitude Gem Visa • Latitude GO Mastercard & GO Platinum Mastercard • Apple Financial Services (AFS) CreditLine • Latitude 28 Degrees Global Platinum Mastercard • Latitude Low Rate Mastercard • Latitude Infinity Rewards Visa • David Jones Premiere, Prestige and Icon Mastercard • Latitude Eco Mastercard • Latitude Mastercard • Care Credit • CreditLine • Buyer's Edge Gem Finance New Zealand products: • Gem Visa • Gem Essentials • Gem CreditLine
Screenshots
Verdict
The clearest difference is review sentiment: Latitude App at 49% against BOQ Secure's 10%. Latitude App also leads on update cadence (fortnightly vs every 10 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BOQ Secure ships an update every 10 months, Latitude App fortnightly. The most recent releases landed on October 7, 2026 and October 27, 2026 respectively.
| Parameter | BOQ Secure | Latitude App |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.6 (162 ratings) — better |
| Positive reviews | 10.0% of reviews | 48.5% of reviews — better |
| Number of ratings | — | 162 — better |
| Update frequency | Every 10 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 16 |
| Further details — not scored | ||
| Size | 7 MB | 200 MB |
| Age rating | 4+ | 4+ |
| Developer | Bank of Queensland | Latitude Financial Services Australia Holdings Pty Ltd |
Customer experience
BOQ Secure
Latitude App
Bugs and requests
BOQ Secure
Not enough reviews yet to summarise bugs or requests.
Latitude App
Reported bugs
4 issues- App crashes after update
- Unable to log in or create account
- Delayed or missing transaction updates
- Inability to make payments or access account
Requested features
6 requests- Allow users to select which purchase to apply payments to
- Provide notifications for upcoming payments
- Add ability to lock/unlock card within the app
- Show full transaction details and breakdown
- Improve app stability and reliability
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- Simplify the app interface and navigation
In-app purchases
BOQ Secure
No in-app purchases
Latitude App
No in-app purchases
Questions
Is BOQ Secure free?
Is Latitude App free?
Do BOQ Secure or Latitude App have ads?
Which is updated more often, BOQ Secure or Latitude App?
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