Comparison

BOQ Secure vs Latitude App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BOQ Secure

This app replaces a physical security token with a digital version on your smartphone. It requires online banking registration and a specific daily transaction limit to activate. Contact customer service for activation details and further information.

Highlights
  • Digital security token
  • Replaces physical device
  • Mobile-based authentication
  • Online banking integration
  • Customer service activation
Read full description

BOQ Secure provides you with an alternative to the physical BOQ Security Token device, placing the token on your phone and removing the need to carry an additional device. Once you have downloaded this app, you will need to obtain activation details by calling our Customer Contact Centre on 1300 55 72 72. Please note: To use this app you will need to be registered for Online Banking and have a daily limit which requires the use of a BOQ Security Token. If you would like further information about registering for Online Banking please contact our Customer Contact Centre on 1300 55 72 72. BOQ Secure is provided by Bank of Queensland Limited ABN 32 009 656 740 (BOQ) AFSL and Australian Credit Licence No 244616.

About

Latitude App

Manage all your credit card accounts and finances in one secure mobile application. Access balances, view transactions, lock your card, and track spending. Offers promotions, rewards, and in-app messaging for a comprehensive financial overview.

Highlights
  • Access accounts with Touch ID/Face ID
  • Add card to Apple Wallet
  • Temporarily lock your card
  • View balances and transactions
  • Track spending
  • Receive push notifications
  • In-app messaging
Features
Read full description

Latitude’s mobile app brings all your finances together in one place. We’re always listening to your feedback and building the app around what matters to you. Credit card features currently include: • Access accounts with Touch ID or Face ID • Add your card to your Apple wallet • Temporarily lock your card • Fast access to all balances • View your statements • Check payment due date • View all transaction information • View and change personal details • Activate your new card • Set or change card PIN • Set up direct debit (Australia only) • Pay by bank transfer (Australia only) • Request a refund (Australia only) • Request a letter • Request account closure • Create a balance transfer • Receive push notifications • Track your spending • Split your credit limit (eligible customers only) • Add an additional card holder • Click to pay Other app features: • View our latest promotions • In app messaging • Receive digital letters • Enhanced secure login • Enhanced homepage • Spend Tracker (Latitude 28 Degrees Global Platinum Mastercard - New customers only) • Rewards with offers, discounts and perks You can view all the products below from your Latitude App: Australia products: • Latitude Gem Visa • Latitude GO Mastercard & GO Platinum Mastercard • Apple Financial Services (AFS) CreditLine • Latitude 28 Degrees Global Platinum Mastercard • Latitude Low Rate Mastercard • Latitude Infinity Rewards Visa • David Jones Premiere, Prestige and Icon Mastercard • Latitude Eco Mastercard • Latitude Mastercard • Care Credit • CreditLine • Buyer's Edge Gem Finance New Zealand products: • Gem Visa • Gem Essentials • Gem CreditLine

Screenshots

BOQ Secure4 screens
Latitude App4 screens

Verdict

The call

The clearest difference is review sentiment: Latitude App at 49% against BOQ Secure's 10%. Latitude App also leads on update cadence (fortnightly vs every 10 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

BOQ Secure ships an update every 10 months, Latitude App fortnightly. The most recent releases landed on October 7, 2026 and October 27, 2026 respectively.

Scorecard2 real differences · 8 level
BOQ Secure versus Latitude App: the parameters behind the verdict, then further details
ParameterBOQ SecureLatitude App
PriceFreeFree
Rating—4.6 (162 ratings) — better
Positive reviews10.0% of reviews48.5% of reviews — better
Number of ratings—162 — better
Update frequencyEvery 10 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.0 — better16
Further details — not scored
Size7 MB200 MB
Age rating4+4+
DeveloperBank of QueenslandLatitude Financial Services Australia Holdings Pty Ltd

Customer experience

BOQ Secure

Written reviews10 reviews
Positive10.0%
Neutral10.0%
Negative80.0%

Latitude App

All ratings162 ratings
Positive91.4%
Neutral1.9%
Negative6.8%
Written reviews377 reviews
Positive48.5%
Neutral8.8%
Negative42.7%

Bugs and requests

BOQ Secure

Not enough reviews yet to summarise bugs or requests.

Latitude App

Reported bugs

4 issues
  • App crashes after update
  • Unable to log in or create account
  • Delayed or missing transaction updates
  • Inability to make payments or access account

Requested features

6 requests
  • Allow users to select which purchase to apply payments to
  • Provide notifications for upcoming payments
  • Add ability to lock/unlock card within the app
  • Show full transaction details and breakdown
  • Improve app stability and reliability
Show 1 more
  • Simplify the app interface and navigation

In-app purchases

None

BOQ Secure

No in-app purchases

None

Latitude App

No in-app purchases

Questions

Is BOQ Secure free?
BOQ Secure is free to download, with no in-app purchases.
Is Latitude App free?
Latitude App is free to download, with no in-app purchases.
Do BOQ Secure or Latitude App have ads?
Neither BOQ Secure nor Latitude App shows ads.
Which is updated more often, BOQ Secure or Latitude App?
BOQ Secure ships an update every 10 months, and Latitude App fortnightly. Most recently, BOQ Secure was updated on October 7, 2026 and Latitude App on October 27, 2026.

Other comparisons