Vision Helpdesk vs Tekmon Frontline Operations

1) Help Desk Software (multi channel help desk) 2) Satellite Desk (multi brand/company help desk) 3) Service Desk (ITIL/ITSM desk) Help Desk Software – Robust all-in-one multi channel ticket management software that allows users to centralize all their customer conversations via phone, chat, email, web portal, Facebook, and Twitter. Satellite Help Desk – Helps to manage IT service desk functionality or customer support for businesses having multiple companies, products or brands at one place with a single centralized portal, and each brand or company can have its own branded client portal. ITIL Service Desk -- It follows the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). This product is a service desk that includes CMDB, Release Management, Change Management, Solution or Knowledgeable Management, Problem Management, Incident Management, and Asset Management. Vision Helpdesk license is offered as SaaS and Download versions. 1) Help Desk Software (multi channel help desk) 2) Satellite Desk (multi brand/company help desk) 3) Service Desk (ITIL/ITSM desk) Help Desk Software – Robust all-in-one multi channel ticket management software that allows users to centralize all their customer conversations via phone, chat, email, web portal, Facebook, and Twitter. Satellite Help Desk – Helps to manage IT service desk functionality or customer support for businesses having multiple companies, products or brands at one place with a single centralized portal, and each brand or company can have its own branded client portal. ITIL Service Desk -- It follows the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). This product is a service desk that includes CMDB, Release Management, Change Management, Solution or Knowledgeable Management, Problem Management, Incident Management, and Asset Management. Vision Helpdesk license is offered as SaaS and Download versions.

Tekmon Daily Operations Make your operations Structured & Smarter! The Daily Operations App is the ideal solution for construction, manufacturing, transportation, facility managers to simplify frontline operations for all teams in challenging environments. Mobile-first digital tools for your frontline deskless teams to boost productivity, maximize cost savings and enforce compliance It’s paper-less, it’s stress-free! - Digitize any form with a few clicks - Manage assets, inventory & costs - Assign work and receive work reports - Schedule maintenance, monitor repairs & downtime - Control your team's operations remotely 1. Digitize the work environment: From physical to digital, create digital twins. - Create digital twins of your physical resources and gain an informed insight on your operations. 2. Create your operating procedures: Custom fit on how your teams work today - Use our digital tools to schedule work, assign requests, create checklists and workflows customized to your operations. No IT skills required. 3. Go mobile: Monitor your operations on the fly. - Specifically designed for challenging environments, our mobile app works offline and your deskless teams know what needs to be done. Always. 4. Measure & Optimize: Understand performance and improve. - Unique insights on how your processes perform, through customized dashboards and interactive reports. Why TEKMON? - No IT skills required Create your operating procedures with a few drags, drops and clicks. Need help? Chat with us without leaving the app. - Instant onboarding Invite your team members to download the mobile app. You are up and running. - Mobile - first Designed specifically with mobility in mind and for users with diverse backgrounds operating in most challenging environments. - Fully Customizable Tailored to your unique processes, our tools are designed to meet even the most complex requirements. - Works Offline No internet connection? Weak reception? No problem. Our app still works, seamlessly. Protect Your Data - 256-bit SSL encryption - PCI DSS Level 1 - GDPR compliance Register your team today and start using the Daily Operations App!