MTS Link vs Omnidesk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MTS Link
This platform facilitates online meetings, teamwork, and business communication with high-quality audio and video. It offers automatic recording, unlimited meeting duration, and robust data security. Users can easily schedule, join, and participate in live events with features like screen sharing, chat, and polls.
- High-quality audio and video
- Automatic event recording
- Unlimited meeting duration
- Intuitive interface
- Screen and file sharing
- Live chat and polls
Read full descriptionHide full description
MTS Link is a secure corporate messenger with built-in video calls. It brings employees together across departments and projects, turns messages into tasks, and summarizes the essence of conversations. It ensures communication stability and data security. You will be able to: Communicate in chats, channels, and threads Bring employees together into teams Turn messages into tasks Use AI tools to speed up your work Create personal or group online meetings in 1 click See scheduled and recurring meetings Share files, presentations, and your screen during meetings We never stop: adding features and improving performance. Stay tuned for updates!
Omnidesk
Manage customer inquiries from all channels directly from your mobile device. Respond to tickets, chats, and collaborate with colleagues on the go. Stay connected with clients and streamline your workflow with powerful mobile tools.
- Process inquiries from all channels
- Use custom and standard filters
- Respond to tickets and chats
- Utilize message templates
- Edit ticket parameters and user data
- Collaborate with colleagues via notes
- Receive customizable notifications
Read full descriptionHide full description
iOS приложение Омнидеска позволяет обрабатывать обращения всех каналов с мобильного устройства и оставаться всегда на связи с вашими клиентами. Основные возможности приложения: - Работа со стандартными и кастомными фильтрами, созданными в веб-версии сервиса - Обработка как обычных обращений, так и чатов - Использование общих и личных шаблонов для быстрых ответов и действий - Изменение всех параметров обращений, включая кастомные поля - Просмотр и редактирование данных пользователя, включая кастомные данные - Переход к предыдущим обращениям пользователя - Общение с коллегами с помощью заметок - Просмотр действий коллег в обращениях - Поддержка горячих клавиш и мультизадачности для iPad Pro - Поиск обращений с историей поисковых запросов, синхронизированной с веб-версией - Настройка уведомлений о новых обращениях, чатах, ответах, а также упоминаниях в заметках - Доступ к приложению по биометрическим данным Отдельно покупать приложение не нужно, и оно доступно вне зависимости от того, какой вы выбрали тариф.
Screenshots
Verdict
The clearest difference is review sentiment: MTS Link at 66% against Omnidesk's 32%. MTS Link also leads on update cadence (weekly vs every 6 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MTS Link ships an update weekly, Omnidesk every 6 weeks. The most recent releases landed on October 17, 2026 and October 3, 2026 respectively.
| Parameter | MTS Link | Omnidesk |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (864 ratings) — better | — |
| Positive reviews | 65.6% of reviews — better | 31.8% of reviews |
| Number of ratings | 864 — better | — |
| Update frequency | Weekly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 236 MB | 92 MB |
| Age rating | 4+ | 17+ |
| Developer | VEBINAR TEKHNOLOGII, OOO | OMNI SUPPORT SYSTEMS LP |
Customer experience
MTS Link
Omnidesk
Bugs and requests
MTS Link
Reported bugs
4 issues- Microphone and camera issues
- Problems with joining meetings via links
- Unexpected account switching
- Compatibility problems on older devices
Requested features
4 requests- Improved mobile app experience
- More customization options
- Better integration with other platforms
- Expanded language support
Omnidesk
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MTS Link
No in-app purchases
Omnidesk
No in-app purchases
