Comparison

Fidelity Online Banking vs Access SME

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Fidelity Online Banking

Manage your finances securely and easily from your mobile device. Perform transactions, transfer funds, pay bills, and access account statements anytime, anywhere. Enjoy convenient banking with features like biometric login and in-app messaging.

Highlights
  • Secure transaction management
  • Inter-bank fund transfers
  • Biometric/Fingerprint login
  • View all account types
  • Bill payments
  • Flight booking and payment
  • Generate account statements
Features
Read full description

Welcome to the banking that suits your lifestyle! The upgraded Fidelity Online Banking App lets you stay in control of your finances. Manage your transactions, accounts and cards securely and easily anywhere. The App allows you perform transactions and manage your bank account(s) from your mobile device. It is secure and very simple to use. Conduct your banking transactions while on the move with Fidelity Online Banking app and enjoy a world of convenient banking anytime, anywhere. Our redesigned app puts all the services you need at your fingertips, enabling you do the following: • Transfer to accounts in any Bank in Nigeria • Transfer to your other accounts in exactly one click, no token required • Biometric/Fingerprint Authentication for easier login • View all your accounts (Current, Savings, Fixed Deposit, Domiciliary and Card accounts) • Personalise your profile, change your picture as desired with lovely selfies • Maintain/Manage beneficiaries for Funds Transfer, Bills Payment and Airtime purchases • Receive In-App messages on new features, quick tips and promotional offers. • Top up your mobile phone or that of your family, friends and other loved ones • Pay your bills, such as DSTV, GoTV, PHCN, mobile post-paid bills, SWIFT, Smile and more. • Perform your Fidelity Credit Card repayments • Generate account statement • Search, book and pay for international and local flights • More self-services • Locate nearest Bank branches or ATM service points HOW TO USE THE FIDELITY ONLINE BANKING APP • Install the Fidelity Online Banking app • Open the App and sign in with existing credentials NEW? HOW TO REGISTER If you’re 16 or above and you have your mobile number registered for our SMS alert services as well as any of our Debit Cards, click on “Sign Up Here”, and follow the onscreen instructions. A verification code will be sent to the mobile phone you have registered for your account number with us. If you’ve got a verification, follow the onscreen steps to register. You will be required to use your Fidelity Debit Card OR visit the nearest Bank branch to activate your Online banking profile. Once done, you can start using your Online Banking account immediately. To do much more, download the Fidelity Soft Token app on your phone and sign in with your Online banking credentials. FOR BUSINESS ACCOUNTS You can only use the app if you’re a sole-signatory account holder. You can’t register with your credit cards. FIDELITY INSTANT BANKING Fidelity also has an Instant Banking Service (*770#) which you can dial from any mobile phone linked to your account for SMS alert. The service doesn’t require internet connection. Copyright © Fidelity Bank Plc. 2017. All rights reserved. Fidelity Online Banking is a trademark of Fidelity Bank Plc. INFORMATION AND CUSTOMER SERVICE For more information, please call our True Serve on +234 1 448 5252 or email True.Serve@fidelitybank.ng

About

Access SME

Features
Read full description

This solution provides an integrated platform that unifies banking services with essential business management tools for SME customers. It enables SMEs to manage accounts, payments, while also handling invoicing, inventory, sales, expense, order, and reporting from a single interface. By combining financial operations with business tools, the solution enhances efficiency, improves cashflow visibility, and supports sustainable business growth through automation, and analytics.

Screenshots

Fidelity Online Banking4 screens
Access SME4 screens

Verdict

The call

The clearest difference is iOS requirement: Fidelity Online Banking at 13.0 against Access SME's 15.0. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard1 real difference · 9 level
Fidelity Online Banking versus Access SME: the parameters behind the verdict, then further details
ParameterFidelity Online BankingAccess SME
PriceFreeFree
Rating3.7 (2K ratings) — better—
Positive reviews28.3% of reviews—
Number of ratings2K — better—
Update frequencyEvery 3 weeks—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.0
Further details — not scored
Size88 MB68 MB
Age rating4+4+
DeveloperFidelity Bank PlcAccess Bank Plc

Bugs and requests

Fidelity Online Banking

Reported bugs

5 issues
  • Unable to select source account for transfers
  • OTP not received for registration and login
  • App freezes after login
  • Incorrect transaction receipts generated
  • Loyalty points not updating properly

Requested features

5 requests
  • Dark mode option
  • Facial recognition login
  • Improved transaction history and statements
  • Seamless integration with other payment platforms
  • Enhanced customer support and communication

Access SME

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Fidelity Online Banking

No in-app purchases

None

Access SME

No in-app purchases

Questions

Is Fidelity Online Banking free?
Fidelity Online Banking is free to download, with no in-app purchases.
Is Access SME free?
Access SME is free to download, with no in-app purchases.
Do Fidelity Online Banking or Access SME have ads?
Neither Fidelity Online Banking nor Access SME shows ads.

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