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Fidelity Online Banking

Fidelity Online Banking

by Fidelity Bank Plc

2K ratings
180 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • November 3, 2015
  • September 16, 2026

Features

Developer

Fidelity Bank Plc
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Fidelity Online Banking screenshot #6 for iPhone
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About

Manage your finances securely and easily from your mobile device. Perform transactions, transfer funds, pay bills, and access account statements anytime, anywhere. Enjoy convenient banking with features like biometric login and in-app messaging.

✓Secure transaction management
✓Inter-bank fund transfers
✓Biometric/Fingerprint login
✓View all account types
✓Bill payments
✓Flight booking and payment
✓Generate account statements
Show original description

What users say

Summarized from real user reviews of Fidelity Online Banking. Based on 2K reviews and a 3.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Fast and reliable
  • 🔒Secure banking
  • 👍User-friendly interface
  • 💡Innovative features
  • 🌟Overall great app

Negative things

  • 🐛Frequent crashes and bugs
  • ⚠️Unreliable network connectivity
  • 🕰️Slow performance and response times
  • 🤯Frustrating user experience
  • 💸Deducts money without proper transactions
See all reviews

What's New in Fidelity Online Banking

5.82.06

September 16, 2026

We frequently update the app to give you the best experience. This update includes: Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Poor

Always reviewing their app… you will be asked to update app more than 3times in a month… yet you won’t see any difference after the update… it has become so frustrating and annoying… I’ve never seen a bank app this unstable.
DubizteeDubiztee

Can’t even use face I.D to do transfer

Still need improvement on this app
Kewulere001Kewulere001

Got sent to Just answer and charged $65

Ripped of of $65 because my card was declined and charged $65…. This is insane
DbhxhghDbhxhgh

Upgrade issues

Why are you guys always upgrading the app every now and then? It’s so frustrating now, every two days another upgrade and it’s even hard to upgrade on the App Store, please you guys should buckle up and do better.
Achu nectarAchu nectar

complaint

very frustrating, and your calls arent even picked. what kind of service is this
Ray WoksRay Woks
See 175 more reviews

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User experience

🐞

Reported Bugs

5 issues

Unable to select source account for transfers

Bug

OTP not received for registration and login

Bug

App freezes after login

Bug

Incorrect transaction receipts generated

Bug

Loyalty points not updating properly

Bug
✨

Requested Features

5 requests

Dark mode option

Feature

Facial recognition login

Feature

Improved transaction history and statements

Feature

Seamless integration with other payment platforms

Feature

Enhanced customer support and communication

Feature

FAQ

What does the Fidelity Online Banking app do?

The Fidelity Online Banking app allows users to manage their finances securely from their mobile devices. It enables users to perform transactions, transfer funds to any bank in Nigeria, pay bills, top up mobile phones, manage beneficiaries, and view account statements.

What are the key features of the Fidelity Online Banking app?

Key features include secure transaction management, the ability to transfer funds to any bank in Nigeria, one-click transfers to your own accounts without a token, biometric/fingerprint authentication for easier login, viewing all account types (Current, Savings, Fixed Deposit, Domiciliary, Card), bill payments, mobile top-ups, and flight booking.

Is the Fidelity Online Banking app free to use?

Yes, the Fidelity Online Banking app is free to download and use. There are no charges mentioned for using the app itself, though standard banking transaction fees may apply as per Fidelity Bank's policies.

How do I register for the Fidelity Online Banking app?

If you are 16 or above and have your mobile number registered for SMS alerts and a Fidelity Debit Card, you can click 'Sign Up Here' in the app and follow the on-screen instructions. A verification code will be sent to your registered mobile number. You may need to use your Debit Card or visit a branch to activate your profile.

Can I use the app for business accounts?

The app is available for sole-signatory account holders for business accounts. It cannot be registered using credit cards. For joint accounts or other business account types, users may need to explore alternative banking solutions or contact the bank directly.