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Fidelity Online Banking

Fidelity Online Banking

by Fidelity Bank Plc

2K ratings
180 reviews
💰 Finance
Free

Details

Released
November 3, 2015
Updated
October 30, 2026

Features

Developer

Fidelity Bank Plc
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Fidelity Online Banking screenshot #1 for iPhone
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Fidelity Online Banking screenshot #3 for iPhone
Fidelity Online Banking screenshot #4 for iPhone
Fidelity Online Banking screenshot #5 for iPhone
Fidelity Online Banking screenshot #6 for iPhone
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Reviews summary↘︎
⭐180
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About

Manage your accounts, cards, and transactions securely and easily from your mobile device. Perform transfers, pay bills, top up mobile phones, and access account statements. Features biometric login and branch/ATM locator.

✓Secure transaction management
✓Inter-bank transfers
✓Biometric/Fingerprint login
✓Account statement generation
✓Bill payments
✓Mobile top-ups
✓Flight booking
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What users say about Fidelity Online Banking

Reviews of Fidelity Online Banking are mostly negative: the Finance app is rated 3.7/5 from 2K App Store ratings. What users like most: fast and reliable, secure banking. Top complaints: frequent crashes and bugs, unreliable network connectivity. Summarized from real user reviews.

Positive things

  • 🚀Fast and reliable
  • 🔒Secure banking
  • 👍User-friendly interface
  • 💡Innovative features
  • 🌟Overall great app

Negative things

  • 🐛Frequent crashes and bugs
  • ⚠️Unreliable network connectivity
  • 🕰️Slow performance and response times
  • 🤯Frustrating user experience
  • 💸Deducts money without proper transactions
See all reviews
+1

What's New in Fidelity Online Banking

5.82.281

October 30, 2026

We frequently update the app to give you the best experience. This update includes Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Poor

Always reviewing their app… you will be asked to update app more than 3times in a month… yet you won’t see any difference after the update… it has become so frustrating and annoying… I’ve never seen a bank app this unstable.
DDubiztee

Can’t even use face I.D to do transfer

Still need improvement on this app
KKewulere001

Got sent to Just answer and charged $65

Ripped of of $65 because my card was declined and charged $65…. This is insane
DDbhxhgh

Upgrade issues

Why are you guys always upgrading the app every now and then? It’s so frustrating now, every two days another upgrade and it’s even hard to upgrade on the App Store, please you guys should buckle up and do better.
ANAchu nectar

complaint

very frustrating, and your calls arent even picked. what kind of service is this
RWRay Woks
See 175 more reviews

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User experience

🐞

Reported Bugs

5 issues

Unable to select source account for transfers

Bug

OTP not received for registration and login

Bug

App freezes after login

Bug

Incorrect transaction receipts generated

Bug

Loyalty points not updating properly

Bug
✨

Requested Features

5 requests

Dark mode option

Feature

Facial recognition login

Feature

Improved transaction history and statements

Feature

Seamless integration with other payment platforms

Feature

Enhanced customer support and communication

Feature

FAQ

What banking services does Fidelity Online Banking offer?

Fidelity Online Banking allows users to manage transactions, accounts, and cards securely. You can perform transfers to any bank in Nigeria, pay bills, top up mobile phones, generate account statements, and book flights.

Is Fidelity Online Banking secure?

Yes, the app emphasizes security with features like biometric/fingerprint authentication for easier login. It is designed to manage your bank account(s) securely from your mobile device.

How can I register for Fidelity Online Banking?

If you are 16 or above and have your mobile number registered for SMS alerts and a Fidelity Debit Card, you can sign up through the app. Activation may require your debit card or a visit to a bank branch.

Can I make transfers to other banks in Nigeria using Fidelity Online Banking?

Yes, the app enables transfers to accounts in any Bank in Nigeria. Transfers to your other Fidelity accounts can be done in one click without a token.

What types of bills can I pay with Fidelity Online Banking?

You can pay various bills including DSTV, GoTV, PHCN, mobile post-paid bills, SWIFT, and Smile. You can also perform Fidelity Credit Card repayments.

Does Fidelity Online Banking have ads?

Based on the provided information, Fidelity Online Banking does not contain advertisements.

What devices are supported by Fidelity Online Banking?

The app is supported on iPhone, iPad, and iPod devices. It is designed for mobile management of your banking needs.

How often is Fidelity Online Banking updated?

The latest version is 5.82.281, and it was last updated on October 30, 2026. This indicates a relatively recent update cycle for new features and improvements.