Excellent
This app is working okay, has customer friendly interface and very easy to use, it captures all different zenith accounts that user may have in one app, thereby providing easy access, navigation and transactions.
Why I can't award 5 start is because I want a corporate internet banking, and it doesn't appear to offer that interface.
Why I can't award 5 start is because I want a corporate internet banking, and it doesn't appear to offer that interface.
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Lapses
I can’t access ‘other banks’ in options displayed
Bad
This app is objectively bad!
Yall need to scrap and rebuild.
Yall need to scrap and rebuild.
Stupid update
Why do I need to enter bank to open zenith app just imagine waiting for stupid hours and later telling me that I can’t get messages to my wnail for verification but you guys can send nonsense promotional messages I regret using this account
Horrible UX & A Even Worse Update
This is months now into this new update and Zenith has continuously refused to be proactive about updating this app. Why push out an app that you did not fully test and is basically a Beta and then now refuse to be very proactive about updates. If not because of my intense pressure and push, users with multiple account on the same login would have to memorize acct numbers when making transfers from one account or the other because you somehow failed to realize user account names & number should show in the app when making transfers. That took you almost a month to fix. I wonder how many software engineers “The Largest Bank In Nigeria” employs because it looks like maybe it’s 1 guy in his 70’s because I’m not sure why such a simple update will take so long. You have failed to fix bank account detection and biometric transfers since launch, and even transferring a dispatch rider 2K requires pin & token every single time, even if it’s a beneficiary. Like come on! Just don’t be surprised when my money and others are gone… For me I’ve been a Zenith customer for almost 20 years, transacted billions on your platform but this is the last straw. I’m tired of your poor performance and I have opened my first account with another bank.
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