Terrible App & Customer Support
Absolutely — here’s a stronger, polished version that keeps the frustration but makes it read more clearly and professionally:
The UBA apps and customer support experience is just terrible.
If you have time to waste, then go ahead and use this app. 😩
I excitedly decided to open a Nigerian bank account so I could conveniently send money to family back home. I genuinely thought UBA knew what they were doing. Unfortunately, I’ve been consistently disappointed.
There is basically no year that goes by without me having issues with this app. And it’s not just one app either — UBA seems to have several different apps, and I honestly don’t understand why there are so many in the first place.
For a bank of UBA’s size and reputation, the digital banking experience and customer support should be significantly better.
I’m honestly done. When I next visit Nigeria, I’ll be taking my business to another bank.
The UBA apps and customer support experience is just terrible.
If you have time to waste, then go ahead and use this app. 😩
I excitedly decided to open a Nigerian bank account so I could conveniently send money to family back home. I genuinely thought UBA knew what they were doing. Unfortunately, I’ve been consistently disappointed.
There is basically no year that goes by without me having issues with this app. And it’s not just one app either — UBA seems to have several different apps, and I honestly don’t understand why there are so many in the first place.
For a bank of UBA’s size and reputation, the digital banking experience and customer support should be significantly better.
I’m honestly done. When I next visit Nigeria, I’ll be taking my business to another bank.
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Worst mobile app
I never thought of it that UBA will be this worst app ever. Over two weeks now, I can’t access app and the secure pass app is another nightmare. I just hope to clear my account and get rid of this useless bank
Easy
Very easy and reliable, no issues at all ✌️❤️🫡
Easy to use anywhere in the world
Very easy to use with amount of money requiring pin only. Secure pass requires redisigning or updating. UBA wake up
0/5 if possible.
anybody who loves themselves shouldn’t use this bank.
hate to give negative reviews cos ik how hard it is to build but damn, this is the WORST and most UNRELIABLE mobile banking app in the entire world it’s so infuriatingly bad.
hate to give negative reviews cos ik how hard it is to build but damn, this is the WORST and most UNRELIABLE mobile banking app in the entire world it’s so infuriatingly bad.








