Mrs
The worse app, I can’t make do with my money cos the app hasn’t been functional for months now. What kind of a bank is this really??
MLMikey Longman
Frustrating
I can’t remember the last time I was able to use my mobile app
££fr¥£
Unfortunately this is bad
I have never seen a bank that their mobile app will be down for close to 2 months and they can’t fix it for their customers abroad access their money too bad
ZZavagarri
From Good to Worst banking experience.
Extremely disappointing experience with the UBA mobile app. I have been unable to use the app properly for several days, which has made it impossible to carry out basic banking transactions when I need them.
For a banking app, reliability is not optional. Customers should not have to constantly deal with an app that is unavailable or malfunctioning, especially when access to their money and essential banking services depends on it.
UBA needs to seriously improve the stability and reliability of this app and, more importantly, communicate properly with customers when there are service disruptions. This level of service is unacceptable for a major bank.
Personally, I will take out my money and remove all my UBA accounts from my personal business platforms. I hope UBA addresses this issue urgently because customers should not be left stranded simply because their mobile banking platform is not working.
For a banking app, reliability is not optional. Customers should not have to constantly deal with an app that is unavailable or malfunctioning, especially when access to their money and essential banking services depends on it.
UBA needs to seriously improve the stability and reliability of this app and, more importantly, communicate properly with customers when there are service disruptions. This level of service is unacceptable for a major bank.
Personally, I will take out my money and remove all my UBA accounts from my personal business platforms. I hope UBA addresses this issue urgently because customers should not be left stranded simply because their mobile banking platform is not working.
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DPDee Prime
WORST MOBILE BANKING APP
UBA is notorious for having the worst banking app experience. How has your app been inaccessible for over a month and you do nothing to fix it. It’s shameful. People outside of Nigeria are pretty much stranded if they only have a UBA account. If I could rate this app a negative star, I would.
Good riddance!
Good riddance!
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Cchi_derahh
