Poor customer care service
I have been trying to upgrade my account but it’s not working, trying to withdraw my money from my saving too and still not working because it’s above the amount that’s supposed to be in the account
Stupid Notifications
Had to delete this garbage cause they keep sending unnecessary notifications that I didn’t ask for, and that I can’t turn off.
Absolutely Terrible Customer Service
The worst customer service I’ve experienced from a bank so far. I’ve been out of the country for a couple of months and, for some reason, I’m unable to use the in-app customer service chat. When I finally managed to get through, I was left waiting on hold for so long that I genuinely believe the customer service team simply closed without resolving my issue.
I have several queries that need to be addressed, yet not a single one has been resolved. It is extremely frustrating and unacceptable, especially when you’re relying on your bank while abroad.
The customer service is incredibly poor, communication is practically non-existent, and getting help when you actually need it feels impossible.
Very disappointing experience. I would not recommend this bank based on the level of customer service I’ve received.
I have several queries that need to be addressed, yet not a single one has been resolved. It is extremely frustrating and unacceptable, especially when you’re relying on your bank while abroad.
The customer service is incredibly poor, communication is practically non-existent, and getting help when you actually need it feels impossible.
Very disappointing experience. I would not recommend this bank based on the level of customer service I’ve received.
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Kuda
This app is not good as before why tier two no fit send and receive more than 500k not that I has more than 500k in the app before update the app I can’t remove my money
MRF
This is great and very easy to use
